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  1. DocHemi's Avatar
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       #1  
    Anyone else have this problem???
  2. #2  
    not at all
  3. #3  
    I sure did! I had the Pre since day one, the Power button stopped working like it should. Just bring it up to the store and ***** about some other things...battery, screen shut off, and they should give you a refurbished model. Atleast that is what happened to me
    nikosxeng likes this.
  4. DocHemi's Avatar
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       #4  
    Quote Originally Posted by donald.aleshire View Post
    i sure did! I had the pre since day one, the power button stopped working like it should. Just bring it up to the store and ***** about some other things...battery, screen shut off, and they should give you a refurbished model. Atleast that is what happened to me
    well im planning on that but ill be dammed if they give me a refurb unit...i bought a new unit 18 days ago....i wont take less than another new phone....not at $299.99
  5. Pardoe's Avatar
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    #5  
    that happened to mine. the power button dosent reach the button under it so it doesnt work. I took the button cover off and I pushed it around and made it work sort of. It bugs the **** out of me but it works for now
  6. #6  
    This happened to me on Saturday. Sent me a new Pre on Tuesday, it was crap. Sent me another one yesterday that's in good shape. The build quality could use a little tweaking.
  7. Asierra02's Avatar
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    #7  
    I had this happen after dropping my pre on the power button from about three feet. After the drop my power button wouldnt click anymore. I was able to trade it in with no problems because it still had the 30 day guarantee. Havent had any problems with my new model but I wouldnt reccommend dropping it.
  8. #8  
    Had the problem for a day then the phone fixed itself... Right before % was going to take it back. Weird.
  9. #9  
    I have the problem as well. Button stopped working and I did not abuse the phone in any way.

    I have to say that this is the worst phone I've ever had for hardware quality, and it's a shame because it has so much potential.

    Other major problems I have-
    -Touchscreen only works with the micro USB cable plugged in.
    -Keyboard works intermittently
    -Extremely slow connection over EVDO, which i believe must be a hardware problem because other PRE's in the same room download 10X faster.

    My phone is almost unusable after having it for less than a week. I am waiting on a replacement but who knows what the next one will be like.
  10. #10  
    Quote Originally Posted by BombSquad View Post
    I have the problem as well. Button stopped working and I did not abuse the phone in any way.

    I have to say that this is the worst phone I've ever had for hardware quality, and it's a shame because it has so much potential.

    Other major problems I have-
    -Touchscreen only works with the micro USB cable plugged in.
    -Keyboard works intermittently
    -Extremely slow connection over EVDO, which i believe must be a hardware problem because other PRE's in the same room download 10X faster.

    My phone is almost unusable after having it for less than a week. I am waiting on a replacement but who knows what the next one will be like.
    Well something doesn't seem right here. Did the phone even work before you left the store. If It did, I find it really hard to believe all of this happened in a week without other outside issues like getting drunk and throwing it against a wall

    Edited: I see that a week ago that you were happy with the build quality but were having software issues. So what is it? Did you try to hack and F up everything on you phone? My guess is something happened and the magic white smoke that makes chips work was released.
    Last edited by bgriffin1497; 09/11/2009 at 10:58 AM. Reason: Other info
  11. #11  
    Quote Originally Posted by bgriffin1497 View Post
    Well something doesn't seem right here. Did the phone even work before you left the store. If It did, I find it really hard to believe all of this happened in a week without other outside issues like getting drunk and throwing it against a wall

    Edited: I see that a week ago that you were happy with the build quality but were having software issues. So what is it? Did you try to hack and F up everything on you phone? My guess is something happened and the magic white smoke that makes chips work was released.
    Why would I come on a board and try to get fixes for problems l've fabricated? The phones build quality seemed great for the first few days. After the second time I ran Webosdoctor the missing icons returned, with the only difference being that the second time I ran the Bell version.

    I have had my phone in the Palm soft case and no one else has used it. How can I explain the hardware issues? I can't. I am an engineer by trade so I'm not incompetent when it comes to electronic devices. The way the phone has loosened up over a weeks use and the button, touchscreen and keyboard issue is pretty shocking because Palms aren't usually poorly built devices.
  12. #12  
    Yeah thats weird these things just started happening all of a sudden. Not doubting you but the screen and button thing is weird.

    One of the old pres I used to have a wiggly power button but that's was due to me putting a crappy case on it and when I would press it, I would do it at an angle causing it to stop working here and there

    Keep us posted on the reolacement. I am curious on the build quality on replacments
  13. pchrist's Avatar
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    #13  
    Mine just started doing this not real sure about it. It is a replacement too. a little iffy on what to do since it is a sparatic problem. I also have an issue where the phone doesn't like to go into evdo service and doesn't like to get a network connection.
  14. #14  
    I'm having the power button issue as well. I had an issue with a previous pre where the power button was almost like stuck in but this one it clicks absolutely normal... just doesn't do anything. Its a PITA considering its the easiest way to lock the screen. Anyways, long story short I have to go back to Sprint AGAIN and I'm very upset. I didn't spend $200 on a new phone because I wanted to get to know the reps on a first name basis. After replacing this phone I will be on my 3rd Pre, and to be honest I will skip the screen protector because I know by next month I'll be on another one. They fall apart after a month if you do anything but sit in an office with them. I admit being in my pocket is slightly more abuse then some because I run a construction crew but my Blackberry made it a year no problem before I "upgraded" to the pre.
  15. Camel's Avatar
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    #15  
    broken power button here too
    Made this just for fun...I'm Kermit

  16. #16  
    hi there my pre screen wont appear. the sounds are up and the gesture work but i cant see nothing on the screen. *** i unplugged the battery, pressed every button u can imagine and nothing. I also plugged in the usb and nada what do i do? i need my phone tomorrow please help me
  17. Xyg
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    #17  
    This happened to my significant other. Sprint was on point and had a replacement in her hand the next day.

    tl;dr: take it to Sprint and they'll replace it.
  18. #18  
    so what should i do im extremely **** bc it seems like sprint is giving me a lemon pre all the time. this is going to be my 5th F***ing pre. i only had the plan for 2 months and now im reconsidering leaving the pre because i can never i have one decent pre. My uncle has a pre and its awesome no oreo effect, no speaker issue, and no battery issue. *** I hate going into sprint store because of their bad customer service. The sad thing is that i have been with sprint for about 5 yrs going on 6. omg please someone help me fix my phone i need it
  19. #19  
    gotta a broken power button too will be stopping by sprint store this weekend
  20. #20  
    this just happened to me yesterday, getting a replacement tuesday
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