Keyboard Not Working!

kingjain · 10:42 PM

My phone froze, and I had to do a reset via power hold/toggle ringer switch. After it reset my keyboard won't work!!

This is the first time my phone has froze up like this. It has froze before, but I was able to recover without a reset all the time.

So far i've tried all 3 kinds of resets (regular power, ringer toggle, and sym/orange/r combination). Ive also tried doing the device info interactive tests.

Any other suggestions? Do you think its even worth doing a factory reset, or should I just call sprint (it's under warranty)?

thanks

EDIT- i just took the battery out and put it back...still nothing

cnote1287 · 10/26/2009, 05:28 PM

did you drop it or anything

kingjain · 10:42 PM

Quote:

Originally Posted by cnote1287

did you drop it or anything

no i did not drop it. i was simply using it like normal, then it froze up. I had to reset, and the keyboard does not work now. very frustrating.

EDIT- guess that means im going to a sprint store tomorrow

2sslow · 10/26/2009, 10:23 PM

Sounds like youve been tweaking a little too much w/o understanding how this stuff affects other things.

Try the WebOsDoctor before you take a tweaked Pre into the Sprint Store.

kingjain · 10:41 PM

Quote:

Originally Posted by 2sslow

Sounds like youve been tweaking a little too much w/o understanding how this stuff affects other things.

Try the WebOsDoctor before you take a tweaked Pre into the Sprint Store.

i have done 0 tweaks lol. homebrew apps, yes. tweaking, not at all.

in fact, i don't even have a virtual keyboard

so right now my phone is nearly useless for me.

2sslow · 10/26/2009, 11:31 PM

Quote:

Originally Posted by kingjain

i have done 0 tweaks lol. homebrew apps, yes. tweaking, not at all.

in fact, i don't even have a virtual keyboard

so right now my phone is nearly useless for me.

Didnt mean to sound accusitory(sp?) If there are no tweaks or patches on your pre then I definitely recommend you return it to the Sprint store.

vincey2kr1 · 10/28/2009, 10:05 PM

pull out the battery it was the only way to get mine working again.

ilyrew · 10/28/2009, 10:26 PM

The same thing happened to mine on Sunday. First, "o" got stuck and just kept hitting the same letter over and over. I did a battery pull and once it restarted, my keyboard didn't work at all. I finally had to another battery pull and it worked. I was not happy at that time. Fortunately, I had my work phone with me.

rlanza1054 · 10/28/2009, 11:07 PM

You might just have a key stuck. Rubber your fingers across all the keys and try and press hard so you can un-jam a key if it is indeed stuck.

I voted NO, but when I think about it I think I did have a keyboard problem and by rubbing the keyboard, I managed to get the stuck key unstuck.

Rob

laithal · 10/28/2009, 11:18 PM

I haven't had keyboard issues like you're describing, but I have had personal issues with the keyboard...

gage006 · 10/28/2009, 11:21 PM

Battery pull. It's happened to me a couple times.

aktruong · 11/03/2009, 08:31 AM

I just started to have this problem early this morning...my entire keyboard does not work. I want to try to pull the battery just has people have suggested, BUT my power button is broken. Is there any other way to turn the phone on if I pull the battery? If I plug in the powercord, would it boot my phone?

Any advice would be helpful.

kingjain · 01/06/2010, 03:42 PM

Quote:

Originally Posted by aktruong

I just started to have this problem early this morning...my entire keyboard does not work. I want to try to pull the battery just has people have suggested, BUT my power button is broken. Is there any other way to turn the phone on if I pull the battery? If I plug in the powercord, would it boot my phone?

Any advice would be helpful.

You must take out the battery and leave it out for a few minutes. I did it for 30 secs and it still didnt work, but then i tried 30 mins (probably a little overboard) and the keyboard worked again.

that being said, when i plug the charger in, it powers on the phone automatically.

sorry for the super late response...havent been on in a while.

tjc501 · 01/15/2010, 11:48 PM

Just had the same thing happen to me twice in the past hour. Very strange! I didn't drop my phone nor patch it. Battery pull fixed it both times. If it happens again, I'm gonna try the doctor.

Daisys Mom · 01/21/2011, 08:04 PM

My problems just started this evening. I'm typing and it'll repeat a letter like 10 times - or more. You hit the backspace and it wipes out everything. Did a luna restart with no effect. Battery pull?

Cantaffordit · 01/21/2011, 08:26 PM

Quote:

Originally Posted by kingjain

You must take out the battery and leave it out for a few minutes. I did it for 30 secs and it still didnt work, but then i tried 30 mins (probably a little overboard) and the keyboard worked again.

that being said, when i plug the charger in, it powers on the phone automatically.

sorry for the super late response...havent been on in a while.

super-late? that was a year ago!

Mikey47 · 01/21/2011, 09:19 PM

Geez, what is with all of the "Lazarus" threads lately??

verwon · 01/21/2011, 09:25 PM

Quote:

Originally Posted by Mikey47

Geez, what is with all of the "Lazarus" threads lately??

Boredom, most likely.

And yes, DaisysMom, it's worth a try, before a doctor or anything else.

Sent from my eVo

Daisys Mom · 01/21/2011, 09:29 PM

Quote:

Originally Posted by verwon

Boredom, most likely.

And yes, DaisysMom, it's worth a try, before a doctor or anything else.

Sent from my eVo

Did the battery pull for about 20-30 seconds. That seems to have done the trick. Thanks.

verwon · 01/21/2011, 09:45 PM

Quote:

Originally Posted by Daisys Mom

Did the battery pull for about 20-30 seconds. That seems to have done the trick. Thanks.

Hope it keeps working for you.

Sent from my eVo

View Poll Results: Have you had keyboard issues?
Yes	4	16.00%
No	21	84.00%
Voters: 25. You may not vote on this poll

10/26/2009, 04:25 PM	#1 (permalink)
kingjain Member Join Date: Jul 2009 Posts: 87 Likes Received: 0 Thanks: 31 Thanked 35 Times in 26 Posts	Keyboard Not Working! My phone froze, and I had to do a reset via power hold/toggle ringer switch. After it reset my keyboard won't work!! This is the first time my phone has froze up like this. It has froze before, but I was able to recover without a reset all the time. So far i've tried all 3 kinds of resets (regular power, ringer toggle, and sym/orange/r combination). Ive also tried doing the device info interactive tests. Any other suggestions? Do you think its even worth doing a factory reset, or should I just call sprint (it's under warranty)? thanks EDIT- i just took the battery out and put it back...still nothing __________________ kingjain - *Need Custom Ringtones?* Last edited by kingjain; 10/26/2009 at 10:42 PM.
	Liked by

10/26/2009, 05:28 PM	#2 (permalink)
cnote1287 Member Join Date: Jun 2009 Location: Elmhurst, IL Posts: 741 Likes Received: 4 Thanks: 255 Thanked 78 Times in 60 Posts	did you drop it or anything
	Liked by

10/26/2009, 10:23 PM	#4 (permalink)
2sslow Member Join Date: Jun 2009 Location: Somewhere n da 404 Posts: 2,237 Likes Received: 0 Thanks: 247 Thanked 1,039 Times in 551 Posts	Sounds like youve been tweaking a little too much w/o understanding how this stuff affects other things. Try the WebOsDoctor before you take a tweaked Pre into the Sprint Store. __________________ Please hit the thanks button if I helped you If you've enjoyed my patches please feel free to donate towards further development. Follow the link below.
	Liked by

10/28/2009, 10:05 PM	#7 (permalink)
vincey2kr1 Member Join Date: Nov 2007 Posts: 18 Likes Received: 0 Thanks: 1 Thanked 1 Time in 1 Post	pull out the battery it was the only way to get mine working again.
	Liked by

10/28/2009, 10:26 PM	#8 (permalink)
ilyrew Member Join Date: Jul 2009 Posts: 4 Likes Received: 0 Thanks: 0 Thanked 0 Times in 0 Posts	same issue The same thing happened to mine on Sunday. First, "o" got stuck and just kept hitting the same letter over and over. I did a battery pull and once it restarted, my keyboard didn't work at all. I finally had to another battery pull and it worked. I was not happy at that time. Fortunately, I had my work phone with me.
	Liked by

10/28/2009, 11:07 PM	#9 (permalink)
rlanza1054 Member Join Date: Jan 2005 Location: Astoria Queens, NYC Posts: 1,823 Likes Received: 1 Thanks: 201 Thanked 154 Times in 118 Posts	You might just have a key stuck. Rubber your fingers across all the keys and try and press hard so you can un-jam a key if it is indeed stuck. I voted NO, but when I think about it I think I did have a keyboard problem and by rubbing the keyboard, I managed to get the stuck key unstuck. Rob __________________ Robert L Astoria Queens, N.Y.C - Palm Pre (Sprint) - formally Palm Treo 650 Version 1.4.1.1 Sprint Configuration 2.3 Model: P100EWW Hardware Version: A Firmware: CC1.4(510)
	Liked by

10/28/2009, 11:18 PM	#10 (permalink)
laithal Member Join Date: Oct 2009 Posts: 10 Likes Received: 0 Thanks: 0 Thanked 0 Times in 0 Posts	I haven't had keyboard issues like you're describing, but I have had personal issues with the keyboard...
	Liked by

10/28/2009, 11:21 PM	#11 (permalink)
gage006 Member Join Date: Jul 2009 Posts: 547 Likes Received: 0 Thanks: 50 Thanked 53 Times in 41 Posts	Battery pull. It's happened to me a couple times. __________________ Twitter
	Liked by

11/03/2009, 08:31 AM	#12 (permalink)
aktruong Member Join Date: Oct 2009 Posts: 21 Likes Received: 0 Thanks: 0 Thanked 2 Times in 2 Posts	I just started to have this problem early this morning...my entire keyboard does not work. I want to try to pull the battery just has people have suggested, BUT my power button is broken. Is there any other way to turn the phone on if I pull the battery? If I plug in the powercord, would it boot my phone? Any advice would be helpful.
	Liked by

01/15/2010, 11:48 PM	#14 (permalink)
tjc501 Member Join Date: Oct 2009 Location: Pennsylvania Posts: 73 Likes Received: 0 Thanks: 6 Thanked 5 Times in 5 Posts	Just had the same thing happen to me twice in the past hour. Very strange! I didn't drop my phone nor patch it. Battery pull fixed it both times. If it happens again, I'm gonna try the doctor.
	Liked by

01/21/2011, 08:04 PM	#15 (permalink)
Daisys Mom Member Join Date: May 2010 Location: San Antonio Posts: 229 Likes Received: 0 Thanks: 199 Thanked 44 Times in 32 Posts	My problems just started this evening. I'm typing and it'll repeat a letter like 10 times - or more. You hit the backspace and it wipes out everything. Did a luna restart with no effect. Battery pull? __________________ I'm not offended by all the dumb blonde jokes because I know I'm not dumb... and I also know that I'm not blonde. Dolly Parton
	Liked by

01/21/2011, 09:19 PM	#17 (permalink)
Mikey47 Member Join Date: Jun 2009 Location: Western WI Posts: 1,606 Likes Received: 76 Thanks: 108 Thanked 271 Times in 182 Posts	Geez, what is with all of the "Lazarus" threads lately??
	Liked by Thanked By: Cantaffordit

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