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Total Equipment Protection (TEP)

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Old 11/12/2009, 06:43 PM   #1 (permalink)
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Exclamation Total Equipment Protection (TEP)

can someone please help? so i went to sprint and they told me that they cant replace it because they found water in it. and the guy said to call TEP i think.. well.. can anyone tell me the number for TEP and how much it cost to replace. i looked at all the numbers on sprint.com but im slow and i dont know what the real number is. it'd be much appreciated
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Old 11/12/2009, 06:52 PM   #2 (permalink)
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1-800-584-3666 its Assurion, the company that insures cell phones. The replacement cost will be $100 USD
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Old 11/12/2009, 06:53 PM   #3 (permalink)
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Quote:
Originally Posted by robbiedogg0475 View Post
1-800-584-3666 its Assurion, the company that insures cell phones. The replacement cost will be $100 USD
this
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Old 11/12/2009, 08:03 PM   #4 (permalink)
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...if you have TEP on your account.
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Old 11/12/2009, 08:04 PM   #5 (permalink)
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or go to phoneclaim.com, asurions claims website.
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Old 11/12/2009, 08:46 PM   #6 (permalink)
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or go to phoneclaim.com, asurions claims website.
I just had to use that site about two weeks ago. Was really easy and had my phone in my hand within two days. It will be a refurb with new outer shell. Hope it works out for you!
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Old 11/23/2009, 11:05 AM   #7 (permalink)
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thank you so much i really appreciate it
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Old 11/23/2009, 11:22 AM   #8 (permalink)
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Although I think Sprint service has been pretty good, they could have done a better job and at least given you the phone number. +1 Again for precentral!
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Old 11/23/2009, 11:25 AM   #9 (permalink)
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It's pretty easy to find on Sprint's website, if I remember correctly.
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