email notifications not working

myblackz28 · 11/15/2009, 08:44 AM

I noticed after the 1.3 update, email notifications are hit and miss. Sometimes it work, sometimes it doesn't. I have to go into the email app now to double check. Anyone else? The a fix for this?

ccs86 · 11/15/2009, 08:46 AM

Same here. No notifications all day, then one popped up and there were older messages in there too...

myblackz28 · 11/15/2009, 09:00 AM

Glad to hear im not the only one. Now how do we fix it hmmm.

un_designer · 11/15/2009, 09:02 AM

i'll third that. i had emails i didn't know arrived because i never heard the notification sound, and i never saw the mail icon in the bottom tray appear. very strange.

myblackz28 · 11/15/2009, 09:09 AM

Quote:

Originally Posted by un_designer

i'll third that. i had emails i didn't know arrived because i never heard the notification sound, and i never saw the mail icon in the bottom tray appear. very strange.

I turned my pre on this morning, usually have some sort of email right away. NO notification sound or ico. i decided to go into the emaoil app and I have 6 new emails! Better be a fix soon!

fraz · 11/15/2009, 09:35 AM

Yes I am having the same problem with my AOL and gmail accounts. I wish I never updated

trim81 · 11/15/2009, 09:40 AM

the thing I noticed with this update is:

As soon as you reboot the Pre, (only needed once after restart), run a manual update on each emaila ccount individually...after that the Push will kick in

gabbott · 11/15/2009, 10:11 AM

I think I'm having this issue with SMS notifications. I've had my pre in hand a couple times and missed a txt and I'm almost positive it didnt give an audible notification.

Gamequeen · 11/15/2009, 10:28 AM

Same issue here.

shaunooh · 11/15/2009, 10:35 AM

Having same problem. More miss than hit though.

Mindright9 · 11/15/2009, 10:42 AM

I seem to be having the "inverse problem that some of you are having. I receive email notifications visually and audibly but when I attempt to actually open the email by tapping on the message, the message will not open up (all my settings are correct and my signal is stong). So I am left with a bunch of unread emails in my inboxes that I cannot actually read; I can't get past the screen with the message header. Can anyone help me?

mrkalel · 11/15/2009, 10:58 AM

I was having that problem.. I just deleted and re-added them... back to normal I think... took two min.

shaunooh · 11/15/2009, 11:24 AM

Quote:

Originally Posted by trim81

the thing I noticed with this update is:

As soon as you reboot the Pre, (only needed once after restart), run a manual update on each emaila ccount individually...after that the Push will kick in

I think this dose work, manually check each account 1 at a time for new messages. It seems to "Jump start" the notifications.

myblackz28 · 11/15/2009, 11:33 AM

Quote:

Originally Posted by trim81

the thing I noticed with this update is:

As soon as you reboot the Pre, (only needed once after restart), run a manual update on each emaila ccount individually...after that the Push will kick in

I believe this worked for me! Everyone who has this issue should try the above.

shaunooh · 11/15/2009, 11:54 AM

It works, untill the phone is reset, then I had to manually recheck each account again. Seems to stop showing email notifications after reset.

Gamequeen · 11/15/2009, 01:20 PM

Quote:

Originally Posted by trim81

the thing I noticed with this update is:

As soon as you reboot the Pre, (only needed once after restart), run a manual update on each emaila ccount individually...after that the Push will kick in

Didn't work for me nor did removing and re adding them.

kasl33 · 11/15/2009, 01:52 PM

Mine wouldn't even connect to the email accounts after the update. I had to delete the email accounts and then re-add them and then everything seemed to work fine.

lenmac08 · 11/15/2009, 04:43 PM

same here...Yahoo accounts (email, calendar sync) just don't seem to like this update.

Gamequeen · 11/15/2009, 04:48 PM

Not sure what exactly the issue was but I tried once again and removed all email accts. First I turned off all notifications on each before removing. Then I turned off the phone for a few minutes. When I restarted I only added one acct and tested it. It worked so then I added each one after testing several times. I did notice that if you have the page open that shows all the email accounts the notification will not appear. I assume its because it defeats the purpose since you are looking at all the inboxes at once. If you are in an email account and get an email in that particular acct it will not show as well. But notifications will show from other accts that you are not currently viewing. Also as soon as you open the email app and the main page opens ALL notifications will dismiss. I guess cause Palm assumes you can now see the new email count in every acct. I did not remove any patches and have had no more notification issues.

fraz · 11/16/2009, 08:22 AM

I removed both my AOL and Gmail accounts then reset the phone, readded the AOL account, ran a manual push then set to 'as items arrive' and Im still not getting notifications as new emails come in. What the F Palm!?

11/15/2009, 08:44 AM	#1 (permalink)
myblackz28 Member Join Date: Jun 2005 Posts: 385 Likes Received: 0 Thanks: 75 Thanked 5 Times in 5 Posts	email notifications not working I noticed after the 1.3 update, email notifications are hit and miss. Sometimes it work, sometimes it doesn't. I have to go into the email app now to double check. Anyone else? The a fix for this?
	Liked by

11/15/2009, 08:46 AM	#2 (permalink)
ccs86 Member Join Date: Jul 2009 Posts: 124 Likes Received: 0 Thanks: 24 Thanked 4 Times in 4 Posts	Same here. No notifications all day, then one popped up and there were older messages in there too... __________________ http://www.LeanAngle.us
	Liked by

11/15/2009, 09:00 AM	#3 (permalink)
myblackz28 Member Join Date: Jun 2005 Posts: 385 Likes Received: 0 Thanks: 75 Thanked 5 Times in 5 Posts	Glad to hear im not the only one. Now how do we fix it hmmm.
	Liked by

11/15/2009, 09:02 AM	#4 (permalink)
un_designer Member Join Date: May 2009 Posts: 1,142 Likes Received: 49 Thanks: 151 Thanked 286 Times in 147 Posts	i'll third that. i had emails i didn't know arrived because i never heard the notification sound, and i never saw the mail icon in the bottom tray appear. very strange. __________________ -- Get your virtual onscreen keyboard themes & installation instructions here Free 2GB of online storage, with automatic synching between multiple devices, on Dropbox
	Liked by

11/15/2009, 09:35 AM	#6 (permalink)
fraz Member Join Date: Mar 2006 Posts: 254 Likes Received: 0 Thanks: 10 Thanked 43 Times in 27 Posts	Yes I am having the same problem with my AOL and gmail accounts. I wish I never updated
	Liked by

11/15/2009, 09:40 AM	#7 (permalink)
trim81 Member Join Date: Jul 2005 Location: 626, Los Angeles Posts: 2,726 Likes Received: 0 Thanks: 381 Thanked 197 Times in 129 Posts	the thing I noticed with this update is: As soon as you reboot the Pre, (only needed once after restart), run a manual update on each emaila ccount individually...after that the Push will kick in
	Liked by Thanked By: myblackz28

11/15/2009, 10:11 AM	#8 (permalink)
gabbott Member Join Date: May 2009 Posts: 986 Likes Received: 0 Thanks: 72 Thanked 124 Times in 86 Posts	I think I'm having this issue with SMS notifications. I've had my pre in hand a couple times and missed a txt and I'm almost positive it didnt give an audible notification.
	Liked by

11/15/2009, 10:28 AM	#9 (permalink)
Gamequeen Member Join Date: Oct 2009 Posts: 15 Likes Received: 0 Thanks: 0 Thanked 1 Time in 1 Post	Same issue here.
	Liked by

11/15/2009, 10:35 AM	#10 (permalink)
shaunooh Member Join Date: Jul 2009 Location: San Diego Posts: 78 Likes Received: 0 Thanks: 6 Thanked 4 Times in 4 Posts	Having same problem. More miss than hit though.
	Liked by

11/15/2009, 10:42 AM	#11 (permalink)
Mindright9 Member Join Date: Jun 2009 Posts: 7 Likes Received: 0 Thanks: 1 Thanked 0 Times in 0 Posts	I seem to be having the "inverse problem that some of you are having. I receive email notifications visually and audibly but when I attempt to actually open the email by tapping on the message, the message will not open up (all my settings are correct and my signal is stong). So I am left with a bunch of unread emails in my inboxes that I cannot actually read; I can't get past the screen with the message header. Can anyone help me?
	Liked by

11/15/2009, 10:58 AM	#12 (permalink)
mrkalel Member Join Date: Jul 2003 Location: Metropolis Posts: 740 Likes Received: 23 Thanks: 252 Thanked 333 Times in 103 Posts	I was having that problem.. I just deleted and re-added them... back to normal I think... took two min. __________________ Follow me on Twitter : MrKal_El
	Liked by

11/15/2009, 11:54 AM	#15 (permalink)
shaunooh Member Join Date: Jul 2009 Location: San Diego Posts: 78 Likes Received: 0 Thanks: 6 Thanked 4 Times in 4 Posts	It works, untill the phone is reset, then I had to manually recheck each account again. Seems to stop showing email notifications after reset.
	Liked by

11/15/2009, 01:52 PM	#17 (permalink)
kasl33 Member Join Date: Aug 2009 Location: Seattle, WA Posts: 198 Likes Received: 0 Thanks: 13 Thanked 19 Times in 18 Posts	Mine wouldn't even connect to the email accounts after the update. I had to delete the email accounts and then re-add them and then everything seemed to work fine. __________________ If I help you out, why not "Thank" me? Or you can visit my site at http://outklaw.com
	Liked by

11/15/2009, 04:43 PM	#18 (permalink)
lenmac08 Member Join Date: Jun 2009 Posts: 215 Likes Received: 0 Thanks: 25 Thanked 15 Times in 14 Posts	same here...Yahoo accounts (email, calendar sync) just don't seem to like this update.
	Liked by

11/15/2009, 04:48 PM	#19 (permalink)
Gamequeen Member Join Date: Oct 2009 Posts: 15 Likes Received: 0 Thanks: 0 Thanked 1 Time in 1 Post	Not sure what exactly the issue was but I tried once again and removed all email accts. First I turned off all notifications on each before removing. Then I turned off the phone for a few minutes. When I restarted I only added one acct and tested it. It worked so then I added each one after testing several times. I did notice that if you have the page open that shows all the email accounts the notification will not appear. I assume its because it defeats the purpose since you are looking at all the inboxes at once. If you are in an email account and get an email in that particular acct it will not show as well. But notifications will show from other accts that you are not currently viewing. Also as soon as you open the email app and the main page opens ALL notifications will dismiss. I guess cause Palm assumes you can now see the new email count in every acct. I did not remove any patches and have had no more notification issues.
	Liked by

11/16/2009, 08:22 AM	#20 (permalink)
fraz Member Join Date: Mar 2006 Posts: 254 Likes Received: 0 Thanks: 10 Thanked 43 Times in 27 Posts	I removed both my AOL and Gmail accounts then reset the phone, readded the AOL account, ran a manual push then set to 'as items arrive' and Im still not getting notifications as new emails come in. What the F Palm!?
	Liked by

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