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  1.    #1  
    I had my Pre for 2 weeks when all of a sudden the touchscreen stopped working. I can't access my photos so I can try a hard reset but I need to backup my pics.
  2. garavin's Avatar
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    #2  
    Do you mean hard reset or full erase? You can do a hard reset by just pulling the battery if your buttons aren't working. Doing that won't erase any of your data. I'd try that first.

    BTW, same thing happened to me a couple of days ago. No gestures, no touchscreen reaction. Pulling the battery and rebooting fixed it.

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