HELP NEEDED-- Speaker Problem!!

sportsaddictz · 08/22/2009, 05:25 PM

I've had my Pre for a little less than a week now, and I love it. Unfortunately, I think I'm already experiencing some problems with the speaker. About a day or so ago, I stopped hearing the little "swoosh" sound when I closed a card, but didn't think it was a big deal or anything, and that it would eventually come back after a restart.
Today, I noticed that my Pre's alarm wasn't sounding and that when it rang, it only vibrated. That's when I started to worry. I checked all the usual stuff, making sure the volume was turned up, that the ringer switch hadn't accidentally been switched to off, and that the phone wasn't in vibrate-only mode, but to no avail. No matter what I tried, I couldn't get any sound from the speaker, although I could hear through my headphones and the phone's earpiece just fine.

I also searched around and found a thread on the official Palm forums where someone else had the same problem, but it turns out that the cause of their problem was related to the mechanism in the headphone jack sticking after the headphones were taken out. I've checked and this is NOT the problem in my case.

Anyone have any ideas on what I can do to fix this? I plan on going back to Best Buy tonight and seeing if they'll replace my phone, but I rather keep the one I already have, especially since I refuse to take one of those refurbished phones when I haven't even had my new one for a week. Any help would be appreciated

dog44 · 08/22/2009, 05:37 PM

It is the headphone jack, stick a paper clip in there and get the pin unstuck

sportsaddictz · 08/22/2009, 06:01 PM

Nope, it's not the headphone jack, but thanks for your suggestion.

techdubz · 08/23/2009, 12:23 PM

im having the same problem. no sound at all, just the vibrating. i inserted the headphones, and all i heard was a little static, but nothing played. anymore suggestions?

Achill3s · 08/23/2009, 12:32 PM

Quote:

Originally Posted by techdubz

im having the same problem. no sound at all, just the vibrating. i inserted the headphones, and all i heard was a little static, but nothing played. anymore suggestions?

Open up your music player and play an mp3 from your speaker, not your headphones. Can you hear it from your speaker?

techdubz · 08/23/2009, 02:17 PM

well i have to say i feel kinda of stupid.............i tried all this trouble shooting and then went and looked at the booklet. i forgot about that little slider at the top of the phone by the power button. just turned it back on........lol

08/22/2009, 05:25 PM	#1 (permalink)
sportsaddictz Member Join Date: Jul 2009 Posts: 11 Likes Received: 0 Thanks: 12 Thanked 0 Times in 0 Posts	HELP NEEDED-- Speaker Problem!! I've had my Pre for a little less than a week now, and I love it. Unfortunately, I think I'm already experiencing some problems with the speaker. About a day or so ago, I stopped hearing the little "swoosh" sound when I closed a card, but didn't think it was a big deal or anything, and that it would eventually come back after a restart. Today, I noticed that my Pre's alarm wasn't sounding and that when it rang, it only vibrated. That's when I started to worry. I checked all the usual stuff, making sure the volume was turned up, that the ringer switch hadn't accidentally been switched to off, and that the phone wasn't in vibrate-only mode, but to no avail. No matter what I tried, I couldn't get any sound from the speaker, although I could hear through my headphones and the phone's earpiece just fine. I also searched around and found a thread on the official Palm forums where someone else had the same problem, but it turns out that the cause of their problem was related to the mechanism in the headphone jack sticking after the headphones were taken out. I've checked and this is NOT the problem in my case. Anyone have any ideas on what I can do to fix this? I plan on going back to Best Buy tonight and seeing if they'll replace my phone, but I rather keep the one I already have, especially since I refuse to take one of those refurbished phones when I haven't even had my new one for a week. Any help would be appreciated
	Liked by

08/22/2009, 05:37 PM	#2 (permalink)
dog44 Member Join Date: Jun 2009 Location: California Posts: 142 Likes Received: 0 Thanks: 7 Thanked 8 Times in 7 Posts	It is the headphone jack, stick a paper clip in there and get the pin unstuck __________________ Nokia 5100 - At&t - Nokia 6310i - At&t - LG Vx3200 - Verizon - Motorola E815 - Verizon - Motorola Razor - Verizon - iPhone-At&t - Pre - Sprint - HTC Evo - Sprint - Samsung Epic - Sprint - Blackberry Curve - Sprint - Evo3D - Sprint - Touchpad - HP How I roll since 1999!
	Liked by

08/22/2009, 06:01 PM	#3 (permalink)
sportsaddictz Member Join Date: Jul 2009 Posts: 11 Likes Received: 0 Thanks: 12 Thanked 0 Times in 0 Posts	Nope, it's not the headphone jack, but thanks for your suggestion.
	Liked by

08/23/2009, 12:23 PM	#4 (permalink)
techdubz Member Join Date: Aug 2009 Posts: 10 Likes Received: 0 Thanks: 4 Thanked 0 Times in 0 Posts	im having the same problem. no sound at all, just the vibrating. i inserted the headphones, and all i heard was a little static, but nothing played. anymore suggestions?
	Liked by

08/23/2009, 02:17 PM	#6 (permalink)
techdubz Member Join Date: Aug 2009 Posts: 10 Likes Received: 0 Thanks: 4 Thanked 0 Times in 0 Posts	well i have to say i feel kinda of stupid.............i tried all this trouble shooting and then went and looked at the booklet. i forgot about that little slider at the top of the phone by the power button. just turned it back on........lol
	Liked by

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