Palm Pre Weirdly Bricked

rwadkins · 11/24/2009, 07:39 AM

I was at a party and was trying to get some songs off my pre to add to the party's playlist. The host plugged the pre into his Mac. The Mac didn't react to the pre at all. After giving up on getting music off, we looked for the ability to eject the pre, but couldn't find it through the UI (I know very little about how Mac's work).

So, giving up, I unplugged it. The device immediately reset and that was the end. The Pre stayed at the "Palm" screen (without any glowing throb effect) ever since.

I was able to get the device into USB mode and run webdoctor on it. Webdoctor appeared to happily did it's job without complaint and then attempted the reset the Pre. But nothing had changed.

Sprint is replacing the device.

I'm not really looking for answers. If someone has a "Oh, I know what that is", then I'm happy to hear it, but otherwise, I'm just putting this out there in the spirit of another story to add to the problems that can arise from a Pre.

Still, I love the device.

IcerC · 11/24/2009, 08:13 AM

Weird. To eject on a mac you drag the Pre hard drive icon to the trash. (Don't know why you can't just right click as well.)

Tsavo · 11/24/2009, 08:57 AM

Well that's just weird. Macs should handle USB removal better than that.

jye75 · 11/24/2009, 09:16 AM

The host didn't know how to unmount that from his own Mac?

rwadkins · 11/24/2009, 09:22 AM

Sorry. we both know how to normally remove the pre, but, I mentioned that the mac didn't react to the pre being plugged in (despite the pre being in media sync mode). So, there was no icon to move to the trash. I assume there's a way to do it at a command line, but, in that way, I wasn't familiar with a mac.

rc46 · 11/24/2009, 09:26 AM

Media sync was your mistake. You should have selected USB mode then there would have been an icon

dirtzero · 11/26/2009, 09:07 PM

I've got a Pixi in the same state...not sure how it got there, it's my wife's phone.

How did you get it into USB mode? I can't even do that...tried plugging it in and hitting orange + sym + U with no luck. Kinda screwed.

-dirt

Shadavis08 · 11/26/2009, 09:14 PM

almost sound like the pre went to sleep because it didnt have enough battery power??

draztikrhymez · 11/26/2009, 09:39 PM

you can right click on mac to eject, you can also highlight the pre icon and press apple+E or drag to trash. Weird cuz my pre is recognized & works better on my mac than my windows. Probably was in media sync mode which you would of had to eject through itunes if it read it

tsnum4 · 11/26/2009, 09:50 PM

this is worth a shot, take the battery out for a minute or two, maybe that will reset it.

maxi_gmv · 01/31/2011, 04:43 PM

Hi, I have a very Ill Pre+, It only shows Pal logo but with no glow effect-
WebOsDoctor stops at 8%, any clues.?
Someone told me that it can be related to a flash memory error, is ther any
way to confirm that. Or a way to format the flash and start over again.
Or Any tool beside webdoctor. Thanks

11/24/2009, 07:39 AM	#1 (permalink)
rwadkins Member Join Date: Aug 2009 Posts: 2 Likes Received: 0 Thanks: 0 Thanked 0 Times in 0 Posts	Palm Pre Weirdly Bricked I was at a party and was trying to get some songs off my pre to add to the party's playlist. The host plugged the pre into his Mac. The Mac didn't react to the pre at all. After giving up on getting music off, we looked for the ability to eject the pre, but couldn't find it through the UI (I know very little about how Mac's work). So, giving up, I unplugged it. The device immediately reset and that was the end. The Pre stayed at the "Palm" screen (without any glowing throb effect) ever since. I was able to get the device into USB mode and run webdoctor on it. Webdoctor appeared to happily did it's job without complaint and then attempted the reset the Pre. But nothing had changed. Sprint is replacing the device. I'm not really looking for answers. If someone has a "Oh, I know what that is", then I'm happy to hear it, but otherwise, I'm just putting this out there in the spirit of another story to add to the problems that can arise from a Pre. Still, I love the device.
	Liked by

11/24/2009, 08:13 AM	#2 (permalink)
IcerC Member Join Date: Jun 2009 Posts: 1,659 Likes Received: 22 Thanks: 269 Thanked 172 Times in 137 Posts	Weird. To eject on a mac you drag the Pre hard drive icon to the trash. (Don't know why you can't just right click as well.)
	Liked by

11/24/2009, 08:57 AM	#3 (permalink)
Tsavo Member Join Date: Jul 2009 Posts: 11 Likes Received: 0 Thanks: 12 Thanked 1 Time in 1 Post	Well that's just weird. Macs should handle USB removal better than that.
	Liked by

11/24/2009, 09:16 AM	#4 (permalink)
jye75 Member Join Date: Sep 2009 Posts: 108 Likes Received: 0 Thanks: 3 Thanked 16 Times in 13 Posts	The host didn't know how to unmount that from his own Mac?
	Liked by

11/24/2009, 09:22 AM	#5 (permalink)
rwadkins Member Join Date: Aug 2009 Posts: 2 Likes Received: 0 Thanks: 0 Thanked 0 Times in 0 Posts	Sorry. we both know how to normally remove the pre, but, I mentioned that the mac didn't react to the pre being plugged in (despite the pre being in media sync mode). So, there was no icon to move to the trash. I assume there's a way to do it at a command line, but, in that way, I wasn't familiar with a mac.
	Liked by

11/24/2009, 09:26 AM	#6 (permalink)
rc46 Member Join Date: Oct 2003 Posts: 1,650 Likes Received: 1 Thanks: 186 Thanked 203 Times in 133 Posts	Media sync was your mistake. You should have selected USB mode then there would have been an icon __________________ Pilot 1000 -> Pilot 5000 ->Palm Pilot Professional -> HP 620LX -> TRG Pro -> Palm V -> Palm Vx -> Palm M505 -> Palm i705 -> Palm Tungsten\|T -> Samsung i500 -> Treo 600->Treo 650 -> Treo 600-> Treo 700p ->Centro ->Treo 800w + Redfly C8n -> Palm Pre -> HP Touchpad R.I.P Palm 1996-2011
	Liked by

11/26/2009, 09:07 PM	#7 (permalink)
dirtzero Member Join Date: May 2009 Posts: 11 Likes Received: 0 Thanks: 4 Thanked 0 Times in 0 Posts	I've got a Pixi in the same state...not sure how it got there, it's my wife's phone. How did you get it into USB mode? I can't even do that...tried plugging it in and hitting orange + sym + U with no luck. Kinda screwed. -dirt
	Liked by

11/26/2009, 09:14 PM	#8 (permalink)
Shadavis08 Member Join Date: Aug 2009 Location: Ї Ƈøṁε ℉яøṁ ṫɦε ℓαη∂ øḟ ṫɦε øḟḟ ṫø℘ḯ¢ !! NOW BACK OFF !! ltm ltm ltm Posts: 9,127 Likes Received: 70 Thanks: 2,261 Thanked 2,792 Times in 2,201 Posts	almost sound like the pre went to sleep because it didnt have enough battery power?? __________________ ĦṔ-ḶøØṫ-ŦḯØη Here is a direct link to webOS Doc for all carriers http://www.webos-internals.org/wiki/...octor_Versions P.S. if i have helped you and you are thankful please hit the thanks button to the right---->
	Liked by Thanked By: palmpre111

11/26/2009, 09:39 PM	#9 (permalink)
draztikrhymez Member Join Date: Jun 2009 Posts: 529 Likes Received: 17 Thanks: 33 Thanked 58 Times in 41 Posts	you can right click on mac to eject, you can also highlight the pre icon and press apple+E or drag to trash. Weird cuz my pre is recognized & works better on my mac than my windows. Probably was in media sync mode which you would of had to eject through itunes if it read it
	Liked by

11/26/2009, 09:50 PM	#10 (permalink)
tsnum4 Member Join Date: Oct 2009 Location: Central Ohio Posts: 335 Likes Received: 0 Thanks: 104 Thanked 47 Times in 39 Posts	this is worth a shot, take the battery out for a minute or two, maybe that will reset it.
	Liked by

01/31/2011, 04:43 PM	#11 (permalink)
maxi_gmv Member Join Date: Nov 2010 Posts: 21 Likes Received: 0 Thanks: 3 Thanked 0 Times in 0 Posts	Hi, I have a very Ill Pre+, It only shows Pal logo but with no glow effect- WebOsDoctor stops at 8%, any clues.? Someone told me that it can be related to a flash memory error, is ther any way to confirm that. Or a way to format the flash and start over again. Or Any tool beside webdoctor. Thanks
	Liked by

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