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  1. yoe
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       #1  
    I don't know if this has been discussed before, but I've been using my pre since day 1, and only 2 days ago did i finally buy the TouchStone.. the touchstone works great, but eve since I got it I'm experiencing random shut downs. Sometimes IN THE MIDDLE OF A CONVERSATION.

    My phone just did it TWICE.

    Do you guys know this issue? I don't think it's the "Oreo" effect, my pre seems pretty solid in terms of hardware and the 2 parts don't jiggle or move around, HELP please
  2. JFGABEL's Avatar
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    #2  
    Sounds like your battery is a little loose.
  3. yoe
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       #3  
    Because of the new cover that came with the touchstone??
  4. #4  
    I have the same issue with my phone shutting down. Even while sitting still on the table. I don't think it's a loose battery. I don't have a touchstone cover and I've never removed the original battery cover.
  5. #5  
    search provided this

    http://forums.precentral.net/palm-pr...ml#post1782036

    I had this issue as well and I got a replacement. So far everything seems good with the replacement. FYI: Sprint gave me a new battery to try and that didn't work.

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