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  1.    #1  
    I need to return my old Pre. The screen cracked rendering EVERYTHING useless. However...I do not want to pass along all my information when I return the phone. Ie: emails, contracts, pics, etc.

    How on earth can I possibly Hard Reset the phone and wipe it clean if I cannot use touch screen??? Thanks.
  2. #2  
    hammer?
  3. stubbs's Avatar
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    #3  
    Ever heard of WebOS Doctor? Search!
  4. MaxLOL's Avatar
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    #4  
    you can remotely wipe your data from your phone from your palm profile online
  5. #5  
    Quote Originally Posted by MaxLOL View Post
    you can remotely wipe your data from your phone from your palm profile online
    Yup, just log onto your Palm profile and select the option to remotely wipe you Pre:

    https://ps.palmws.com/palmcsext/cons...oginPage.iface
    _________________
    aka Gfunkmagic

    Current device: Palm Pre
    Device graveyard: Palm Vx, Cassiopeia E100, LG Phenom HPC, Palm M515, Treo 300, Treo 600, Treo 650, Treo 700p, Axim X50v, Treo 800w



    Please don't PM me about my avatar. For more info go here.

    Restore your Pre to factory settings using webos doctor and follow these instructions
  6. #6  
    same thing happened to me, and i was able to wipe my phone throught webosdoc and confirmed through my palm profile that it worked (wiping via the palm website was instant, stating that my phone had been wiped).

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