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  1.    #1  
    I don't have my old phone to compare to but can someone look at this pic and look at the back of their phone?

    Attached is a pic of the rear of the phone with the battery taken out and exposing the new "rubberized" sliders. When I first received the phone and started to slide the screen up and down, I noticed that it take a little effort to push the screen up. Maybe it's cause it's actually new but I did notice this difference between my first, second and third Pre phone. Can you double check this against yours to see if your sliders are all metal? I believe mine was all metal. The rubber coating definitely makes the sliders thicker. The screen barely wiggles.

    The manufacture date on my unit is August 5, 2009.

  2. #2  
    Mine has the same black strip, but it isn't rubber. Feels like plastic. Manf. date is 7/09. I do have a slight wiggle, but not enough to be called an "oreo" effect.
  3. #3  
    Mine has em and i've had my phone since about the beginning of last month. I also noticed there are parts of the plastic body which keep the screen from swiveling anymore than it does right now (which is very little)
  4.    #4  
    Cause I got mine on launch date and then I received a replacement with a warranty date of 6/5/2009. I could have sworn it was all metal in regards to the slider. Can someone that still has their launch date Pre confirm?
  5.    #5  
    I just got confirmation from the guy on PreThinking that his is ALL METAL. He still has his from day 1. Yep...seems like the rubber fixes the bad wiggling.
  6. #6  
    Same black plastic also, very slight movement but I think that's normal since it on the track. My slider was very tight also from day one on 6/5.
  7.    #7  
    So the PreThinking blogger has had his since day 1 and his sliders are all metal. Also, from what I recall (I just returned my 6/05 Pre), the grasps that hold on to the sliders are hollow so you can see the metal through the grasps. As you can see from the pic, the grasps is solid with no hollow middle section.
  8. mylgt1's Avatar
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    #8  
    Mine has black hard plastic, and moves more than I would like it to. Is the warranty date code the manufacture date? Mine is 07/08/09
  9. mjsmiley's Avatar
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    #9  
    So if you got your phone on the launch day, and its all metal, is there a path for you to have Palm replace yours with the black strip? or is it too late?
  10. #10  
    My Launch pre and 06-08 build date pre both had rubber/plastic over the rails. I doubt there are any changes to manufacturing, except for better QC.

    P.S. My launch two launch Pres had no oreo effect at all, one had the shut off when slid closed issue. I really should have tried a new battery first before going to the second pre with no shutdown but much more wiggle.
  11.    #11  
    Quote Originally Posted by mjsmiley View Post
    So if you got your phone on the launch day, and its all metal, is there a path for you to have Palm replace yours with the black strip? or is it too late?
    I really don't wanna post out how to get a new Palm Pre after 67 days into owning one but I did. I got it from a Sprint store and YES, it's new. I checked the warranty date on it and it's 8/05/2009.

    If you want to know, please private message me.

    Edit - to reaffirm, I had one new Pre (on launch date), then 2 replacements (reburbs) and now a NEW one. 67 days after I got one on launch date. Didn't need to show receipt or even a box. Just had my unit in my hand.
  12. #12  
    It looks like there have been some upgrades... read this last night on gizmodo.

    PreThinking compared brand-new Palm Pres with Pres from the original launch, and found a few nice hardware improvements. The tweaks address some of the Pre's minor problems, including a tendency to shut down when closed and the dreaded "Oreo effect."

    A quick list of differences: On an Pre, a vigorous closing of the slider would sometimes result in the phone resetting due to a momentary gap between the connectors. The newer Pres have a little piece of foam in there to stop it from happening. The newer Pre models also have a different model of battery (no word on whether there's any performance difference), a different finish on the center button (pearl-colored to silver), and the Palm logo is now embossed on the included carrying pouch.

    Whether Palm has addressed the hardware problems is much more difficult to discern. After surveying 20 users of the new Pres, PreThinking noted that none have complained of the Oreo effect (where the two halves of the phone rotate in an unnatural and heartbreaking way) or the tiny spidery cracks that appeared in the screen. On the other hand, these are new owners, unlikely to have encountered these problems anyway. So we're not really sure if the new phones are substantially more reliable, but it's good to see how fast Palm can adjust and alter Pre shipments. [PreThinking]
  13. #13  
    Quote Originally Posted by MadCap7 View Post
    It looks like there have been some upgrades... read this last night on gizmodo.

    PreThinking compared brand-new Palm Pres with Pres from the original launch, and found a few nice hardware improvements. The tweaks address some of the Pre's minor problems, including a tendency to shut down when closed and the dreaded "Oreo effect."

    A quick list of differences: On an Pre, a vigorous closing of the slider would sometimes result in the phone resetting due to a momentary gap between the connectors. The newer Pres have a little piece of foam in there to stop it from happening. The newer Pre models also have a different model of battery (no word on whether there's any performance difference), a different finish on the center button (pearl-colored to silver), and the Palm logo is now embossed on the included carrying pouch.

    Whether Palm has addressed the hardware problems is much more difficult to discern. After surveying 20 users of the new Pres, PreThinking noted that none have complained of the Oreo effect (where the two halves of the phone rotate in an unnatural and heartbreaking way) or the tiny spidery cracks that appeared in the screen. On the other hand, these are new owners, unlikely to have encountered these problems anyway. So we're not really sure if the new phones are substantially more reliable, but it's good to see how fast Palm can adjust and alter Pre shipments. [PreThinking]
    I don't completely agree with the foam fixing the shutoff problem. I had the shutoff problem, tried the MacGyver hack and it still reset. I think it's a lose wire inside not the battery contacts. I doubt anything has really changed in production.
  14. #14  
    I've got three Pres here: my original defective one, which I bought on launch day, a warranty replacement from Palm, and a replacement from Sprint that I practically had to go to war to get. All three have those black strips on the slider rails, and all three have identical non-hollow bearings.
  15. #15  
    I purchased my PrPrPr&#$275$; $the$ $Wednesday$ $after$ $launch$ ($June$ $10th$) $and$ $my$ $phone$ $has$ $the$ $black$ $strips$ $on$ $the$ $rails$ $and$ $non$-$hollow$ $bearings$. $And$ $yes$ $I$ $have$ $some$ $wiggle$ ($1mm$) $and$ $I$'$m$ $not$ $psyched$ $about$ $it$, $but$ $I$ $still$ $love$ $this$ $phone$.
  16.    #16  
    Quote Originally Posted by jayhay312 View Post
    I purchased my PrPrPr&#$275$; $the$ $Wednesday$ $after$ $launch$ ($June$ $10th$) $and$ $my$ $phone$ $has$ $the$ $black$ $strips$ $on$ $the$ $rails$ $and$ $non$-$hollow$ $bearings$. $And$ $yes$ $I$ $have$ $some$ $wiggle$ ($1mm$) $and$ $I$'$m$ $not$ $psyched$ $about$ $it$, $but$ $I$ $still$ $love$ $this$ $phone$.

    Here's my list of Pre units:

    1. New Palm Pre - Launch date - defect: hairline cracks - turned into Sprint August 6th. They gave me a "replacement".
    2. Replacement #1 - while in store, the phone shuts off twice while sliding. When trying to turn it back on, it wouldn't. Have this replacement (while in store) all of 10 minutes.
    3. Replacement #2 - Sales rep gave me another replacement. I checked the phone out. Seems to have no issues though the phone felt very "loose" specifically the slider area (wiggles too much from left to right) but nothing to scream about. Tested everything before leaving store. Less than 24 hours later, I slid the screen and it reset. I was quite furious. Went back the day after and rep told me they would send me a new battery. New battery worked but I was very uneasy about the screen. Saw the warranty date on it and it was 6/5/2009
    4. Called Sprint Corporate. Tech rep insisted that I get a new phone. It's now 8/13. I got a completely new phone. No receipt needed or box or INSURANCE. I walked into the store with the Sprint corporate lady on the phone with me. She listened in on the conversation I had with the Sprint store manager and she told me to tell him to give me a new phone. She also insisted that they take the new Palm Pre out of the box in front of me.

    So far so good. The warranty date on my new phone is 8/05/2009. It's solid but I really can't give a fully assessment until I've played with this thing a few times.
  17. jaxx's Avatar
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    #17  
    mine has metal sliders and a manufature date of 05-09-2009. I bought mine on the launch day. I have had no problems with mine. It is pretty solid not twisting or give at all. My only complaint is when charging it gets really hot! and the slight delay when dialing the phone or using some applications.

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