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  1. serqet's Avatar
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       #1  
    I have been frustrated with Sprint service at my house, with my Treo 755p before the Pre and since I purchased it at launch. I was at a barbershop near my house doing some online banking and realized that I got a full 5 bars! I opened Tweed and sent the following tweet:

    Dear Sprint, why do I get 5 bars @ the barbershop and 1 or 2 at my house less than 2 miles away?
    2:29 PM Aug 11th from Tweed
    They replied:

    @DJSerQet Saw your tweet. Pls send details (include addy and acct phn nbr) to sprintcares@sprint.com and we can have engineers check it out
    5:35 PM Aug 11th from CoTweet
    I sent them an email today, anxiously awaiting their response.
    Palm Pilot -> Treo 650 -> Treo 755p -> Pre -> iPhone 4s (Sprint)
  2. Lito305's Avatar
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    #2  
    lol thats cool.. Well its nice to see that sprint is making a big effort to make their customer service experience a good one these days!!

    I remember when their CS was horrible a few years ago...

    But as of late I have been very happy with how sprint has been dealing with me and my issues...
  3. #3  
    Sprint doesn't tweet... You just sent your account info and mailing address to someone you don't know. I would be more careful in the future..
  4. Lito305's Avatar
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    #4  
    Quote Originally Posted by JimboKern View Post
    Sprint doesn't tweet... You just sent your account info and mailing address to someone you don't know. I would be more careful in the future..
    no that is sprint...

    sprintcares@sprint.com is a legit sprint email addy

    his info went to sprint... not a stranger...
  5. serqet's Avatar
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       #5  
    Quote Originally Posted by JimboKern View Post
    Sprint doesn't tweet... You just sent your account info and mailing address to someone you don't know. I would be more careful in the future..
    I was careful to not include ALL my information. I do have a little net savvy...
    Palm Pilot -> Treo 650 -> Treo 755p -> Pre -> iPhone 4s (Sprint)
  6. #6  
    Quote Originally Posted by JimboKern View Post
    Sprint doesn't tweet... You just sent your account info and mailing address to someone you don't know. I would be more careful in the future..
    Nobody at Sprint tweets? Wow...

    Maybe it was an interested non-Sprint person that just happened to know the email addy, but @sprint.com is pretty "definitive"... If "sprintcares" part isn't real, it's likely just going to postmaster@sprint.com

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