Results 1 to 7 of 7
  1. cdfox's Avatar
    Posts
    5 Posts
    Global Posts
    10 Global Posts
       #1  
    I just bought a Pre about three or four days ago. It's been working beautifully until this evening. All of the sudden the touch screen won't work unless the phone is plugged into the charger! What the heck!?
    I guess I'll just take the phone in tomorrow to Sprint...maybe I'll get a different phone altogether. We'll see...
    Anyone else heard of this kind of problem?
  2. supaumar's Avatar
    Posts
    28 Posts
    Global Posts
    34 Global Posts
    #2  
    Well, my problem wasnt exactly the same (nothing was responding) but pulling out the battery fixed it right up.
  3. cdfox's Avatar
    Posts
    5 Posts
    Global Posts
    10 Global Posts
       #3  
    Nah, I took out the battery and rebooted the phone. Problem persists.
  4. #4  
    Are you sure it is unlocked when you try it? Does it work if you open the keyboard? The phone is unlocked by default when you plug it in.
    If I help you out, why not "Thank" me? Or you can visit my site at http://outklaw.com
  5. cdfox's Avatar
    Posts
    5 Posts
    Global Posts
    10 Global Posts
       #5  
    The phone is unlocked. The keyboard works fine, but the touch screen doesn't work unless it's plugged into the wall. Bizarre!
  6. #6  
    Wierd. Have you tried to run the tests by going to:

    Device Info > More Info > Preferences > Quick Tests? It supposedly checks your phone hardware.
    If I help you out, why not "Thank" me? Or you can visit my site at http://outklaw.com
  7. cdfox's Avatar
    Posts
    5 Posts
    Global Posts
    10 Global Posts
       #7  
    I took it up to Sprint today. They were baffled. They swapped it out for another one. Let's hope I don't have any problems with this one!

Posting Permissions