Build Quality Survey/Poll based on Manufacture Date

chiliu78 · 10:58 AM

I've been reading a lot of posts (and the most recent article about slight differences between the "old" and "new" Palm Pre units) and it's just confused me even more in regards to whether or not the manufacture data has anything to do with the quality of the unit so I'm doing this poll.

Let's forget about the "Sunset" box (which I got on launch date!), the white center button versus the silver, etc. Let's just purely go by the manufacture date.

To get the manufacture date, do the following:

1. Go to your "phone" or "dialpad" app.
2. Dial in ##786#
3. A new screen should show up.
4. Scroll down to the bottom and locate "WARRANTYDATECODE"

Now based on that date, please respond accordingly to the poll. Thanks so much!

Edit: I am allowing "Multiple selections" for this since I know that some of you may have returned your previous units for new ones.

insanefury · 08/13/2009, 10:44 AM

n/m 07/04/2009
Current one above has slight wiggle.
My last one had the battery reset problem.

chiliu78 · 08/13/2009, 10:46 AM

Quote:

Originally Posted by insanefury

n/m 07/04/2009

Not "768". It's "786"

chiliu78 · 08/13/2009, 10:48 AM

Quote:

Originally Posted by insanefury

n/m 07/04/2009
Current one above has slight wiggle.
My last one had the battery reset problem.

You threw off my percentages.

insanefury · 08/13/2009, 10:54 AM

No i didn't my last one did have reset problem and I got it on june 29.
just didn't add my recent one. 2 different pres

bjshedwick · 08/13/2009, 11:01 AM

My first one was purchased on launch day, and had a very slight wiggle. Not bad enough to be annoying.

Unfortunately, my phone died last Monday. We'll see what my replacement from Best Buy is like.

clipcarl · 08/13/2009, 01:06 PM

The warranty date code is not the manufacture date.

avadyn · 08/14/2009, 02:23 AM

according to the poll, (well which isn't probably very reliable haha) it looks like the battery situation is less pronounced in the newer pre's

bipoler · 08/14/2009, 02:41 PM

Quote:

Originally Posted by clipcarl

The warranty date code is not the manufacture date.

why isnt it>?

glomgold · 08/14/2009, 02:51 PM

The data I would be interested in seeing is:

Date is BEFORE July 1, 2009 and my phone cracked
Date is AFTER July 1, 2009 and my phone cracked

To me, this cracking issue I'm hearing about is the biggest problem the Pre may have.

DS-21 · 12:20 AM

Mine* was purchased from Sprint Telesales (EPRP family plan), arrived last Tuesday, has a warranty date code of 10/15/2009 and has the slider reset issue. (Also, the "reset when sitting in the OEM sock in my hip pocket while I'm walking" issue, which I assume is the same battery compartment QC issue.) Screen grabs attached.

Interestingly, mine does not have the piece of foam behind the battery-fetching tab shown at Precentral (can't post links yet) as a running build quality improvement.

Makes me wonder what, if anything else, was left off of my Pre.

A phone bought from Sprint Telesales can be replaced in a store, right?

*soon to be "my first" because of this issue, assuming I don't trade it a Hero or the new BB worldphone instead; I love the software but my phone has to be reliable. I'm also coming from a Centro that did the sync loop thing after a year, so despite how great webOS is and my history of using Palm stuff since the Palm Vx PDA I bought in the summer of 2001 I could see myself jumping ship.

View Poll Results: What is the Manufacture Date on your Pre and how is it holding up?
Date is BEFORE July 1, 2009 and it's rock solid!	9	9.68%
Date is BEFORE July 1, 2009 & screen has a slight wiggle open or closed	32	34.41%
Date is BEFORE July 1, 2009 & screen has "oreo" (with more than a pinky width of turn on screen)	2	2.15%
Date is BEFORE July 1, 2009 & unit resets when sliding	6	6.45%
Date is AFTER July 1, 2009 and it's rock solid!	17	18.28%
Date is AFTER July 1, 2009 and has a slight wiggle open or closed	31	33.33%
Date is AFTER July 1, 2009 & screen has "oreo" (with more than a pinky width of turn on screen)	0	0%
Date is AFTER July 1, 2009 & unit resets when sliding	2	2.15%
Multiple Choice Poll. Voters: 93. You may not vote on this poll

08/13/2009, 10:26 AM	#1 (permalink)
chiliu78 Member Join Date: Jun 2009 Posts: 316 Likes Received: 0 Thanks: 28 Thanked 91 Times in 30 Posts	Build Quality Survey/Poll based on Manufacture Date I've been reading a lot of posts (and the most recent article about slight differences between the "old" and "new" Palm Pre units) and it's just confused me even more in regards to whether or not the manufacture data has anything to do with the quality of the unit so I'm doing this poll. Let's forget about the "Sunset" box (which I got on launch date!), the white center button versus the silver, etc. Let's just purely go by the manufacture date. To get the manufacture date, do the following: 1. Go to your "phone" or "dialpad" app. 2. Dial in ##786# 3. A new screen should show up. 4. Scroll down to the bottom and locate "WARRANTYDATECODE" Now based on that date, please respond accordingly to the poll. Thanks so much! Edit: I am allowing "Multiple selections" for this since I know that some of you may have returned your previous units for new ones. Last edited by chiliu78; 08/13/2009 at 10:58 AM.
	Liked by Thanked By: Ms_Kady

08/13/2009, 10:44 AM	#2 (permalink)
insanefury Member Join Date: Aug 2009 Posts: 36 Likes Received: 0 Thanks: 0 Thanked 14 Times in 2 Posts	n/m 07/04/2009 Current one above has slight wiggle. My last one had the battery reset problem.
	Liked by

08/13/2009, 10:54 AM	#5 (permalink)
insanefury Member Join Date: Aug 2009 Posts: 36 Likes Received: 0 Thanks: 0 Thanked 14 Times in 2 Posts	No i didn't my last one did have reset problem and I got it on june 29. just didn't add my recent one. 2 different pres
	Liked by

08/13/2009, 11:01 AM	#6 (permalink)
bjshedwick Member Join Date: Jun 2009 Location: Baltimore Posts: 295 Likes Received: 0 Thanks: 106 Thanked 18 Times in 17 Posts	My first one was purchased on launch day, and had a very slight wiggle. Not bad enough to be annoying. Unfortunately, my phone died last Monday. We'll see what my replacement from Best Buy is like. __________________ Qualcomm QCP 2700 -> ... Palm m125 ... -> Instinct -> Palm Pre I tweet a lot about the Pre! @bshedwick
	Liked by

08/13/2009, 01:06 PM	#7 (permalink)
clipcarl Member Join Date: Jan 2005 Location: Bay Area, CA Posts: 950 Likes Received: 4 Thanks: 89 Thanked 492 Times in 94 Posts	The warranty date code is not the manufacture date.
	Liked by

08/14/2009, 02:23 AM	#8 (permalink)
avadyn Member Join Date: Aug 2009 Posts: 25 Likes Received: 0 Thanks: 2 Thanked 8 Times in 3 Posts	according to the poll, (well which isn't probably very reliable haha) it looks like the battery situation is less pronounced in the newer pre's
	Liked by

08/14/2009, 02:51 PM	#10 (permalink)
glomgold Member Join Date: Aug 2009 Posts: 31 Likes Received: 0 Thanks: 4 Thanked 11 Times in 7 Posts	The data I would be interested in seeing is: Date is BEFORE July 1, 2009 and my phone cracked Date is AFTER July 1, 2009 and my phone cracked To me, this cracking issue I'm hearing about is the biggest problem the Pre may have.
	Liked by

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