Palm Pre Touchscreen not working at all

[igobytony]

anyone know of a fix for this? i'm having the issue where my touchscreen won't work unless the USB is plugged in.

at first it would go back to normal after a restart, but since this morning it has to be plugged in. not charging, just plugged in. :/

pushing on the usb port helps, as was mentioned in a previous post, but is there anything else known?

thanks. i'd really like to get this sorted.

[GuyFromNam]

Originally Posted by igobytony

anyone know of a fix for this? i'm having the issue where my touchscreen won't work unless the USB is plugged in.

at first it would go back to normal after a restart, but since this morning it has to be plugged in. not charging, just plugged in. :/

pushing on the usb port helps, as was mentioned in a previous post, but is there anything else known?

thanks. i'd really like to get this sorted.

Try this:
http://forums.precentral.net/palm-pr...xed-maybe.html

[msnoble77]

After<messing> with this dang phone for nearly 3 hours!!!! Wow, thank you!

Originally Posted by go2car

... just happened to me tonite, and being my 3rd pre already - was/is in utter disbelief.

i tried:
- battery removal
- restarts (button/volume switch)
- attempting typing my way out of it...

what worked:
"gently" bending the screen towards me while holding the keypad. ("as if" you wanted to snap it in half out of frustration.)

(perhaps there's a dirty connection underneath the screen - or it got/is misaligned from actually using it. maybe i'll try some compressed air for kicks)

conclusion:
...i'm really spending too much time trying to 'fix' this phone, then 'use' it.

[Melaza]

My touch screen just stop working too going to sprint store today hopefully I can get a replacement

[Melaza]

got a replacement the in an hour... Can't beat that lol .. Good again hopefully until the next HPalm phone

[capt4chris]

Is it possible the issue with the screen becoming unresponsive is due to homebrew use or kernel tweaking (like with the voltage or overclocking)?

[ka1]

No, I had one get this even before I put it into dev mode.

It seems related to either the connection becoming loose (and somehow fiddling with the usb jack jiggles things into place), or the circuits/logic act differently. My concern for you is that once this happens, it seems to happen more and more frequently...

[capt4chris]

Ok, thanks. It's the oddest thing! I hope it doesn't get worse. I'm trying to hold out until the announcement tomorrow to see if, and when, there will be a replacement device on Sprint!

[LennyV]

Thanks so much for this fix guys!! My pre fell while attached to the usb cord and the screen stopped working! After realizing I could not get to the sprint store for 4 days I knew precentral would have a fix!

[dwdesign]

Bending worked for me too. I was worried I might have to get a new phone to use for a week prior to receiving the 4S, but this tricked helped. Thanks!

Originally Posted by go2car

... just happened to me tonite, and being my 3rd pre already - was/is in utter disbelief.

i tried:
- battery removal
- restarts (button/volume switch)
- attempting typing my way out of it...

what worked:
"gently" bending the screen towards me while holding the keypad. ("as if" you wanted to snap it in half out of frustration.)

(perhaps there's a dirty connection underneath the screen - or it got/is misaligned from actually using it. maybe i'll try some compressed air for kicks)

conclusion:
...i'm really spending too much time trying to 'fix' this phone, then 'use' it.