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  1. digity's Avatar
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       #1  
    I'm running iTunes 9.0.1.8 64-bit on Windows 7 Professional 64-bit (8 GB of memory) and for some reason iTunes won't detect my Palm Pre (running webOS 1.3.1). It worked fine before upgrading from Vista 32-bit (with iTunes 9.0.1.8 32-bit). Windows 7 detects it, charging works and USB drive mode works but not Media Sync mode.

    Please advise

    TIA
  2. #2  
    since I dont use itunes I cant guarantee this but did you get novacom drivers installed properly? I would guess that might be the problem. when I installed windows 7 I had to do a little extra work for that. Here is a link to how to do that, it worked fine for me, just follow the instructions carefully.
    http://forums.precentral.net/web-os-...er-method.html
  3. digity's Avatar
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       #3  
    Thanks, but didn't need the suggested tutorial. Got a new/replacement Pre (because of an unrelated problem), plugged it up and iTunes found it automatically without a hitch.

    Thanks anyway.
  4. #4  
    Apple has 'killed' the ability of Pre to sync with iTunes (the media sync function) and it is not compatable however older versions of iTunes still work with it.

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