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webos [doctor, quickinstall, repairutility) not recognizing pre. upvolume+power fail

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Old 01/06/2010, 12:46 PM   #1 (permalink)
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Default webos [doctor, quickinstall, repairutility) not recognizing pre. upvolume+power fail

So I need help... Long story short, I've tried a bunch of stuff including the up volume+power trick, and webosdoctor, webosquickinstall, webosrepairutility dont "see" my pre.

other attempted fixes:

removing battery, plug into wall, up-volume+power, insert battery, plug into computer

Uninstalling/ reinstalling novacom using webosquickinstall and some other installer someone gave to me when I had a similar problem before (which ended up working before)

countless restarts, a partial erase

BTW this arose from a 1.3.5 auto update that took place before I got a chance to remove patches/themes. since then it started with an inability to add/remove patches that the update didnt erase, and then downhill from there. I just want to doctor my phone!
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Old 01/06/2010, 01:03 PM   #2 (permalink)
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I had the same problem. I don't know if it will help but, it my be the computer. Try this. Right click "computer" click "properties" click "device mangement". Look for any drivers that have a yellow "!" or "?". Then, reconnect your pre. See if the computer will reconize the phone!
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Old 01/06/2010, 01:05 PM   #3 (permalink)
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Quote:
Originally Posted by Spikea4 View Post
I had the same problem. I don't know if it will help but, it my be the computer. Try this. Right click "computer" click "properties" click "device mangement". Look for any drivers that have a yellow "!" or "?". Then, reconnect your pre. See if the computer will reconize the phone!
sorry, forgot one thing. Delete the "!"/"?" drivers.
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Old 01/07/2010, 09:55 PM   #4 (permalink)
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yeah looks like it was the computer in the end. I tried on my work computer because I wasn't able to get rid of the yellow "!" Thanks
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webos 1.3.5, webos doctor, webos quick install

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