debris [tobacco?] inside my camera lens - Page 2

lamboh · 09/21/2009, 11:20 PM

i hate when "tobacco" gets everywhere......what a waste!

GigaS27 · 09/22/2009, 07:35 AM

Quote:

Originally Posted by LupeValenz

Dude...stop smoking! I didn't believe the stench of smoke can cling but it really can! I bought a book on eBay and wow..smoke stench is etched deep into the pages. As for the lens....errr, dunno, might try a q-tip and see if you can rub it out gently.

Alil late brotha, problem solved.

logie · 09/22/2009, 07:37 AM

stop rolling j's on the back of your pre

blinktreo · 10/09/2009, 07:41 PM

I spent 45 minutes on chat with a Sprint rep trying to figure out how to deal with this.

If you take the back off your pre, you'll see that the camera lens is covered with some sort of clear plastic window. I've got stuff (tobacco, prolly) in between those two surfaces. I would like to clean it out.

30 minutes of our conversation dealt with how to wipe off that exterior cover to clean the camera lens. Yes, thanks, I get that, but it's BETWEEN the cover and the lens.

I don't really want to go spelunking inside my phone to figure out how to get that cover off. And forum posts and general googling seem to point to the fact that I can't get it off without voiding my warranty.

Anyone had the same experience? Any solutions? One of the many reasons I bought this Pre was because it was a decent camera phone. Can't take pictures because there's a huge leaf-fragment wedged in there.

Thanks for any ideas.

donm527 · 10/09/2009, 07:51 PM

Yes, there was someone last month that got tobaccy piece stuck inside.
What's with you smokers and tobaccy in your phone? lol.
I forgot what he did to get it out... canned air?

quahtrader · 10/09/2009, 09:24 PM

I'm in the pizza business, I'm around a lot of flour. I have flour inside my camera lens, much like you guys have the tobacco pieces.

I don't understand why this area isn't totally sealed, since it can't be cleaned. My camera is basically useless now.

johnny3 · 10/10/2009, 05:54 PM

As best I can tell the lens cover / filter is integrated into the back panel and not sealed well...

Thanks to rapidrepair.com

lens cover.JPG

basin · 11/10/2009, 11:45 AM

I have the EXACT same problem with the tobacco.. well, I use rolling tobacco

thatguyjeff · 11/10/2009, 12:00 PM

Me too here. Can't say it's tobacco. Don't know what it is. I usually keep the phone in my pocket...

conflikt · 12/11/2009, 05:15 AM

don't feel bad i have this same problem although it is not blocking my camera so i can still use the camera. Two pieces of tobacco are inside my pre. I also just got a case so i will not have to worry about that anymore, but i am going to take it into a sprint store and ask them if they can remove it. I do not understand how tobacco can get inside something that is that sealed? To me this is a manufacturers defect. They should of sealed the camera with some kind of glue.

parkview · 04/01/2010, 12:46 PM

I was all set to post closeup images of the debris inside my lens, but I don't have ten posts yet. Anyway, have other people had this problem and had it fixed at a Sprint Store?

parkview · 04/06/2010, 10:57 PM

Just an update on this. I walked my phone over to the Sprint store on 14th St in Manhattan, and a tech quickly and deftly pried the phone apart, shot it with some compressed air, wiped down the lens and sent me back on my way! If anything sneaks in there again, I'll feel competent enough to tackle the problem on my own.

Ground Beef · 05/05/2010, 04:23 PM

parkview,

did the tech pry apart the lens from the phone? Did he have to unscrew anything? I've got dust and crap in the lens I'd like to clean up.

brennan7 · 05/05/2010, 04:31 PM

i still have this problem... maybe i'll rip my phone open tonight and see whats good

brennan7 · 05/05/2010, 05:49 PM

YAY! So all i had to do was remove the 6 screws on the back, pull of the back plate,and boom! the back plate has the clear cover connected to it so i could clean that then i took a qtip and cleaned the actual camera lens! now there is no more debris in there

Seb_or_Sam · 05/05/2010, 06:43 PM

OP: That sucks man... I'd recommend you be careful if you try to fix it yourself- people (myself included) often to stupid, rash things in an attempt to fix problems like this... trust me, I've made this mistake way to many times. I think the only way to fix this is to get a replacement. Yes, it's a pain, and yes, it might set you back, but if you try to fix it and do something wrong and damage your Pre, there's no way Sprint will give you a replacement. In it's current state, you've got a decent chance. Best of luck to you.

PS: Guys, stop getting on his case for smoking... you're not convincing him, especially when you sound so preachy. I don't smoke and never will- I HATE tobacco with a passion- but I don't go bothering smokers. It's just annoying. Leave this guy alone.

sloppyjm · 05/05/2011, 02:48 PM

Well hey i just got done unscrewing everything and all and cleaning the lens altough it was tricky i got most of thje dust away altough theirs always gonna be that 1 spec or 2 because im not working in sealed enviroment...phones on gonna test cam now
works way better

09/21/2009, 11:20 PM	#21 (permalink)
lamboh Member Join Date: Jul 2009 Posts: 194 Likes Received: 0 Thanks: 12 Thanked 15 Times in 10 Posts	i hate when "tobacco" gets everywhere......what a waste! __________________ http://www.youtube.com/watch?v=FD-WX7xU9PE
	Liked by

09/22/2009, 07:37 AM	#23 (permalink)
logie Member Join Date: Jun 2009 Posts: 249 Likes Received: 0 Thanks: 37 Thanked 34 Times in 20 Posts	stop rolling j's on the back of your pre
	Liked by

10/09/2009, 07:41 PM	#24 (permalink)
blinktreo Member Join Date: Oct 2007 Location: St. Paul, MN Posts: 404 Likes Received: 96 Thanks: 34 Thanked 107 Times in 52 Posts	debris between camera lens and its clear plastic cover? I spent 45 minutes on chat with a Sprint rep trying to figure out how to deal with this. If you take the back off your pre, you'll see that the camera lens is covered with some sort of clear plastic window. I've got stuff (tobacco, prolly) in between those two surfaces. I would like to clean it out. 30 minutes of our conversation dealt with how to wipe off that exterior cover to clean the camera lens. Yes, thanks, I get that, but it's BETWEEN the cover and the lens. I don't really want to go spelunking inside my phone to figure out how to get that cover off. And forum posts and general googling seem to point to the fact that I can't get it off without voiding my warranty. Anyone had the same experience? Any solutions? One of the many reasons I bought this Pre was because it was a decent camera phone. Can't take pictures because there's a huge leaf-fragment wedged in there. Thanks for any ideas.
	Liked by

10/09/2009, 07:51 PM	#25 (permalink)
donm527 Member Join Date: Jun 2009 Posts: 1,718 Likes Received: 94 Thanks: 54 Thanked 139 Times in 107 Posts	Yes, there was someone last month that got tobaccy piece stuck inside. What's with you smokers and tobaccy in your phone? lol. I forgot what he did to get it out... canned air?
	Liked by

10/09/2009, 09:24 PM	#26 (permalink)
quahtrader Member Join Date: Jun 2009 Posts: 183 Likes Received: 0 Thanks: 2 Thanked 38 Times in 17 Posts	I'm in the pizza business, I'm around a lot of flour. I have flour inside my camera lens, much like you guys have the tobacco pieces. I don't understand why this area isn't totally sealed, since it can't be cleaned. My camera is basically useless now.
	Liked by

10/10/2009, 05:54 PM	#27 (permalink)
johnny3 Member Join Date: Sep 2009 Posts: 6 Likes Received: 0 Thanks: 1 Thanked 1 Time in 1 Post	As best I can tell the lens cover / filter is integrated into the back panel and not sealed well... Thanks to rapidrepair.com lens cover.JPG
	Liked by

11/10/2009, 11:45 AM	#28 (permalink)
basin Member Join Date: Sep 2009 Posts: 4 Likes Received: 0 Thanks: 0 Thanked 0 Times in 0 Posts	I have the EXACT same problem with the tobacco.. well, I use rolling tobacco
	Liked by

11/10/2009, 12:00 PM	#29 (permalink)
thatguyjeff Member Join Date: Jul 2009 Posts: 6 Likes Received: 0 Thanks: 0 Thanked 0 Times in 0 Posts	Me too here. Can't say it's tobacco. Don't know what it is. I usually keep the phone in my pocket...
	Liked by

12/11/2009, 05:15 AM	#30 (permalink)
conflikt Member Join Date: Dec 2009 Posts: 2 Likes Received: 0 Thanks: 0 Thanked 0 Times in 0 Posts	don't feel bad i have this same problem although it is not blocking my camera so i can still use the camera. Two pieces of tobacco are inside my pre. I also just got a case so i will not have to worry about that anymore, but i am going to take it into a sprint store and ask them if they can remove it. I do not understand how tobacco can get inside something that is that sealed? To me this is a manufacturers defect. They should of sealed the camera with some kind of glue.
	Liked by

04/01/2010, 12:46 PM	#31 (permalink)
parkview Member Join Date: Apr 2010 Posts: 2 Likes Received: 0 Thanks: 0 Thanked 0 Times in 0 Posts	Same problem and not a smoker I was all set to post closeup images of the debris inside my lens, but I don't have ten posts yet. Anyway, have other people had this problem and had it fixed at a Sprint Store?
	Liked by

04/06/2010, 10:57 PM	#32 (permalink)
parkview Member Join Date: Apr 2010 Posts: 2 Likes Received: 0 Thanks: 0 Thanked 0 Times in 0 Posts	Just an update on this. I walked my phone over to the Sprint store on 14th St in Manhattan, and a tech quickly and deftly pried the phone apart, shot it with some compressed air, wiped down the lens and sent me back on my way! If anything sneaks in there again, I'll feel competent enough to tackle the problem on my own.
	Liked by

05/05/2010, 04:23 PM	#33 (permalink)
Ground Beef Member Join Date: Sep 2009 Posts: 6 Likes Received: 0 Thanks: 1 Thanked 1 Time in 1 Post	parkview, did the tech pry apart the lens from the phone? Did he have to unscrew anything? I've got dust and crap in the lens I'd like to clean up.
	Liked by

05/05/2010, 04:31 PM	#34 (permalink)
brennan7 Member Join Date: Oct 2009 Location: Wisconsin Posts: 685 Likes Received: 3 Thanks: 18 Thanked 107 Times in 69 Posts	i still have this problem... maybe i'll rip my phone open tonight and see whats good
	Liked by

05/05/2010, 05:49 PM	#35 (permalink)
brennan7 Member Join Date: Oct 2009 Location: Wisconsin Posts: 685 Likes Received: 3 Thanks: 18 Thanked 107 Times in 69 Posts	YAY! So all i had to do was remove the 6 screws on the back, pull of the back plate,and boom! the back plate has the clear cover connected to it so i could clean that then i took a qtip and cleaned the actual camera lens! now there is no more debris in there
	Liked by

05/05/2010, 06:43 PM	#36 (permalink)
Seb_or_Sam Member Join Date: Jan 2010 Location: Central New Jersey Posts: 158 Likes Received: 1 Thanks: 45 Thanked 18 Times in 13 Posts	OP: That sucks man... I'd recommend you be careful if you try to fix it yourself- people (myself included) often to stupid, rash things in an attempt to fix problems like this... trust me, I've made this mistake way to many times. I think the only way to fix this is to get a replacement. Yes, it's a pain, and yes, it might set you back, but if you try to fix it and do something wrong and damage your Pre, there's no way Sprint will give you a replacement. In it's current state, you've got a decent chance. Best of luck to you. PS: Guys, stop getting on his case for smoking... you're not convincing him, especially when you sound so preachy. I don't smoke and never will- I HATE tobacco with a passion- but I don't go bothering smokers. It's just annoying. Leave this guy alone.
	Liked by

05/05/2011, 02:48 PM	#37 (permalink)
sloppyjm Member Join Date: Jul 2009 Posts: 25 Likes Received: 0 Thanks: 0 Thanked 1 Time in 1 Post	Cleaned my press cam Well hey i just got done unscrewing everything and all and cleaning the lens altough it was tricky i got most of thje dust away altough theirs always gonna be that 1 spec or 2 because im not working in sealed enviroment...phones on gonna test cam now works way better
	Liked by

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