Will i get replacement???

chowdarygm · 11/28/2009, 01:26 PM

hi all,

i bought my new GSM palm pre on ebay with original bill and everything from o2 in the name of seller (he got it without contract for 481 euros) and the phone was perfect when it arrived and i started loving it (i stopped using iphone and android also

)... but now it developed the oreo effect

and becoming worse everyday. i don't like my phones that way . as i don't want to try the manual fixes is it possible for me to go to O2 shop and ask for a replacement as i have all the original bills from o2 but only the owner is different.

1) will they check for my identity when i carry the bills ?
2) will i get a replacement or a fix?
3) if i get a replacement will it be handed to me by hand?

TIA for the answers

hardbrownie86 · 11/28/2009, 01:32 PM

You should ask the person you bought the phone from if there is a warranty on the phone. If so, ship it to Palm, and they'll fix it. Good Luck!

VasTheGreek · 11/28/2009, 01:32 PM

I don't want to ruin your hopes, but probably not. If you didn;t buy it from the O2 store they won't fix it....

Vas

c_man · 11/28/2009, 01:34 PM

Did you check this thread?
In particular, post#12
http://forums.precentral.net/gsm-pre...pping-pre.html

chowdarygm · 11/28/2009, 02:29 PM

hey thanks to all replied.....as a trial , i will go to O2 shop in my city and try it out...if nothing works lets see what happens

BrickTop · 11/28/2009, 05:55 PM

guys, dont mean to steal a thread but seems pointless starting a new one, is the oreo effect where when the sliders closed you can slightly twist the front cover? Mine does this slightly but just assumed they were all the same due to poor build quality

c_man · 11/30/2009, 04:09 PM

Quote:

Originally Posted by BrickTop

guys, dont mean to steal a thread but seems pointless starting a new one, is the oreo effect where when the sliders closed you can slightly twist the front cover? Mine does this slightly but just assumed they were all the same due to poor build quality

This is the Oreo Effect:

YouTube - Problems with the Palm Pre

YouTube - Palm Pre - Slider Loose/Twisting

sucks!!!

Is that what you have? You should probably post in this forum: http://forums.precentral.net/gsm-pre...-effect-3.html

11/28/2009, 01:26 PM	#1 (permalink)
chowdarygm Member Join Date: Nov 2009 Location: Dusseldorf, Germany Posts: 50 Likes Received: 0 Thanks: 10 Thanked 1 Time in 1 Post	Will i get replacement??? hi all, i bought my new GSM palm pre on ebay with original bill and everything from o2 in the name of seller (he got it without contract for 481 euros) and the phone was perfect when it arrived and i started loving it (i stopped using iphone and android also )... but now it developed the oreo effect and becoming worse everyday. i don't like my phones that way . as i don't want to try the manual fixes is it possible for me to go to O2 shop and ask for a replacement as i have all the original bills from o2 but only the owner is different. 1) will they check for my identity when i carry the bills ? 2) will i get a replacement or a fix? 3) if i get a replacement will it be handed to me by hand? TIA for the answers
	Liked by

11/28/2009, 01:32 PM	#2 (permalink)
hardbrownie86 Member Join Date: Nov 2009 Location: Pennsylvania Posts: 14 Likes Received: 0 Thanks: 1 Thanked 1 Time in 1 Post	You should ask the person you bought the phone from if there is a warranty on the phone. If so, ship it to Palm, and they'll fix it. Good Luck!
	Liked by

11/28/2009, 01:32 PM	#3 (permalink)
VasTheGreek Member Join Date: Oct 2009 Posts: 575 Likes Received: 22 Thanks: 119 Thanked 26 Times in 24 Posts	I don't want to ruin your hopes, but probably not. If you didn;t buy it from the O2 store they won't fix it.... Vas
	Liked by

11/28/2009, 01:34 PM	#4 (permalink)
c_man Member Join Date: Apr 2009 Location: London, UK Posts: 392 Likes Received: 0 Thanks: 46 Thanked 28 Times in 26 Posts	Did you check this thread? In particular, post#12 http://forums.precentral.net/gsm-pre...pping-pre.html
	Liked by Thanked By: chowdarygm

11/28/2009, 02:29 PM	#5 (permalink)
chowdarygm Member Join Date: Nov 2009 Location: Dusseldorf, Germany Posts: 50 Likes Received: 0 Thanks: 10 Thanked 1 Time in 1 Post	hey thanks to all replied.....as a trial , i will go to O2 shop in my city and try it out...if nothing works lets see what happens
	Liked by

11/28/2009, 05:55 PM	#6 (permalink)
BrickTop Member Join Date: Nov 2009 Posts: 51 Likes Received: 0 Thanks: 10 Thanked 2 Times in 2 Posts	guys, dont mean to steal a thread but seems pointless starting a new one, is the oreo effect where when the sliders closed you can slightly twist the front cover? Mine does this slightly but just assumed they were all the same due to poor build quality
	Liked by

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