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  1. #181  
    Quote Originally Posted by infamouzoz View Post
    I just contacted Customer Service and they advised me that call forwarding is still .20/minute and thats even for conditional call forwarding
    I was given the same info from Sprint.
  2. #182  
    Everyone, DO NOT activate Google Voice as your voicemail number as you WILL be charged for call forwarding.

    I just got off the horn with a manager of Sprint's CS and was told that you will still be charged for all calls forwarded from your Sprint mobile number at $.20 cents per forwarded call.

    I was also informed that FREE unconditional call forwarding is in the works but not available as of now. So if you DO NOT want to be charged DO NOT use Google Voice as your voicemail number.
  3. xorg's Avatar
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    #183  
    Hmm... how do you disable? I tried *28# again thinking it might toggle but it's still turned on. Is there another * command to turn off?
  4. #184  
    Quote Originally Posted by xorg View Post
    I tried this and it sends to my work voice mail rather than gvoice mail. When someone calls my cell, if I don't answer it rings my work phone and then goes to work voice mail. Any ideas how to fix?
    I'm assuming you set GV to forward to both work and cell. So you forward your voicemail to GV, and it's re-routed to your work number. I'd take the work number off GV & set GV to go straight to voicemail.
  5. infamouzoz's Avatar
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    #185  
    Here everyone, I just got off the chat with a Sprint representative and he has said it is now free, ***? Hope this helps.....

    8:39:30 AM System
    Connected to sprint-ap1.cnxchat.com
    8:39:30 AM System
    Session ID: 7835802
    8:39:30 AM RAM
    Initial Question/Comment: Call forwarding
    8:39:35 AM System
    Please hold and the next available account specialist will be with you shortly.
    8:39:35 AM System
    If you are chatting today for Technical Support, please call (888) 211-4727.
    8:39:40 AM System
    .
    8:39:40 AM System
    If you are chatting today to cancel your Sprint account, please call (888) 211-4727.
    8:39:45 AM System
    .
    8:39:45 AM System
    If you are a corporate business customer and need assistance with your account, please call (888) 788-4727.
    8:39:50 AM System
    Le'Marcus has joined this session!
    8:39:50 AM System
    Connected with Le'Marcus
    8:39:50 AM System
    Thank you for contacting Sprint. My name is Le'Marcus. In order to better assist you; may I please have your first and last name?
    8:39:57 AM RAM

    8:40:20 AM Le'Marcus
    How may I assist you with?
    8:41:21 AM RAM
    I have actually called into customer service and they advised that Conditional Call Forwarding is still .20/minute but I have heard from multiple sources that this is now free, I just wanted confirmation if it is free or not, I have received inconsistent information
    8:43:15 AM Le'Marcus
    Conditional call forwarding is now free. This was effective 11/08/09
    8:43:46 AM RAM
    Well I have talked to two different customer service representatives and they advised it is not free, so can you confirm that it is now free?
    8:44:30 AM Le'Marcus
    It is now free.
    8:44:50 AM RAM
    Ok thank you very much, that is just what I wanted to confirm on
    8:46:35 AM Le'Marcus
    Have I answered all of your questions?
    8:46:42 AM RAM
    Yes you have, thank you
  6. #186  
    I tried setting this up with it works perfectly *28 followed by my Google Voice number and it responded with a couple of beeps. Went to my GV settings page, under the phone tab, clicked edit for the Pre's #, and the Show Advanced Settings link. There are forwarding options to send the call directly to voicemail.



    I tried and it works fine from a technical standpoint. Call my cellphone and it rang and then my GV answered and I left a voicemail which was transcribed and emailed to me.

    However, I wanted to verify that the *28 code was now free by calling *2 and they were completely clueless to Google Voice, and that *28 fee was going away in mid-November. So I have no idea if it costs me anything. I tried to look at my current activity on the sprint.com website and no charges have appeared yet.
  7. fritzk3's Avatar
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    #187  
    Has anyone actually gotten a useful translation from GV's visual voicemail? The ones I get are borderline useless. I end up having to listen to the message anyway because I can't tell from the random collection of phonics what the real message was.
  8. #188  
    Quote Originally Posted by xorg View Post
    Hmm... how do you disable? I tried *28# again thinking it might toggle but it's still turned on. Is there another * command to turn off?
    *38 to cancel
  9. #189  
    I talked to sprint yesterday. Using the *28XXXXXXXXXX number is FREE. This is conditional call forwarding. This is FREE.

    Conditional call forwarding is when there is a busy signal and or you do not answer the phone (missed call). Again this is FREE.

    What is NOT FREE is forwarding ALL calls directly to your GV number. This is called unconditional call forwarding. YOU WILL GET CHARGED FOR THIS.

    You may get charged for forcing a call to voicemail.



    *28XXXXXXXXXX and press send. It doesn't say anything, it just beeps. If you hear a beep or it just hangs up the call it is now setup.

    *28 is busy or no answer - FREE
    *73 no answer - FREE
    *74 busy - FREE
    *72 forward call immediately to GV number - COSTS .20 CENTS

    I hope this helps.
  10. #190  
    I had tried this before the 8th (probably several days before) and it worked.. but i did get 2 charges.. But changed it on the 8th, and (*28) and have had no charges for the VMs going to Google Voice..
  11. #191  
    I wonder why I can't even get the *28(gvnumber) to work on mine.
  12. #192  
    Now if someone can just make a patch that links the Voicemail button on the dialer to ones GV #. And perhaps have an unread counter too... :-) (Another thing that would be cool is some way to forgo "calling in" and have the button launch the appropriate page in gDial :-) Just an idea.
  13. #193  
    Alrighty, I just read this entire thread and first off, let me say thank you to everyone involved. Especially thank you to those persistant and resistant and silly. Every question I had was answered at least twice. With that said, I guess I am venting more than inquiring. With google voice being a "land" based number, it is not economically viable to for me to use GV as my VM and I am completely bummed. Has anyone definitely verified this? I mean logic would have me believe this to be true, but I really want to use GV for VM. Aaaaarrrgghhh!!
    Last edited by pseudus; 11/10/2009 at 11:15 AM. Reason: Type Oh!!!!
  14. #194  
    Quote Originally Posted by pseudus View Post
    Alrighty, I just read this entire thread and first off, let me say thank you to everyone involved. Especially thank you to those persistant and resistant and silly. Every question I had was answered at least twice. With that said, I guess I am venting more than inquiring. With google voice being a "land" based number, it is not economically viable to for me to use GV as my VM and I am completely bummed. Has anyone definitely verified this? I mean logic would have me believe this to be true, but I really want to use GV for VM. Aaaaarrrgghhh!!
    Why does it matter? You are setting the conditional forwarding to any number - who cares if its land or cell, etc.
  15. #195  
    Quote Originally Posted by Ghostyroasty View Post
    I entered it from my phone as well... Guess I'm not special enough at this time :P
    Ok, I figured out what our problem is.

    - Before calling *28.... from your Sprint Phone, you must enable it on the Google Side.
    - Login to Google Voice, click settings > phone and set up call forwarding...
    - It will tell you when to dial *28... and you won't receive the error message any longer.
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  16. #196  
    Quote Originally Posted by pseudus View Post
    Alrighty, I just read this entire thread and first off, let me say thank you to everyone involved. Especially thank you to those persistant and resistant and silly. Every question I had was answered at least twice. With that said, I guess I am venting more than inquiring. With google voice being a "land" based number, it is not economically viable to for me to use GV as my VM and I am completely bummed. Has anyone definitely verified this? I mean logic would have me believe this to be true, but I really want to use GV for VM. Aaaaarrrgghhh!!
    Use gdial. you can read the messages and listen to the vm's
  17. navinag's Avatar
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    #197  
    Will using Gdial to check voicemail use minutes?
  18. dvdmon's Avatar
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    #198  
    Quote Originally Posted by pseudus View Post
    Alrighty, I just read this entire thread and first off, let me say thank you to everyone involved. Especially thank you to those persistant and resistant and silly. Every question I had was answered at least twice. With that said, I guess I am venting more than inquiring. With google voice being a "land" based number, it is not economically viable to for me to use GV as my VM and I am completely bummed. Has anyone definitely verified this? I mean logic would have me believe this to be true, but I really want to use GV for VM. Aaaaarrrgghhh!!
    I don't think you understand fully how this works. Maybe there's been incorrect stuff posted here, I haven't gone through the whole thread, but here's how it works, as far as I know.

    If you set up conditional forwarding as described here as well as the article on PreCentral, calls that were going to your cell voicemail are instead forwarded to Google Voice's. This now does not cost ANYTHING. You can retrieve your messages via the web - they are transcribed as well as recorded, although that transcription is far from perfect (or even useful according to some). Currently Gdial Pro let's you listen to your messages via audio streaming through your phone's internet connection. Thus there is no need to call a number as you would normally in calling your voicemail number, which, by the way, still counts towards your monthly minutes if I'm not mistaken.

    So in essence this lets you replace your Sprint voicemail and you can even save your minutes because if you need to retrieve your messages with your cell phone you can stream them via the internet connection, which you can't do with regular voicemail.

    The only thing where charges happen is if you actually call your GV number to retrieve messages, but this shouldn't be necessary unless you're someplace where you can't get an internet connection either on your phone or a computer. The other place where charges might happen is if you are using your GV account to make outgoing calls, but this would happen ANYWAY. The only possible downside I see is when dealing with receiving calls. Specifically Sprint doesn't charge for received calls from other Sprint customers, and now doesn't charge for calls received from ANY mobile carrier (except maybe international ones?). However, if you were to give your your GV number as your one and only number which then forwards to your cell, landline, etc., then Sprint might not realize that it's getting a call from a Sprint customer, but rather your GV number which is forwarding it. I don't know if this is true for a fact because GV lets you set whether when you receive that forwarded call it shows up on your caller ID with either the GV number or the original caller's number. So it might be able to "fool" Sprint into believing it's coming from the orginal caller. I just don't know the technicalities of how this works and whether you will still not get charged for such calls...

    For now, though, it's a huge leap just to be able to use it for voice mail instead of the antiquated system that most cell and landline providers still offer...
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  19. #199  
    Quote Originally Posted by pyrognome View Post
    Use gdial. you can read the messages and listen to the vm's
    I have gDial Pro, and I can't listen to the voicemails using its web portal. Are you referring to calling in? If so, doesn't that add to your minutes?I'm not overly worried about that - I never come even close to my minutes.

    Now if someone can just make a patch that links the Voicemail button on the dialer to ones GV #. And perhaps have an unread counter too... :-) (Another thing that would be cool is some way to forgo "calling in" and have the button launch the appropriate page in gDial :-) Just an idea.
    That would indeed be great - in the meantime, I set my GV number to the "0" speeddial, and use that.
    Last edited by Bujin; 11/10/2009 at 12:08 PM.
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  20. #200  
    Quote Originally Posted by MLJones8 View Post
    Ok, I figured out what our problem is.

    - Before calling *28.... from your Sprint Phone, you must enable it on the Google Side.
    - Login to Google Voice, click settings > phone and set up call forwarding...
    - It will tell you when to dial *28... and you won't receive the error message any longer.



    I've done the same thing, and I still get the error. that is how I originally did it... Even tried going into the advanced options and setting it that way.
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