I'm going to try and get straight to the point.

I went to WebOS doctor my 2nd Pre. When I booted up, all my contacts (except 1) and any other information was gone. I have doctored it again, and again. Full erase everything. I currently have a ticket with Palm Support.

I would just like to warn you guys to backup your Pre with something other than Palm backup because apparently that didn't work out. I would suggest moving to Exchange or Google to hold your contacts. The Palm Profile is still buggy. Just imagine what would happen if you lost all your contacts?

Ya.... I'm basically phoneless without my contacts at the moment.