Quick Poll: Has your power button failed?

Xyg · 09/28/2009, 12:42 AM

Today I went into the Sprint store I purchased my Pre from on launch day to have them order a replacement, as the power button on my particular launch day device had given out. This is only a few weeks after needing to get my significant others Pre of the same vintage replaced for the same issue.

Talking with the Sprint rep, I was told that his device had the same issue and needed to be replaced. There was also another guy in the store exchanging his Pre for the same reason.

So, with all of that in mind, and the increasing number of threads being created by folks having this same issue, I have to ask:

Have you experienced this issue?

kdbenoit · 09/28/2009, 01:05 AM

Had my Pre for 3 weeks now. No problems yet...

Palmac06 · 09/28/2009, 01:18 AM

not me, but my bro's pre power button gotten stuck... so weird... only had it for 3 months n that happen :\ hmmm

kbritt31 · 09/28/2009, 01:24 AM

if I even haven't had a power button failure..then u KNOW its not legit

tech1greek · 09/28/2009, 01:44 AM

Yes I had the power button issue, they replaced it, but the refurb model that they gave me has screen bleeding on the bottom left...turns yellow when really hot. :/

Pardoe · 09/28/2009, 02:08 AM

I dropped my pre and it damaged the power button causing it to not work unless you press on it really hard
so I got fed up with it and took off the button cover and the button is sort of like a sticker I moved it around and moved the sticker and it works now
but not as good as it did in the first place

pieler8 · 09/28/2009, 06:00 AM

I have the same Pre as lauch day, last week the power button started sticking and it doesn't click anymore. Still works fine. I've been dealing with it like that since then.

zna03 · 09/28/2009, 07:05 AM

I dropped mine right on the power button and mashed it in within 2 weeks of owning it from launch day. Still have it, and still use the power button all the time. Sometimes it's a little difficult but I don't use a case so it's not difficult to press it in all the way.

I tried to get it exchanged but I figure everything else is flawless so i'm going to just keep it how it is.

themirthfulswami · 09/28/2009, 07:30 AM

My power button is "soft" and only has a distinct click if I press it down while gently pushing it toward the back of the phone. Seems to work ok though.

Xyg · 09/28/2009, 12:28 PM

It's starting to look as if this isn't as wide spread as I hypothesized.

bhack · 09/28/2009, 01:13 PM

You don't think 25% is widespread?

Plus, I had to answer NO because I haven't returned my Pre - as my power button still works. However, the power button really really feels like it will fail given more time. It's a loose, wobbly, crappy design.

Horpto_G · 09/28/2009, 02:10 PM

Yeppers.

Xyg · 09/28/2009, 06:41 PM

We

wmp.dll · 09/29/2009, 12:40 AM

My power button stops working every once and a while. But I haven't exchanged it.

LupeValenz · 09/29/2009, 01:10 AM

Nope, then again I hardly use that, always slide open to turn on, and let it power down itself since auto off doesn't last that long.

nkadambi · 11/24/2009, 08:05 AM

The power button was unresponsive intermittently during the first two months of usage. Yesterday, it stopped working completely. To power on the phone, I am now forced to slide it open or use the "silencer" switch to toggle back and forth. I have to however wait 30 seconds for the phone to turn off when I am not using it. Earlier I would use the power button to do that. I'll try exchanging it. I do have insurance on it.

Grubish · 12/03/2009, 08:04 AM

I am now having a the power button issue. Luckily, I work on blackberry and have been able to do a temporary fix by adding a small piece of a Blackberry screen connection "silicone" strip to the top of the connection. This takes away the tactile click when pressing but it works now. I will try to exchange it today. Wish me luck.

Syphon · 12/03/2009, 08:14 AM

I also have the power button issues. I doesn't depress anymore. I kind fixed it by removing the button (it's easily removable) & placing a small piece of folded paper under it. It caused the button to raise & allow it to depress once again.

imex99 · 12/03/2009, 10:25 AM

Mine doesn't depress either. I'm still on my launch PRE and don't want to return it though....

It's annoying but if I press really hard on the button area the phone will turn on/off. I'm waiting for 1 more problem, then will get replacement.

Huff · 12/03/2009, 12:08 PM

Mine has failed to respond but its not the power switch thats the problem. Momentarily removing the battery or holding the power switch down while pressing the up volume button for several seconds gets the phone to respond again. Doesn't happen often but has a few times.

View Poll Results: Have you needed to exchange your Pre due to a failed or defective power button?
Yep	19	24.05%
Nope	60	75.95%
Voters: 79. You may not vote on this poll

09/28/2009, 12:42 AM	#1 (permalink)
Xyg Member Join Date: May 2009 Posts: 1,112 Likes Received: 0 Thanks: 16 Thanked 213 Times in 129 Posts	Quick Poll: Has your power button failed? Today I went into the Sprint store I purchased my Pre from on launch day to have them order a replacement, as the power button on my particular launch day device had given out. This is only a few weeks after needing to get my significant others Pre of the same vintage replaced for the same issue. Talking with the Sprint rep, I was told that his device had the same issue and needed to be replaced. There was also another guy in the store exchanging his Pre for the same reason. So, with all of that in mind, and the increasing number of threads being created by folks having this same issue, I have to ask: Have you experienced this issue?
	Liked by Thanked By: Horpto_G

09/28/2009, 01:05 AM	#2 (permalink)
kdbenoit Member Join Date: Mar 2008 Location: Sterling, Connecticut Posts: 124 Likes Received: 0 Thanks: 0 Thanked 2 Times in 1 Post	Had my Pre for 3 weeks now. No problems yet... __________________ *Palm Pilot Pro...Palm III...Treo 650...Treo 700p...Treo 800w...Palm Pre*
	Liked by

09/28/2009, 01:18 AM	#3 (permalink)
Palmac06 Member Join Date: Aug 2009 Location: SF Bay Posts: 226 Likes Received: 0 Thanks: 27 Thanked 8 Times in 8 Posts	not me, but my bro's pre power button gotten stuck... so weird... only had it for 3 months n that happen :\ hmmm
	Liked by

09/28/2009, 01:24 AM	#4 (permalink)
kbritt31 Member Join Date: Jun 2009 Location: Portland, OR Posts: 494 Likes Received: 0 Thanks: 67 Thanked 61 Times in 41 Posts	if I even haven't had a power button failure..then u KNOW its not legit
	Liked by

09/28/2009, 01:44 AM	#5 (permalink)
tech1greek Member Join Date: Jul 2009 Location: Seattle Posts: 13 Likes Received: 0 Thanks: 0 Thanked 4 Times in 2 Posts	Yes I had the power button issue, they replaced it, but the refurb model that they gave me has screen bleeding on the bottom left...turns yellow when really hot. :/
	Liked by

09/28/2009, 02:08 AM	#6 (permalink)
Pardoe Member Join Date: Jun 2009 Location: San Pedro, California Posts: 203 Likes Received: 0 Thanks: 21 Thanked 28 Times in 22 Posts	I dropped my pre and it damaged the power button causing it to not work unless you press on it really hard so I got fed up with it and took off the button cover and the button is sort of like a sticker I moved it around and moved the sticker and it works now but not as good as it did in the first place __________________ Once you are in Hell, Only the Devil can help you Click To See My Themes If you have any theme requests email me at Pardoe@live.com
	Liked by

09/28/2009, 06:00 AM	#7 (permalink)
pieler8 Member Join Date: Jun 2009 Location: Philly 'burbs Posts: 81 Likes Received: 0 Thanks: 19 Thanked 6 Times in 5 Posts	I have the same Pre as lauch day, last week the power button started sticking and it doesn't click anymore. Still works fine. I've been dealing with it like that since then.
	Liked by

09/28/2009, 07:05 AM	#8 (permalink)
zna03 Member Join Date: Jun 2009 Posts: 294 Likes Received: 0 Thanks: 94 Thanked 29 Times in 21 Posts	I dropped mine right on the power button and mashed it in within 2 weeks of owning it from launch day. Still have it, and still use the power button all the time. Sometimes it's a little difficult but I don't use a case so it's not difficult to press it in all the way. I tried to get it exchanged but I figure everything else is flawless so i'm going to just keep it how it is.
	Liked by

09/28/2009, 07:30 AM	#9 (permalink)
themirthfulswami Member Join Date: Jun 2009 Posts: 292 Likes Received: 0 Thanks: 31 Thanked 41 Times in 19 Posts	My power button is "soft" and only has a distinct click if I press it down while gently pushing it toward the back of the phone. Seems to work ok though.
	Liked by

09/28/2009, 12:28 PM	#10 (permalink)
Xyg Member Join Date: May 2009 Posts: 1,112 Likes Received: 0 Thanks: 16 Thanked 213 Times in 129 Posts	It's starting to look as if this isn't as wide spread as I hypothesized.
	Liked by

09/28/2009, 01:13 PM	#11 (permalink)
bhack Member Join Date: Aug 2009 Posts: 140 Likes Received: 0 Thanks: 7 Thanked 23 Times in 17 Posts	You don't think 25% is widespread? Plus, I had to answer NO because I haven't returned my Pre - as my power button still works. However, the power button really really feels like it will fail given more time. It's a loose, wobbly, crappy design.
	Liked by

09/28/2009, 02:10 PM	#12 (permalink)
Horpto_G Member Join Date: Jun 2009 Posts: 3 Likes Received: 0 Thanks: 11 Thanked 0 Times in 0 Posts	Yeppers.
	Liked by

09/28/2009, 06:41 PM	#13 (permalink)
Xyg Member Join Date: May 2009 Posts: 1,112 Likes Received: 0 Thanks: 16 Thanked 213 Times in 129 Posts	We
	Liked by

09/29/2009, 12:40 AM	#14 (permalink)
wmp.dll Member Join Date: May 2009 Posts: 28 Likes Received: 0 Thanks: 1 Thanked 0 Times in 0 Posts	My power button stops working every once and a while. But I haven't exchanged it.
	Liked by

09/29/2009, 01:10 AM	#15 (permalink)
LupeValenz Member Join Date: Mar 2005 Posts: 1,581 Likes Received: 17 Thanks: 27 Thanked 102 Times in 56 Posts	Nope, then again I hardly use that, always slide open to turn on, and let it power down itself since auto off doesn't last that long. __________________
	Liked by

11/24/2009, 08:05 AM	#16 (permalink)
nkadambi Member Join Date: Nov 2009 Posts: 1 Likes Received: 0 Thanks: 0 Thanked 0 Times in 0 Posts	My power button failed The power button was unresponsive intermittently during the first two months of usage. Yesterday, it stopped working completely. To power on the phone, I am now forced to slide it open or use the "silencer" switch to toggle back and forth. I have to however wait 30 seconds for the phone to turn off when I am not using it. Earlier I would use the power button to do that. I'll try exchanging it. I do have insurance on it.
	Liked by

12/03/2009, 08:04 AM	#17 (permalink)
Grubish Member Join Date: Jun 2009 Location: Columbus, Ohio Posts: 46 Likes Received: 0 Thanks: 8 Thanked 2 Times in 1 Post	I am now having a the power button issue. Luckily, I work on blackberry and have been able to do a temporary fix by adding a small piece of a Blackberry screen connection "silicone" strip to the top of the connection. This takes away the tactile click when pressing but it works now. I will try to exchange it today. Wish me luck.
	Liked by

12/03/2009, 08:14 AM	#18 (permalink)
Syphon Member Join Date: Nov 2006 Posts: 1,010 Likes Received: 1 Thanks: 167 Thanked 189 Times in 80 Posts	I also have the power button issues. I doesn't depress anymore. I kind fixed it by removing the button (it's easily removable) & placing a small piece of folded paper under it. It caused the button to raise & allow it to depress once again. __________________ Follow Me On
	Liked by

12/03/2009, 10:25 AM	#19 (permalink)
imex99 Member Join Date: May 2009 Posts: 637 Likes Received: 0 Thanks: 97 Thanked 63 Times in 52 Posts	Mine doesn't depress either. I'm still on my launch PRE and don't want to return it though.... It's annoying but if I press really hard on the button area the phone will turn on/off. I'm waiting for 1 more problem, then will get replacement.
	Liked by

12/03/2009, 12:08 PM	#20 (permalink)
Huff Member Join Date: Sep 2009 Posts: 116 Likes Received: 1 Thanks: 0 Thanked 10 Times in 10 Posts	Mine has failed to respond but its not the power switch thats the problem. Momentarily removing the battery or holding the power switch down while pressing the up volume button for several seconds gets the phone to respond again. Doesn't happen often but has a few times.
	Liked by

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