debris [tobacco?] inside my camera lens

fourply · 09/20/2009, 09:54 AM

yep, i smoke camel non-filters and there are two or three small pieces of tobacco caught inside the glass of my pre's lens. shockingly, my pictures look like crap now. anyone have any ideas about how i can remedy this?

madolen · 09/20/2009, 10:03 AM

stop smoking.. JK I had to say it

Did you try using a can of compressed air to blow out the lens?

Syphon · 09/20/2009, 10:25 AM

How did they get inside?? You sure it isn't on the outside, just stuck to the glass?
I would try using compressed air or dab a q-tip with a little rubbing alcohol on it (if it is on the outside of the glass. the alcohol would help loosen/break it up).

RanGT · 09/20/2009, 10:34 AM

Just be REALLY careful....i saw on another forum that some people had a horror story with compressed air and the speaker & mic

maryinredding · 09/20/2009, 11:09 AM

How about a camera lens brush? Or even a soft toothbrush???

donm527 · 09/20/2009, 11:17 AM

Quote:

Originally Posted by fourply

yep, i smoke camel non-filters and there are two or three small pieces of tobacco caught inside the glass of my pre's lens. shockingly, my pictures look like crap now. anyone have any ideas about how i can remedy this?

I don't think compressed air will help at this point.

pieces of tobacco?... curious... do you keep your cigs in the same pocket as your phone? cause it sounds like the phone has gaps or crevices where if you have little bits in your pocket... this time it is tobacco pieces by chance but can be lint or other bits or crumbs that can work it's way in.

You think gaps would be a build issue that let this happen and Sprint will swap it? If so I would think of another way of carrying your phone for now on.

donm527 · 09/20/2009, 11:21 AM

Quote:

Originally Posted by Syphon

How did they get inside?? You sure it isn't on the outside, just stuck to the glass?
I would try using compressed air or dab a q-tip with a little rubbing alcohol on it (if it is on the outside of the glass. the alcohol would help loosen/break it up).

ugh, i would think alcohol or any liquid would help it get mushy and then stain the lens with tobacco color... if you were lucky to get the piece out, you would have tobacco stained photos going forward.

treotraveler · 09/20/2009, 11:22 AM

Light up the Pre and smoke it?

johnny3 · 09/20/2009, 01:39 PM

Quote:

Originally Posted by fourply

yep, i smoke camel non-filters and there are two or three small pieces of tobacco caught inside the glass of my pre's lens. shockingly, my pictures look like crap now. anyone have any ideas about how i can remedy this?

Exactly the same thing happens to me, well almost, camel lights. No idea how to get it out.

ohkuipo · 09/20/2009, 09:52 PM

Wow, that's impressive!

drizek · 09/20/2009, 09:55 PM

Maybe we should put up a post on Tips and Tricks warming people not to smoke around their Pres?

Finally Pre · 09/20/2009, 10:01 PM

Your Pre can't be anymore then 4 mos old. It is not legal for it to smoke.

Rhody · 09/20/2009, 11:17 PM

It's true... you can make a bong out of almost anything...

kamakazikev24 · 09/21/2009, 03:03 AM

Best thing to do is put it in your washing machine. As long as you select a delicate program like say for wool it should be fine. Oh and dont forget to use a good quality fabric softner!

fourply · 09/21/2009, 03:47 PM

well, i went to the sprint store today. the girl who checked me in took my phone back to the techs, and compressed air-blowing commenced. she brought it back and said they couldn't get it out and suggested i make an insurance claim. i expressed my opinion that only a manufacturing defect could allow debris to get lodged inside the camera lens, and she immediately got a bad attitude. she was mouthy and unhelpful for a few minutes, suggesting that they would replace the phone today if i paid $120. eventually i asked for the store manager by name (i dealt with him when my wife's pre cracked about a week after launch and he was great) and she disappeared into the back again with my phone. a few minutes later another tech came out with my phone, magically debris-free. they were able to disassemble it enough to remedy my problem, so i am happy now.

just goes to show - it pays to not give up when sprint employees start throwing up roadblocks. if i had listened to the first young lady with the bad attitude, i would have had to deal with asurion to resolve my issue. instead, my phone is back to operational. i don't understand why sprint continues to have such unhelpful people on the front lines, but there are quality folks in the back if you are persistent.

DougB541 · 09/21/2009, 04:06 PM

You know, if you can just replace the back cover that is an option. I'm sure the stock Pre covers are aplenty on craiglist.

fourply · 09/21/2009, 04:13 PM

Quote:

Originally Posted by DougB541

You know, if you can just replace the back cover that is an option. I'm sure the stock Pre covers are aplenty on craiglist.

the back cover has nothing to do with the lens - it just has a hole for it to fit in. if it had been that easy i would have had no problems at all.

johnny3 · 09/21/2009, 07:18 PM

Quote:

Originally Posted by fourply

well, i went to the sprint store today. the girl who checked me in took my phone back to the techs, and compressed air-blowing commenced. she brought it back and said they couldn't get it out and suggested i make an insurance claim. i expressed my opinion that only a manufacturing defect could allow debris to get lodged inside the camera lens, and she immediately got a bad attitude. she was mouthy and unhelpful for a few minutes, suggesting that they would replace the phone today if i paid $120. eventually i asked for the store manager by name (i dealt with him when my wife's pre cracked about a week after launch and he was great) and she disappeared into the back again with my phone. a few minutes later another tech came out with my phone, magically debris-free. they were able to disassemble it enough to remedy my problem, so i am happy now.

just goes to show - it pays to not give up when sprint employees start throwing up roadblocks. if i had listened to the first young lady with the bad attitude, i would have had to deal with asurion to resolve my issue. instead, my phone is back to operational. i don't understand why sprint continues to have such unhelpful people on the front lines, but there are quality folks in the back if you are persistent.

Good to hear you got it taken care of. Any idea how they got it out? Does the lens pop off, screw off, slide off, etc.?

Kupe · 09/21/2009, 09:10 PM

Quote:

Originally Posted by fourply

eventually i asked for the store manager by name (i dealt with him when my wife's pre cracked about a week after launch and he was great) and she disappeared into the back again with my phone. a few minutes later another tech came out with my phone, magically debris-free. they were able to disassemble it enough to remedy my problem, so i am happy now.

It's the same risk you take when sending food back to the kitchen in a dive restaurant: Don't be surprised if you keep smelling whiffs of urine whenever you hold your Pre is near your face.

LupeValenz · 09/21/2009, 10:36 PM

Dude...stop smoking! I didn't believe the stench of smoke can cling but it really can! I bought a book on eBay and wow..smoke stench is etched deep into the pages. As for the lens....errr, dunno, might try a q-tip and see if you can rub it out gently.

09/20/2009, 09:54 AM	#1 (permalink)
fourply Member Join Date: Jun 2009 Posts: 68 Likes Received: 0 Thanks: 156 Thanked 8 Times in 7 Posts	debris [tobacco?] inside my camera lens yep, i smoke camel non-filters and there are two or three small pieces of tobacco caught inside the glass of my pre's lens. shockingly, my pictures look like crap now. anyone have any ideas about how i can remedy this?
	Liked by

09/20/2009, 10:03 AM	#2 (permalink)
madolen Member Join Date: Jul 2009 Location: Grand Rapids, MI Posts: 515 Likes Received: 0 Thanks: 65 Thanked 234 Times in 96 Posts	stop smoking.. JK I had to say it Did you try using a can of compressed air to blow out the lens? __________________ --- NICK MASTER THEME THREAD:http://forums.precentral.net/web-os-...er-thread.html
	Liked by

09/20/2009, 10:25 AM	#3 (permalink)
Syphon Member Join Date: Nov 2006 Posts: 1,010 Likes Received: 1 Thanks: 167 Thanked 189 Times in 80 Posts	How did they get inside?? You sure it isn't on the outside, just stuck to the glass? I would try using compressed air or dab a q-tip with a little rubbing alcohol on it (if it is on the outside of the glass. the alcohol would help loosen/break it up). __________________ Follow Me On
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09/20/2009, 10:34 AM	#4 (permalink)
RanGT Member Join Date: Jun 2009 Location: No.Va Posts: 779 Likes Received: 0 Thanks: 180 Thanked 99 Times in 59 Posts	Just be REALLY careful....i saw on another forum that some people had a horror story with compressed air and the speaker & mic __________________ *I Twitter* Stop complaining & start doing ---> Leave feedback/suggestions for Palm here
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09/20/2009, 11:09 AM	#5 (permalink)
maryinredding Member Join Date: Nov 2007 Location: Redding, CA Posts: 141 Likes Received: 0 Thanks: 3 Thanked 9 Times in 8 Posts	How about a camera lens brush? Or even a soft toothbrush??? __________________ Mary Palm Pre (her) Palm Pre (his) I have Sprint and proud of it!
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09/20/2009, 11:22 AM	#8 (permalink)
treotraveler Member Join Date: Nov 2006 Location: Georgia Posts: 970 Likes Received: 0 Thanks: 0 Thanked 13 Times in 6 Posts	Light up the Pre and smoke it?
	Liked by Thanked by balderson, elder_shawn, fourply, madolen, StormD, Syphon, wushu2004

09/20/2009, 09:52 PM	#10 (permalink)
ohkuipo Member Join Date: Sep 2009 Posts: 16 Likes Received: 0 Thanks: 0 Thanked 0 Times in 0 Posts	Wow, that's impressive!
	Liked by

09/20/2009, 09:55 PM	#11 (permalink)
drizek Member Join Date: Jul 2009 Posts: 334 Likes Received: 0 Thanks: 82 Thanked 37 Times in 25 Posts	Maybe we should put up a post on Tips and Tricks warming people not to smoke around their Pres?
	Liked by

09/20/2009, 10:01 PM	#12 (permalink)
Finally Pre Member Join Date: Jul 2009 Location: Upstate NY Posts: 1,558 Likes Received: 24 Thanks: 411 Thanked 431 Times in 266 Posts	Your Pre can't be anymore then 4 mos old. It is not legal for it to smoke.
	Liked by

09/20/2009, 11:17 PM	#13 (permalink)
Rhody Member Join Date: Jul 2008 Location: Dalls, TX Posts: 706 Likes Received: 0 Thanks: 92 Thanked 47 Times in 25 Posts	It's true... you can make a bong out of almost anything...
	Liked by

09/21/2009, 03:03 AM	#14 (permalink)
kamakazikev24 Member Join Date: Aug 2009 Posts: 75 Likes Received: 0 Thanks: 12 Thanked 2 Times in 2 Posts	Best thing to do is put it in your washing machine. As long as you select a delicate program like say for wool it should be fine. Oh and dont forget to use a good quality fabric softner!
	Liked by Thanked By: fourply

09/21/2009, 03:47 PM	#15 (permalink)
fourply Member Join Date: Jun 2009 Posts: 68 Likes Received: 0 Thanks: 156 Thanked 8 Times in 7 Posts	well, i went to the sprint store today. the girl who checked me in took my phone back to the techs, and compressed air-blowing commenced. she brought it back and said they couldn't get it out and suggested i make an insurance claim. i expressed my opinion that only a manufacturing defect could allow debris to get lodged inside the camera lens, and she immediately got a bad attitude. she was mouthy and unhelpful for a few minutes, suggesting that they would replace the phone today if i paid $120. eventually i asked for the store manager by name (i dealt with him when my wife's pre cracked about a week after launch and he was great) and she disappeared into the back again with my phone. a few minutes later another tech came out with my phone, magically debris-free. they were able to disassemble it enough to remedy my problem, so i am happy now. just goes to show - it pays to not give up when sprint employees start throwing up roadblocks. if i had listened to the first young lady with the bad attitude, i would have had to deal with asurion to resolve my issue. instead, my phone is back to operational. i don't understand why sprint continues to have such unhelpful people on the front lines, but there are quality folks in the back if you are persistent.
	Liked by

09/21/2009, 04:06 PM	#16 (permalink)
DougB541 Banned Join Date: Apr 2009 Posts: 761 Likes Received: 0 Thanks: 34 Thanked 116 Times in 62 Posts	You know, if you can just replace the back cover that is an option. I'm sure the stock Pre covers are aplenty on craiglist.
	Liked by

09/21/2009, 10:36 PM	#20 (permalink)
LupeValenz Member Join Date: Mar 2005 Posts: 1,581 Likes Received: 17 Thanks: 27 Thanked 102 Times in 56 Posts	Dude...stop smoking! I didn't believe the stench of smoke can cling but it really can! I bought a book on eBay and wow..smoke stench is etched deep into the pages. As for the lens....errr, dunno, might try a q-tip and see if you can rub it out gently. __________________
	Liked by

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