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  1.    #1  
    Good morning,

    I'm trying not to panic, but my Pre won't turn on at all after I selected "Update Now" for the System 1.2.1 Update about 35 minutes ago. The unit was plugged in / charging when the update was going on. About 15 minutes after I started updating I looked over and noticed that the screen was completely blank/dark. I tried turning it on - nothing. I tried doing the hard reset suggested online (power + ringer switch on-off 3 times) - nothing. Neither Sprint nor Palm CS have opened for the day, and I need to leave town in the next hour for the long weekend. Thanks in advance for any advice.
  2. #2  
    Same happened to me.. and I had to pull the battery and put it back in for it to turn on.
  3.    #3  
    Thanks, that did it!

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