11/16/2009, 05:10 PM
|
#1 (permalink) |
|
Member
![]() Join Date: Jul 2009
Posts: 111
Likes Received: 0
Thanks: 16
Thanked 7 Times in 6 Posts
|
I recently tried to open some jpgs that I had sent to my phone from the Precentral forums for wall paper purposes. Everytime I tap the image file in the email, it says "Cannot find an application which can open this file"...
wth... |
11/16/2009, 05:14 PM
|
#2 (permalink) |
|
Forum Moderator
![]() ![]() Join Date: Nov 2002
Location: Silicon Valley
Posts: 2,235
Likes Received: 13
Thanks: 158
Thanked 97 Times in 90 Posts
|
a little more info would help. I'm running sprint WebOS 1.3.1 and i have jpg albums loaded that I can view just fine. OS version? Tweaked/Patched? Last thing you did before this issue? etc...
__________________
Palm III > Palm V > Palm Vx > (Sprint) Kyo 6035 > Handspring Treo 300 > Handspring Treo 600 Oct.'03 > Palm Treo 700P May'06 > Treo 755P Aug.'07 > Pre(-) June'09 + TouchPad July'11 LONG LIVE webOS!!!
|
11/16/2009, 05:36 PM
|
#3 (permalink) |
|
Member
![]() Join Date: Jul 2009
Posts: 111
Likes Received: 0
Thanks: 16
Thanked 7 Times in 6 Posts
|
Palm v. 1.3.1
Patched heavily which I'm guessing is the problem. Over 30 patches applied via Preware. The jpg albums are fine, I can view those, but when I attempt to open them thru my email, it says "Cannot find application..." as stated above. I have NEVER had this problem before. |
11/16/2009, 05:55 PM
|
#4 (permalink) |
|
Member
![]() Join Date: Jul 2009
Location: NorCal
Posts: 166
Likes Received: 0
Thanks: 7
Thanked 15 Times in 14 Posts
|
It seems to be an issue with update. I'm having the same problem; can't seem to be able to download email attachments and I don't have very many patches; only 5 or so. it has been reported by other folks as well in "1.3.1 issues thread"
|
11/16/2009, 06:12 PM
|
#5 (permalink) |
|
Member
![]() Join Date: Jul 2008
Posts: 41
Likes Received: 4
Thanks: 36
Thanked 0 Times in 0 Posts
|
i am having the same issues as you guys. i believe, as the previous poster said, it has to do with updating to 1.3.1. i had patches installed but i ran the EPR before i updated, installed some patches after i updated but none that pertains to email enhancements so it has to be the palm update. i've read others are having the same issues
|
11/16/2009, 09:40 PM
|
#7 (permalink) |
|
Member
![]() Join Date: Nov 2009
Posts: 1
Likes Received: 0
Thanks: 0
Thanked 0 Times in 0 Posts
|
My pre isn't even patched and I'm having this issue ever since I installed 1.3.1. The crappy thing is that I frequently have to view jpegs from emails for work, and it only happens from email. The extra crappy thing is that you can't save a jpeg to your phone to view from albums because you have to view it from the email to save it to the albums! Come on Palm...this is a crappy and extremely inconvenient oversight...
|
11/16/2009, 10:37 PM
|
#9 (permalink) |
|
Member
![]() Join Date: Jan 2003
Posts: 201
Likes Received: 0
Thanks: 41
Thanked 24 Times in 19 Posts
|
+1
Same issue, however I have found if I send the image attached to an email directly from my "main" email address (rather than directly from PreCentral) I can, in fact open and save them. Strange issue. FYI I updated and have some patches installed, none directly related to the photo or album apps. |
11/16/2009, 10:46 PM
|
#10 (permalink) |
|
Moderator
![]() Join Date: Jan 2009
Location: SW Ohio
Posts: 3,858
Likes Received: 92
Thanks: 1,019
Thanked 1,061 Times in 715 Posts
|
I have the same issue. I received an email on my Exchange account from another Exchange user, and it had a .jpg attached. Oddly, when I clicked on the attachment in the attachment bar, I got the error message. But when I scrolled down to the bottom of the email, the picture was there, and when I tapped on it, it opened up in photos, with the option to copy to photos like normal.
|
11/17/2009, 01:16 AM
|
#11 (permalink) | |
|
Member
![]() Join Date: Jul 2009
Location: San Diego
Posts: 78
Likes Received: 0
Thanks: 6
Thanked 4 Times in 4 Posts
|
Quote:
I ran the doctor to 1.2, everything looked good, made sure I could open a jpg file from an email.. good. With no patches or tweaks went ahead with the OTA update to 1.3, everything looked good, but with 1.3 update, I can't open an attached image. I has to be this update. Prior to updateing to 1.3 (the first time) I did have alot of patches, I enjoyed all of them. I used the emergency removal tool, restarted the phone, made sure the coast was clear, I used webos quick install, to verify no stragglers. |
|
11/17/2009, 07:55 AM
|
#12 (permalink) |
|
Member
![]() Join Date: Aug 2009
Posts: 5
Likes Received: 0
Thanks: 1
Thanked 0 Times in 0 Posts
|
Mine doesn't have any patches and I can't view attachments on my Pre. Same error message as justkeptfading. Its really a nuisance.
I think I might want to go back to 1.2 |
11/17/2009, 12:51 PM
|
#14 (permalink) |
|
Forum Moderator
![]() Join Date: Jul 2009
Posts: 2,999
Likes Received: 59
Thanks: 262
Thanked 539 Times in 392 Posts
|
Guys it's an issue with the Precentral.net and the new update (formatting issue). Try sending a regular jpg file from your desktop to your email and check it on your Pre. It will open correctly.
Your Pre can handle jpg's but for some reason, 1.3.1 changed their format handler and Precentral.net (example: send pic from forum as an email attachment by clicking link) isn't compatible yet.
__________________
Achill3s' Palm Pre: Modded and patched to death!!
|
11/17/2009, 03:28 PM
|
#15 (permalink) | |
|
Member
![]() Join Date: Jul 2009
Location: San Diego
Posts: 78
Likes Received: 0
Thanks: 6
Thanked 4 Times in 4 Posts
|
Quote:
|
|
11/17/2009, 03:48 PM
|
#16 (permalink) | |
|
Moderator
![]() Join Date: Jan 2009
Location: SW Ohio
Posts: 3,858
Likes Received: 92
Thanks: 1,019
Thanked 1,061 Times in 715 Posts
|
Quote:
Then I tried starting a new email from myself and copying and pasting the offending .jpg. I then sent this email to myself at both my gmail and EAS accounts from Outlook. Surprise! It worked. The first email was sent to me by someone with a Mac, probably using Entourage, but could have been Apple Mail. So maybe it is a formatting issue. But it's not limited to Precentral.net. I received a Word document attachment from another co-worker with a Mac and was able to open that on my Pre.
__________________
Palm III-->Handspring Visor-->Sony Clie PEG-NR70-->no PDA -->Palm Treo 755p-->Palm Pre-->HP Veer
|
|
11/17/2009, 04:11 PM
|
#18 (permalink) | |
|
Forum Moderator
![]() Join Date: Jul 2009
Posts: 2,999
Likes Received: 59
Thanks: 262
Thanked 539 Times in 392 Posts
|
Quote:
__________________
Achill3s' Palm Pre: Modded and patched to death!!
|
|
11/19/2009, 11:15 AM
|
#19 (permalink) |
|
Member
![]() ![]() ![]() Join Date: Sep 2009
Location: East Coast
Posts: 2,182
Likes Received: 25
Thanks: 1,584
Thanked 1,345 Times in 984 Posts
|
Apparently as part of the upgrade, 1.3.1 only now handles png images whereas before both jpg and png images were handled
. This really sux. I guess you now have to download jpgs to your computer and manually add them to your image folders....much more work. Hopefully if we scream loud enough, they'll give us the jpg handler back. I hope!!!!
|
![]() |
|
| Thread Tools | |
| Display Modes | |
|
|



