A seemingly DIFFERENT palm profile backup problem?

LarrySteeze · 12/08/2009, 09:54 AM

Hey everyone.

I seem to be having a DIFFERENT palm profile backup problem than others are having. My data isn't lost or corrupted (to my knowledge) on the palm profile server-side...it simply doesn't back up daily, even though I have it set to update every 24 hours. Is anyone else having a similar problem?

strudel · 12/08/2009, 10:05 AM

I've noticed that also. Kind of defeats the purpose of automatic daily backups if they don't happen automatically

McKathryn · 12/08/2009, 10:31 AM

I had that problem with the 1.2.1 update. To fix, I went into "Backup", tapped "Back Up Now", I think I got a pop-up that advised me that my existing info would be overwritten, tapped "allow" and, after the initial backup, it started doing it automagically again.

And, as I went to retrace my steps, I see that *my* last backup was 12/04. Hmmmm...

DaHui623 · 12/08/2009, 10:41 AM

I've had to manually backup for the past few days. Perhaps Palm is working on a solution and it is interrupting some people's backup processes?

LarrySteeze · 12/08/2009, 10:44 AM

Yeah. I had done that a few times in the past as well...but alas, it didn't start doing it every day.

I was beginning to wonder if it had something to do with what hour it backs up. I don't have good cell service at home (I can send/receive texts, but it takes a while) (basement unit), but do have wifi (thank goodness for google voice and a home line). I also realize that while my phone idles, it closes wifi connections to save battery, at least that's the reason I assume.

I'd suggest that people check their last backup to make sure it's backing up.

deltatko1 · 12/08/2009, 11:59 AM

12/4 was my last one here also, is that the date of everyone's last auto backup?

Insp_Gadget · 12/08/2009, 12:07 PM

12/4 for me as well. Coincidence?

urlmaker · 12/08/2009, 12:09 PM

Also 12/4 here.

scuzlebutt · 12/08/2009, 12:10 PM

12/4 hmmmmmm ?????

deltatko1 · 12/08/2009, 12:13 PM

seems like maybe they shut down the auto update? Palm must be fixing the issue, or attempting to at least. Kinda makes me feel like we should expect that next update pretty soon if they did shut it down on purpose.

GenericMusings · 12/08/2009, 12:17 PM

Quote:

Originally Posted by deltatko1

12/4 was my last one here also, is that the date of everyone's last auto backup?

Well, what do you know... 12-04-2009.

Very interesting...

spudland · 12/08/2009, 12:23 PM

12-03-09 for me @ 10:45pm...

bpdamas · 12/08/2009, 12:28 PM

Hmmm ... 12/6 for me. This is weird.

Dieter Bohn · 12/08/2009, 12:36 PM

12/5 here.

Insp_Gadget · 12/08/2009, 01:01 PM

I wonder what the retry interval is for failed backup attempts. Is it possible that if someone is consistently out of service during the backup window that the Pre just keeps trying at the same time every day/night? Result: consistent backup failure.

Disgustoid · 12/08/2009, 01:42 PM

Quote:

Originally Posted by deltatko1

12/4 was my last one here also, is that the date of everyone's last auto backup?

Add me to the 12/4 crew as well. I thought I fubared backup with a patch somewhere along the line. Good to see it's everybody else too...I think.

Manual backup still seems to work though.

jesmann · 12/08/2009, 01:48 PM

12/2/2009 7:56 pm and I believe that was a manual backup since I noticed it had not in some time at that point

dragbug · 12/08/2009, 01:52 PM

Is it at all possible that even though it says it will back up daily, that maybe it only backs up if there has been a change to the core files the system would normally back up, IE contacts and calendars? If there have been no changes then why would the system need to back up? I am only guessing at this point. Generally every time i look at my backup it shows it has backed up with no problem but today the last back up was 4 days ago. I can't say with 100% certainty that I have made any critical changes since the 4th.

Sukiyaki · 12/08/2009, 01:57 PM

Mine says 12/4 as well.

LarrySteeze · 12/08/2009, 02:00 PM

Everyone else's seems to be 12/4...but mine was 11/14...so I'm still at a loss for words :-(

12/08/2009, 09:54 AM	#1 (permalink)
LarrySteeze Member Join Date: Jun 2009 Posts: 55 Likes Received: 1 Thanks: 3 Thanked 30 Times in 5 Posts	A seemingly DIFFERENT palm profile backup problem? Hey everyone. I seem to be having a DIFFERENT palm profile backup problem than others are having. My data isn't lost or corrupted (to my knowledge) on the palm profile server-side...it simply doesn't back up daily, even though I have it set to update every 24 hours. Is anyone else having a similar problem?
	Liked by

12/08/2009, 10:05 AM	#2 (permalink)
strudel Member Join Date: Jul 2009 Posts: 192 Likes Received: 0 Thanks: 44 Thanked 46 Times in 28 Posts	I've noticed that also. Kind of defeats the purpose of automatic daily backups if they don't happen automatically
	Liked by

12/08/2009, 10:31 AM	#3 (permalink)
McKathryn Member Join Date: Jul 2009 Location: New England Posts: 200 Likes Received: 0 Thanks: 38 Thanked 41 Times in 37 Posts	I had that problem with the 1.2.1 update. To fix, I went into "Backup", tapped "Back Up Now", I think I got a pop-up that advised me that my existing info would be overwritten, tapped "allow" and, after the initial backup, it started doing it automagically again. And, as I went to retrace my steps, I see that my last backup was 12/04. Hmmmm... __________________ I ♥ my Pre.
	Liked by

12/08/2009, 10:41 AM	#4 (permalink)
DaHui623 Member Join Date: Oct 2009 Location: NC, USA Posts: 161 Likes Received: 0 Thanks: 11 Thanked 44 Times in 25 Posts	I've had to manually backup for the past few days. Perhaps Palm is working on a solution and it is interrupting some people's backup processes?
	Liked by

12/08/2009, 10:44 AM	#5 (permalink)
LarrySteeze Member Join Date: Jun 2009 Posts: 55 Likes Received: 1 Thanks: 3 Thanked 30 Times in 5 Posts	Yeah. I had done that a few times in the past as well...but alas, it didn't start doing it every day. I was beginning to wonder if it had something to do with what hour it backs up. I don't have good cell service at home (I can send/receive texts, but it takes a while) (basement unit), but do have wifi (thank goodness for google voice and a home line). I also realize that while my phone idles, it closes wifi connections to save battery, at least that's the reason I assume. I'd suggest that people check their last backup to make sure it's backing up.
	Liked by

12/08/2009, 11:59 AM	#6 (permalink)
deltatko1 Member Join Date: Oct 2009 Posts: 89 Likes Received: 0 Thanks: 6 Thanked 14 Times in 10 Posts	12/4 was my last one here also, is that the date of everyone's last auto backup?
	Liked by

12/08/2009, 12:07 PM	#7 (permalink)
Insp_Gadget Member Join Date: Nov 2000 Location: DC Metro Area Posts: 1,457 Likes Received: 0 Thanks: 12 Thanked 127 Times in 91 Posts	12/4 for me as well. Coincidence?
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12/08/2009, 12:09 PM	#8 (permalink)
urlmaker Member Join Date: Jul 2009 Location: Northern Virginia Posts: 369 Likes Received: 0 Thanks: 64 Thanked 210 Times in 131 Posts	Also 12/4 here.
	Liked by

12/08/2009, 12:10 PM	#9 (permalink)
scuzlebutt Member Join Date: Sep 2005 Location: Wrigley Field Posts: 161 Likes Received: 0 Thanks: 2 Thanked 0 Times in 0 Posts	12/4 hmmmmmm ????? __________________ There's always next year!
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12/08/2009, 12:13 PM	#10 (permalink)
deltatko1 Member Join Date: Oct 2009 Posts: 89 Likes Received: 0 Thanks: 6 Thanked 14 Times in 10 Posts	seems like maybe they shut down the auto update? Palm must be fixing the issue, or attempting to at least. Kinda makes me feel like we should expect that next update pretty soon if they did shut it down on purpose.
	Liked by

12/08/2009, 12:23 PM	#12 (permalink)
spudland Member Join Date: May 2009 Posts: 814 Likes Received: 11 Thanks: 595 Thanked 141 Times in 107 Posts	12-03-09 for me @ 10:45pm...
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12/08/2009, 12:28 PM	#13 (permalink)
bpdamas Member Join Date: Nov 2008 Posts: 1,318 Likes Received: 4 Thanks: 142 Thanked 303 Times in 186 Posts	Hmmm ... 12/6 for me. This is weird.
	Liked by

12/08/2009, 12:36 PM	#14 (permalink)
Dieter Bohn Editor Emeritus Join Date: Feb 2001 Location: Sunnyvale, CA Posts: 4,872 Likes Received: 6 Thanks: 290 Thanked 1,362 Times in 360 Posts	12/5 here.
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12/08/2009, 01:01 PM	#15 (permalink)
Insp_Gadget Member Join Date: Nov 2000 Location: DC Metro Area Posts: 1,457 Likes Received: 0 Thanks: 12 Thanked 127 Times in 91 Posts	I wonder what the retry interval is for failed backup attempts. Is it possible that if someone is consistently out of service during the backup window that the Pre just keeps trying at the same time every day/night? Result: consistent backup failure.
	Liked by

12/08/2009, 01:48 PM	#17 (permalink)
jesmann Member Join Date: Sep 2009 Location: St Louis, MO Posts: 72 Likes Received: 0 Thanks: 6 Thanked 9 Times in 7 Posts	12/2/2009 7:56 pm and I believe that was a manual backup since I noticed it had not in some time at that point
	Liked by

12/08/2009, 01:52 PM	#18 (permalink)
dragbug Member Join Date: Sep 2009 Location: Utah Posts: 347 Likes Received: 0 Thanks: 57 Thanked 48 Times in 34 Posts	Is it at all possible that even though it says it will back up daily, that maybe it only backs up if there has been a change to the core files the system would normally back up, IE contacts and calendars? If there have been no changes then why would the system need to back up? I am only guessing at this point. Generally every time i look at my backup it shows it has backed up with no problem but today the last back up was 4 days ago. I can't say with 100% certainty that I have made any critical changes since the 4th. __________________ Do you like Star Wars? If so, check out some of my themes! http://forums.precentral.net/webos-t...star-wars.html http://forums.precentral.net/webos-t...lone-wars.html http://forums.precentral.net/webos-t...-wars-tux.html Ferrets http://forums.precentral.net/webos-t...e-ferrets.html
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12/08/2009, 01:57 PM	#19 (permalink)
Sukiyaki Member Join Date: Oct 2004 Posts: 992 Likes Received: 35 Thanks: 396 Thanked 60 Times in 56 Posts	Mine says 12/4 as well.
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12/08/2009, 02:00 PM	#20 (permalink)
LarrySteeze Member Join Date: Jun 2009 Posts: 55 Likes Received: 1 Thanks: 3 Thanked 30 Times in 5 Posts	Everyone else's seems to be 12/4...but mine was 11/14...so I'm still at a loss for words :-(
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