i had to wipe my phone last week and it was backed up , and the following day i notice that all my contact except 10 were gone... I still haven't found a way to load them up yet but i did notice that my gmail account was linked to the main account, i dont really use my g mail but i thought i would add that to my e mail list and start converting over... needless to say i have to go back to my centro to get all my contacts , i tried to call Palm about this and they were NO HELP at all and the guy wanted to start arguing with me , like i dont know what was on my phone ...lol oh well i guess this is the only con i have found so far on my PRE