APN Problems with 1.3.1/1.3.5

xioq · 09:51 AM

Looking for the fix? Look below to Dick99999 and my own answers!
--
I just installed 1.3.5 on my German Pre (in the Netherlands) with hope for working 3G once again. However, no such luck, so I'll probably go back to 1.2.1.

What I did find in the log files, was pretty interesting! In the messages log file you can track the communication between the Pre and the APN. Everything seemed to have worked..

It gets the "CONNECT" command, "CHAP authentication succeeded", and it even detects the speed:
cdc_acm 1-1:1.0: connection speed change: 262144 bps up, 262144 bps down

Then...
Message in the Manual APN screen: "Invalid internet APN settings"

However, I am not sure what happened. So I'm posting the rest of the log here hoping someone else might figure that out. Looks like there's a alarm/timer killing the connection - but why.

Code:

2010-01-02T16:42:16.384246Z [2074] palm-webos-device kern.info kernel: [ 2074.190000] cdc_acm 1-1:1.0: connection speed change: 262144 bps up, 262144 bps down
2010-01-02T16:42:16.531127Z [2074] palm-webos-device user.info powerd: POWERD-ACTIVITY: PowerdActivityStart: (com.palm.wan.til-189) for 5000ms => true
2010-01-02T16:42:16.546447Z [2074] palm-webos-device user.info powerd: POWERD-ALARM: alarmAdd: ((null) (null) com.palm.wan.pppdexit) in 00:00:05
2010-01-02T16:42:16.575775Z [2074] palm-webos-device user.info powerd: POWERD-ACTIVITY: PowerdActivityStop: (com.palm.wan.til-189)
2010-01-02T16:42:16.584930Z [2074] palm-webos-device user.info powerd: POWERD-ACTIVITY: PowerdActivityStart: (com.palm.wan.power-190) for 5000ms => true
2010-01-02T16:42:16.589416Z [2074] palm-webos-device user.info powerd: POWERD-ACTIVITY: PowerdActivityStop: (com.palm.wan.power-190)
2010-01-02T16:42:16.593963Z [2074] palm-webos-device user.info powerd: POWERD-ACTIVITY: PowerdActivityStart: (com.palm.wan.power-191) for 5000ms => true
2010-01-02T16:42:16.599578Z [2074] palm-webos-device user.info powerd: POWERD-ACTIVITY: PowerdActivityStop: (com.palm.wan.power-191)
2010-01-02T16:42:17.803741Z [2075] palm-webos-device daemon.debug pppd[2717]: sent [IPCP ConfReq id=0x1 <compress VJ 0f 01> <addr 0.0.0.0> <ms-dns1 0.0.0.0> <ms-dns3 0.0.0.0>]
2010-01-02T16:42:20.813568Z [2078] palm-webos-device daemon.debug pppd[2717]: sent [IPCP ConfReq id=0x1 <compress VJ 0f 01> <addr 0.0.0.0> <ms-dns1 0.0.0.0> <ms-dns3 0.0.0.0>]
2010-01-02T16:42:20.827209Z [2078] palm-webos-device user.info powerd: POWERD-ALARM: Alarm ((null) (null) com.palm.wan.pppdexit) fired at Sat Jan  2 16:42:20 2010 
2010-01-02T16:42:20.846801Z [2078] palm-webos-device user.info powerd: POWERD-TIMEOUT: _timeout_fire (com.palm.power,com.palm.wan.pppdexit-71 => luna://com.palm.power/time/internalAlarmFired)
2010-01-02T16:42:20.847198Z [2078] palm-webos-device user.info powerd: POWERD-ACTIVITY: PowerdActivityStart: (com.palm.power.timeout_fired) for 5000ms => true
2010-01-02T16:42:20.856933Z [2078] palm-webos-device user.info powerd: POWERD-ACTIVITY: PowerdActivityStart: (com.palm.wan.power-192) for 5000ms => true
2010-01-02T16:42:20.857330Z [2078] palm-webos-device user.info powerd: POWERD-ACTIVITY: PowerdActivityStop: (com.palm.wan.power-192)

Also I saw this when it went to sleep while playing around:

Code:

2010-01-02T16:54:00.961578Z [2778] palm-webos-device user.crit LunaSysMgr: {LunaSysMgrJS}: com.palm.systemui: Error: SystemUI - Updating WAN Icon - Status - Removed {"state": "enable", "roamGuard": "disable", "networktype": "umts", "dataaccess": "usable", "networkstatus": "attached", "disablewan": "off"}, file:///usr/lib/luna/system/luna-systemui/index.html:0

Looks like it was trying to set the WAN icon to enabled but failed..

bruba · 05:54 AM

We currently have $120 in donations (!) for someone who's able to fix this..

xioq · 01/02/2010, 11:09 AM

Quote:

Originally Posted by bruba

We currently have $60 in donations for someone who's able to fix this..

Oh I did not find that thread, sorry for that.

bruba · 01/02/2010, 11:16 AM

Quote:

Originally Posted by xioq

Oh I did not find that thread, sorry for that.

That's ok.. hopefully with all these topics Palm will read one of them. Slight slight chance it'll be fixed in EU 1.3.5..

I'm currently running 1.3.5 without 3G. 1.3.1 wasn't that much of a difference, but I really don't want to go back to 1.2.1 now.

xioq · 01:44 PM

I don't feel like going back to 1.2.1 either but if I can't get data to work soon I will have to.. so I'm still playing around with the doctors and in the terminal hoping to find something..

Found another message:

Code:

com.palm.data.carriernetworksettings.UnknownMccMncException

Looked it up in another log file referenced in the real message (/var/log/rdxd/pending/*.tgz file)

Code:

Thread: com.palm.data.carriernetworksettings
ServiceClass: com.palm.data.carriernetworksettings.ActiveCarrierNetworkPrefs
Exception: com.palm.data.carriernetworksettings.UnknownMccMncException
Message: mcc/mnc/shortName 204, 4,  not found

So it sounds like it cannot find mcc 204 mnc 4 'empty shortname'. The MCC and MNC numbers are the ones for Vodafone NL (on which I am), but they do exist in the carrierdatabase (I checked). I actually saw another provider in there with the same MCC and MNC (which can't be right.. shouldn't be..) so I tried removing those, but that didn't help either.

ozuzo · 01/02/2010, 02:35 PM

The problem is at:

2010-01-02T16:42:17.803741Z [2075] palm-webos-device daemon.debug pppd[2717]: sent [IPCP ConfReq id=0x1 <compress VJ 0f 01> <addr 0.0.0.0> <ms-dns1 0.0.0.0> <ms-dns3 0.0.0.0>]

This ConfReq never gets replied to, something which does happen e.g. on t-mobile NL (log by Dick9999)

xioq · 01/02/2010, 03:19 PM

Quote:

Originally Posted by ozuzo

The problem is at:

2010-01-02T16:42:17.803741Z [2075] palm-webos-device daemon.debug pppd[2717]: sent [IPCP ConfReq id=0x1 <compress VJ 0f 01> <addr 0.0.0.0> <ms-dns1 0.0.0.0> <ms-dns3 0.0.0.0>]

This ConfReq never gets replied to, something which does happen e.g. on t-mobile NL (log by Dick9999)

I don't know what the ConfReq is but it sounds wrong then, seeing how it does work on 1.2.1 and 1.1.3.. oy ve!

ozuzo · 01/03/2010, 04:03 AM

Neither do I really :-) From what I've read about it it is part of the capability negotiations to establish a connection.

Checked my logs, couldn't find an mmc exception there, so either you're having a different problem, or I overlooked something...

xioq · 01/03/2010, 05:13 AM

Quote:

Originally Posted by ozuzo

Neither do I really :-) From what I've read about it it is part of the capability negotiations to establish a connection.

Checked my logs, couldn't find an mmc exception there, so either you're having a different problem, or I overlooked something...

That exception was in another log but I only got it rarily. I've compared a lot of config files, the chat/negotiation scripts, changed modem firmware to (Sprint) 1.2.1 and (WR) 1.1.3 versions using the correct tools but all with no succes, going over the database file looking for duplicates, incorrect settings, tried manual and auto every time, etc. etc. So I think I'm out for now and will just flash 1.2.1 back for now. For me, my phone is worthless without 3G.

Dick99999 · 10:10 AM

May be it is our first lucky Sunday of 2010. I tried this and it worked! I bought a prepaid Vodafone-NL card. Exchanged it with my working tmobile-NL Simcard, and gone was 3G.

After 'some' work, I found that the attached files solve the problem, and 3G is back with Vodafone. I even got an SMS form them, telling me that I spent some money of my prepaid budget, of course while doing nothing......

Also attached is a log file. This records what a working 3G connection should log in this case (at the bottom part, the top lists the error case) . Hope this solves the problem for you guys too.

--edit
I used manual settings, got the APN error message, and hit save anyway. I used webOS 1.3.5 (Sprint) on a German Pre.

xioq · 09:49 AM

You beat me to it Dick9999, but you are absolutely right. I was just playing with the options in the official 1.3.1 WR version, and got it to work before I read this post. Pretty much same thing I changed.

My steps:
1) Fix CarrierNetworkSettings.db3
2) Modify /etc/ppp/options-gsm

I edited the options like this (added just before the end of file)

Code:

#noccp                                                                 
#novj                                                                   
#show-password        
#nobsdcomp                            
#noipdefault                               
#nodeflate                           
user "vodafone"
password "vodafone"

At first I thought it might be a compression problem, then I also attempted adding the manual user/pass.

So, the lines that I marked in my code-block with # in front of them are NOT required. Just removed them from mine, just had the user/password in there and it still worked.

While I'm not sure why this problem has occurred since the 1.3.1 update - I'm glad to see it resolved. I will waste more of time to test Sprint 1.3.5 on my GSM with the same settings, but I'll need to make a new Doctor to reflash 1.3.5 on mine so it'll take a while..

xioq · 01/03/2010, 10:16 AM

Works on 1.3.5, like a charm!
For the record, I am using a German O2 Palm Pre, with QWERTZ keyboard, on "Vodafone NL".

- To get 1.3.5 -
1) Download Sprint webOS Doctor 1.2.1 AND 1.3.5
2) Rename them both to .zip instead of .jar and extract them into a folder
3) Move "1.3.5/resources/webOS.tar" into "1.2.1/resources/webOS.tar"
4) Create an archive of the contents of 1.2.1 (so don't include the 1.2.1 folder, just the 3 folders inside it)
5) Rename it back to .jar
6) Optionally use the MetaDoctor to unpack/patch/pack

Code:

make CARRIER=sprint VERSION=1.3.5 unpack patch pack

7) Run it!
8) The Doctor will probably end in an error but the Pre should be fine by then, it was for me every single time I've done it (about 3 times)

- To get 3G working -
9) Change CarrierSettings [see http://forums.precentral.net/gsm-pre...settings.html]
10) Modify "/etc/ppp/options-gsm" to include:

Code:

user "vodafone"
password "vodafone"

(note: these are the APN user/password, might be different for you)
11) Restart the phone.

If all went well, you should have a working 1.3.5 webOS version with 3G! You could also flash the modem firmware to the newer one that is in the 1.3.1 webOS Doctor if you want to, but it's not required.

bruba · 01/03/2010, 10:57 AM

Absolutely awesome guys! Simply added user "vodafone" and password "vodafone" to /etc/ppp/options-gsm and my 3G works! Finally, after 2 months..

Do you have a paypal for the $30 Dick99999?

jpage1970 · 01/03/2010, 11:23 AM

Well that is fantastic news!!!

May I ask a newbie question, before I upgrade from 1.1.3 to 1.3.1 EU

Do I simply pull the file options-gsm from /etc/ppp/ modify it and then push it back????

Same question from me too, if you have paypal Dick99999 I will gladly send you a few euros!

P.s. oh I have to reactivate my profile if I upgrade,no?, will it work with an O2 paygo sim with data activated????

xioq · 01/03/2010, 11:27 AM

Quote:

Originally Posted by jpage1970

Well that is fantastic news!!!

May I ask a newbie question, before I upgrade from 1.1.3 to 1.3.1 EU

Do I simply pull the file options-gsm from /etc/ppp/ modify it and then push it back????

Same question from me too, if you have paypal Dick99999 I will gladly send you a few euros!

P.s. oh I have to reactivate my profile if I upgrade,no?, will it work with an O2 paygo sim with data activated????

1) Yes, as soon as you have 1.3.1 on your Phone, you Retrieve it, Modify it, Send it back.
2) I don't know if an O2 PayGo Sim works, I'm not in the UK. But you could always use MetaDoctor on the 1.3.1 WebOS Doctor (before you use it) to 'patch' it and make it bypass initial activation. Otherwise hopefully someone else will be able to tell you if the prepaid card would work.

pacosal · 01/03/2010, 12:15 PM

BRAVO!,

it works perfectly on Euskaltel (spain) too.

Thank you all!

Dick99999 · 01/03/2010, 02:38 PM

Thanks guys,glad it works across Europe.

So, you may wish to

if you find this or this solution worth it. I will donate 40% of donations received to xioq who pinned down the parts that really seem to be required.

ozuzo · 01/03/2010, 05:09 PM

Guys, you made my day :-) I had played with that file endlessly, but never ever thought about adding the username password as they seemed to be inserted properly on the pppd command line. Weird.

Just for the record: CarrierSettings db modification is not necessary, the manual settings in the phone prefs app works as well over here.

jester3397 · 01/04/2010, 08:48 AM

Sorry for being a newb but could you direct me on where I can dowload these files:
1) Download Sprint webOS Doctor 1.2.1 AND 1.3.5

thanks.

xioq · 01/04/2010, 08:55 AM

Quote:

Originally Posted by jester3397

Sorry for being a newb but could you direct me on where I can dowload these files:
1) Download Sprint webOS Doctor 1.2.1 AND 1.3.5

thanks.

Webos Doctor Versions - WebOS Internals
Not trying to sound offending,;but do you think you will be able to do the rest of the steps correctly if you can't even find these downloads? ....

01/02/2010, 11:02 AM	#2 (permalink)
bruba Member Join Date: Jun 2009 Posts: 752 Likes Received: 0 Thanks: 96 Thanked 218 Times in 78 Posts	We currently have $120 in donations (!) for someone who's able to fix this.. Last edited by bruba; 01/03/2010 at 05:54 AM.
	Liked by

01/02/2010, 12:04 PM	#5 (permalink)
xioq Member Join Date: Nov 2009 Location: here, there, everywhere. Posts: 113 Likes Received: 0 Thanks: 2 Thanked 19 Times in 15 Posts	I don't feel like going back to 1.2.1 either but if I can't get data to work soon I will have to.. so I'm still playing around with the doctors and in the terminal hoping to find something.. Found another message: Code: com.palm.data.carriernetworksettings.UnknownMccMncException Looked it up in another log file referenced in the real message (/var/log/rdxd/pending/.tgz file) Code: Thread: com.palm.data.carriernetworksettings ServiceClass: com.palm.data.carriernetworksettings.ActiveCarrierNetworkPrefs Exception: com.palm.data.carriernetworksettings.UnknownMccMncException Message: mcc/mnc/shortName 204, 4, not found So it sounds like it cannot find mcc 204 mnc 4 'empty shortname'. The MCC and MNC numbers are the ones for Vodafone NL (on which I am), but they do exist in the carrierdatabase (I checked). I actually saw another provider in there with the same MCC and MNC (which can't be right.. shouldn't be..) so I tried removing those, but that didn't help either. __________________ My Palm History (in order): IIIe SE, m130, Tungsten\|T, m505, Tungsten\|T3, Zire 71, m505 (owned two different ones), Zire 72, Tungsten\|C, T\|X, Treo 650. After that I got a Apple iPhone 3G, Palm Pre (GSM), Google Nexus One. Last edited by xioq; 01/02/2010 at 01:44 PM.*
	Liked by

01/02/2010, 02:35 PM	#6 (permalink)
ozuzo Member Join Date: Jun 2009 Posts: 44 Likes Received: 0 Thanks: 0 Thanked 0 Times in 0 Posts	The problem is at: 2010-01-02T16:42:17.803741Z [2075] palm-webos-device daemon.debug pppd[2717]: sent [IPCP ConfReq id=0x1 <compress VJ 0f 01> <addr 0.0.0.0> <ms-dns1 0.0.0.0> <ms-dns3 0.0.0.0>] This ConfReq never gets replied to, something which does happen e.g. on t-mobile NL (log by Dick9999)
	Liked by

01/03/2010, 04:03 AM	#8 (permalink)
ozuzo Member Join Date: Jun 2009 Posts: 44 Likes Received: 0 Thanks: 0 Thanked 0 Times in 0 Posts	Neither do I really :-) From what I've read about it it is part of the capability negotiations to establish a connection. Checked my logs, couldn't find an mmc exception there, so either you're having a different problem, or I overlooked something...
	Liked by

01/03/2010, 09:42 AM	#11 (permalink)
xioq Member Join Date: Nov 2009 Location: here, there, everywhere. Posts: 113 Likes Received: 0 Thanks: 2 Thanked 19 Times in 15 Posts	You beat me to it Dick9999, but you are absolutely right. I was just playing with the options in the official 1.3.1 WR version, and got it to work before I read this post. Pretty much same thing I changed. My steps: 1) Fix CarrierNetworkSettings.db3 2) Modify /etc/ppp/options-gsm I edited the options like this (added just before the end of file) Code: #noccp #novj #show-password #nobsdcomp #noipdefault #nodeflate user "vodafone" password "vodafone" At first I thought it might be a compression problem, then I also attempted adding the manual user/pass. So, the lines that I marked in my code-block with # in front of them are NOT required. Just removed them from mine, just had the user/password in there and it still worked. While I'm not sure why this problem has occurred since the 1.3.1 update - I'm glad to see it resolved. I will waste more of time to test Sprint 1.3.5 on my GSM with the same settings, but I'll need to make a new Doctor to reflash 1.3.5 on mine so it'll take a while.. __________________ My Palm History (in order): IIIe SE, m130, Tungsten\|T, m505, Tungsten\|T3, Zire 71, m505 (owned two different ones), Zire 72, Tungsten\|C, T\|X, Treo 650. After that I got a Apple iPhone 3G, Palm Pre (GSM), Google Nexus One. Last edited by xioq; 01/03/2010 at 09:49 AM.
	Liked by Thanked by bruba, reinder.rustema

01/03/2010, 10:16 AM	#12 (permalink)
xioq Member Join Date: Nov 2009 Location: here, there, everywhere. Posts: 113 Likes Received: 0 Thanks: 2 Thanked 19 Times in 15 Posts	Works on 1.3.5, like a charm! For the record, I am using a German O2 Palm Pre, with QWERTZ keyboard, on "Vodafone NL". - To get 1.3.5 - 1) Download Sprint webOS Doctor 1.2.1 AND 1.3.5 2) Rename them both to .zip instead of .jar and extract them into a folder 3) Move "1.3.5/resources/webOS.tar" into "1.2.1/resources/webOS.tar" 4) Create an archive of the contents of 1.2.1 (so don't include the 1.2.1 folder, just the 3 folders inside it) 5) Rename it back to .jar 6) Optionally use the MetaDoctor to unpack/patch/pack Code: make CARRIER=sprint VERSION=1.3.5 unpack patch pack 7) Run it! 8) The Doctor will probably end in an error but the Pre should be fine by then, it was for me every single time I've done it (about 3 times) - To get 3G working - 9) Change CarrierSettings [see http://forums.precentral.net/gsm-pre...settings.html] 10) Modify "/etc/ppp/options-gsm" to include: Code: user "vodafone" password "vodafone" (note: these are the APN user/password, might be different for you) 11) Restart the phone. If all went well, you should have a working 1.3.5 webOS version with 3G! You could also flash the modem firmware to the newer one that is in the 1.3.1 webOS Doctor if you want to, but it's not required. __________________ My Palm History (in order): IIIe SE, m130, Tungsten\|T, m505, Tungsten\|T3, Zire 71, m505 (owned two different ones), Zire 72, Tungsten\|C, T\|X, Treo 650. After that I got a Apple iPhone 3G, Palm Pre (GSM), Google Nexus One.
	Liked by Thanked by bruba, paul.vd.spek, reinder.rustema

01/03/2010, 10:57 AM	#13 (permalink)
bruba Member Join Date: Jun 2009 Posts: 752 Likes Received: 0 Thanks: 96 Thanked 218 Times in 78 Posts	Absolutely awesome guys! Simply added user "vodafone" and password "vodafone" to /etc/ppp/options-gsm and my 3G works! Finally, after 2 months.. Do you have a paypal for the $30 Dick99999?
	Liked by

01/03/2010, 11:23 AM	#14 (permalink)
jpage1970 Member Join Date: Dec 2009 Posts: 11 Likes Received: 0 Thanks: 1 Thanked 0 Times in 0 Posts	Well that is fantastic news!!! May I ask a newbie question, before I upgrade from 1.1.3 to 1.3.1 EU Do I simply pull the file options-gsm from /etc/ppp/ modify it and then push it back???? Same question from me too, if you have paypal Dick99999 I will gladly send you a few euros! P.s. oh I have to reactivate my profile if I upgrade,no?, will it work with an O2 paygo sim with data activated????
	Liked by

01/03/2010, 12:15 PM	#16 (permalink)
pacosal Member Join Date: Nov 2009 Posts: 18 Likes Received: 0 Thanks: 2 Thanked 1 Time in 1 Post	BRAVO!, it works perfectly on Euskaltel (spain) too. Thank you all!
	Liked by

01/03/2010, 02:38 PM	#17 (permalink)
Dick99999 Member Join Date: Mar 2005 Location: Netherlands Posts: 456 Likes Received: 3 Thanks: 10 Thanked 69 Times in 44 Posts	Thanks guys,glad it works across Europe. So, you may wish to if you find this or this solution worth it. I will donate 40% of donations received to xioq who pinned down the parts that really seem to be required.
	Liked by Thanked By: paul.vd.spek

01/03/2010, 05:09 PM	#18 (permalink)
ozuzo Member Join Date: Jun 2009 Posts: 44 Likes Received: 0 Thanks: 0 Thanked 0 Times in 0 Posts	Guys, you made my day :-) I had played with that file endlessly, but never ever thought about adding the username password as they seemed to be inserted properly on the pppd command line. Weird. Just for the record: CarrierSettings db modification is not necessary, the manual settings in the phone prefs app works as well over here.
	Liked by

01/04/2010, 08:48 AM	#19 (permalink)
jester3397 Member Join Date: Jan 2010 Posts: 62 Likes Received: 5 Thanks: 6 Thanked 6 Times in 4 Posts	Sorry for being a newb but could you direct me on where I can dowload these files: 1) Download Sprint webOS Doctor 1.2.1 AND 1.3.5 thanks.
	Liked by

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