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  1.    #1  
    Hi,
    My pre is constantly locking up on me when I am talking on the phone, the screen goes off and none of the buttons work. I can still talk and hear what the other person is saying which is good I suppose. I can only turn the phone off by removing the back and taking the battery out as the off / on button is also dead.

    This is happenning more and more now, its becoming a bit of an issue.

    Anyone know what is going on and how to resolve this?

    I wanted to try and do a full restart using palm OS Doctor however I cant seem to run this as the final next option is grayed out.

    Thanks
  2. #2  
    Most likely a bad proximity sensor. Open Device Info, then select Interactive Tests from the application menu. Click on Screen to test the proximity sensor.
    Treo 300 > Hitachi G1000 > PPC-6700 > PPC-6800 (Mogul) > PPC-6850 (Touch Pro) > Palm Pre & HTC EVO Optimus V

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