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  1. STNC
    STNC's Avatar
    #1  
    Ok,

    I've tried to erase my pre several times,

    It will gray the screen, and say its erasing in the notification window, but then the notification disappears, and the screen still stays gray...and I've tried it probably 5 times now...even after resets...

    What the heck am I going to do besides throw it in the trash?
  2. #2  
    Been there, done that. Instead of that, just run WebOS Doctor.

    Palm - webOS Doctor for Palm Pre for Sprint
    If I help you out, why not "Thank" me? Or you can visit my site at http://outklaw.com
  3. STNC
    STNC's Avatar
    #3  
    That's what I'm doing, I'm assuming I'll just have to update to 1.2.1 again after?
  4. #4  
    Quote Originally Posted by STNC View Post
    That's what I'm doing, I'm assuming I'll just have to update to 1.2.1 again after?
    Which is it? Are you performing a device erase or using WebOS Doctor?
  5. #5  
    That's what I'm wondering too. WebOS doctor isn't the same thing as the full erase program on the phone itself.
    If I help you out, why not "Thank" me? Or you can visit my site at http://outklaw.com
  6. #6  
    If you have "rooted" your Pre you need to doctor it. Full erase won't work.
    Sprint Palm Pre - WebOS 2.1 > Sprint HTC Arrive
  7. STNC
    STNC's Avatar
    #7  
    Well I tried the full erase and partial erase from the device info menu, it didn't work, so i just used the web os doctor from palm.com, updated to 1.2.1, and now I'm all good
  8. #8  
    I have the same problem but i have 1.2.1...any suggestions?
  9. #9  
    Quote Originally Posted by TIWizard View Post
    If you have "rooted" your Pre you need to doctor it. Full erase won't work.
    Quote Originally Posted by joshie View Post
    I have the same problem but i have 1.2.1...any suggestions?
    .
    Sprint Palm Pre - WebOS 2.1 > Sprint HTC Arrive
  10. STNC
    STNC's Avatar
    #10  
    Quote Originally Posted by joshie View Post
    I have the same problem but i have 1.2.1...any suggestions?
    just use webos doctor from palm.com, and then just update your pre back to 1.2.1 after the doctor does its trick

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