Results 1 to 8 of 8
  1. MWKpre's Avatar
    Posts
    24 Posts
    Global Posts
    25 Global Posts
       #1  
    I bought my pre in july. When i got the phone it seemed a little loose with the keyboard but it didnt/doesnt have a wide gap in the middle. It also turns off all the time when its in my pocket and i dont know for what reason. Sometimes i can turn it of by simply opening and closing the keyboard a view times. Im starting to worry since it was 199.99 $ of my own money and so far the hardware is not that great. Has anyone experienced these problems at all? If so should i take it back to the sprint store and say what? Will they just stare at me and laugh or try to fix it. Even possibly give me a new one?

    Please reply! i need some advice.


    Thanks..
  2. awrnsmn's Avatar
    Posts
    646 Posts
    Global Posts
    689 Global Posts
    #2  
    Are you hitting the power button while it is in your pocket. It seems that would be pretty easy to do. If not, that is a known issue and should be replaced as being defective or a battery problem for the shutting off. It also should be a little loose being it is a slider. Hope this helps.
  3. madolen's Avatar
    Posts
    483 Posts
    Global Posts
    532 Global Posts
    #3  
    I had this issue on my first pre, the battery is faulty.. the first round of pre's had batteries that were to small. I wedged a piece of paper (business card) between the top of the battery and the compartment... or you can just get a replacement batter from sprint. there are many threads on this issue... just search for it.

    hopes this helps
  4. MWKpre's Avatar
    Posts
    24 Posts
    Global Posts
    25 Global Posts
       #4  
    Thanks! but is just saying that its defective enough to convince sprint?
  5. #5  
    yes they are very familiar with this problem
  6. awrnsmn's Avatar
    Posts
    646 Posts
    Global Posts
    689 Global Posts
    #6  
    Yes, they know about it.
  7. MWKpre's Avatar
    Posts
    24 Posts
    Global Posts
    25 Global Posts
       #7  
    does anyone elses pre have a scratch line from sliding the keyboard open? Mines on the camera lense side. Is that another defect?
  8. Tubal's Avatar
    Posts
    164 Posts
    Global Posts
    167 Global Posts
    #8  
    Quote Originally Posted by MWKpre View Post
    does anyone elses pre have a scratch line from sliding the keyboard open? Mines on the camera lense side. Is that another defect?
    That's normal. It's not a defect. Anytime you have to objects sliding against each other, it will show wear.

    You could get a little pocket mirror to fix your runny mascara if it bothers you too much.

Posting Permissions