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  1. HyeVon's Avatar
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       #1  
    Just brought home my new Palm Pre and cannot preview the pre-loaded ringtones. Doublechecked the volume settings but to no avail. Anyone had problems like this before?
  2. #2  
    did you check the volume button while playing the ringtone? Or go into the music app and make sure that volume is up.
  3. #3  
    I noticed this after I upgraded to 1.3.5 - my in-system (not ringer) volume settings had been turned all the way down, so I couldn't hear previews either. When you are previewing the tone, hit the volume keys on the side and it will change the in-system volume.
  4. HyeVon's Avatar
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       #4  
    Figured it out with Palm tech support today: the headphone jack was defected after performing an Interactive Test for the Audio. It revealed that the jack was constantly muting the ringer tones. Took it back to Radio Shack and exchanged it for a new one, - sure enough, the problem was gone!

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