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  1.    #1  
    i was going to take my pre to the sprint store to have them look at it but should i restore the phone back to factory settings.
  2. #2  
    Here is a thread with links to similar topics that might help:
    http://discussion.treocentral.com/pa...sound-fix.html

    or:
    http://discussion.treocentral.com/pa...-no-sound.html

    All I did was put the word Sound in the search engine - got lots of hits.
    Just call me Berd.

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