Fix the freaking Text the Landline Bug PALM!

S4Rs · 07/27/2009, 11:28 AM

Dear Palm,

This is your 4th update and your first major update. For the love of good I am sick of text messaging landlines. For those that are unaware, if I do a global search for a contact, when his/her info comes up, if that individual has a home phone number, and a mobile phone number, if I select SMS on the mobile number, when it brings up the chat app, the home phone number is selected. You can only see this though you hit the TEXT button on the top right. This is annoying.

Please note that this would also only happens under certain circumstances. You need to type a persons name in the universal search, that person needs to be the only person that appears, and also at person needs to have the home phone number highlighted blue when you select the mobile phone numbers sms icon. The highlighted number is always the one that appears first, but i dont know what dictates which number appears first. Its different for all my contacts, and i cant see a pattern. Its not the first number entered for a contact and all mine come synced from Google contacts.

maxima2k53 · 07/27/2009, 11:31 AM

Quote:

Originally Posted by S4Rs

Dear Palm,

This is your 4th update and your first major update. For the love of good I am sick of text messaging landlines. For those that are unaware, if I do a global search for a contact, when his/her info comes up, if that individual has a home phone number, and a mobile phone number, if I select SMS on the mobile number, when it brings up the chat app, the home phone number is selected. You can only see this though you hit the TEXT button on the top right. This is annoying.

Please note that this would also only happens under certain circumstances. You need to type a persons name in the universal search, that person needs to be the only person that appears, and also at person needs to have the home phone number highlighted blue when you select the mobile phone numbers sms icon. The highlighted number is always the one that appears first, but i dont know what dictates which number appears first. Its different for all my contacts, and i cant see a pattern. Its not the first number entered for a contact and all mine come synced from Google contacts.

not sure if anybody else has this problem......but i dont have any of those problems

logie · 07/27/2009, 11:34 AM

i cant duplicate this issue

capp81 · 07/27/2009, 11:37 AM

Quote:

Originally Posted by S4Rs

Dear Palm,

This is your 4th update and your first major update. For the love of good I am sick of text messaging landlines. For those that are unaware, if I do a global search for a contact, when his/her info comes up, if that individual has a home phone number, and a mobile phone number, if I select SMS on the mobile number, when it brings up the chat app, the home phone number is selected. You can only see this though you hit the TEXT button on the top right. This is annoying.

Please note that this would also only happens under certain circumstances. You need to type a persons name in the universal search, that person needs to be the only person that appears, and also at person needs to have the home phone number highlighted blue when you select the mobile phone numbers sms icon. The highlighted number is always the one that appears first, but i dont know what dictates which number appears first. Its different for all my contacts, and i cant see a pattern. Its not the first number entered for a contact and all mine come synced from Google contacts.

Is it really a bug? Sprint actual allows you to text to a landline phone number.

leftyman · 07/27/2009, 11:37 AM

Doesnt happen to me...user error maybe?

TheOneAfter909 · 07/27/2009, 11:39 AM

Concur.

JFGABEL · 07/27/2009, 11:40 AM

It has happened to me, but if you double check the text button in the upper right hand corner before you send you won't have the issue. However, I agree if you select the txt option under the contact it should only select the mobile numbers associated with the contact.

ronlongo · 07/27/2009, 11:41 AM

I agree. I think this is by design. Just make sure you're sending the text to the right number.

Anyway, I have over 400 contacts on my phone and no matter how hard I tried, I'm unable to reproduce.

JKTex · 07/27/2009, 11:44 AM

I can't duplicate either. And I tried.

Left the 1st number highlighted and only touched the mobile SMS. Checked and all was good.

The Text To Landline feature is fun sometimes. Last time I used it I got a text with a link to go change the voice to a celebrity voice. It's funny, and cool.

Nesta · 07/27/2009, 11:48 AM

Sprint has a service that lets you text landlines. I remember them promiting it soem time back. The person on the other end will hear the text read alod by a computerized voice. I don't think Sprint will turn that off. You need to be more careful.

mrloserpunk · 07/27/2009, 11:48 AM

Time Warner cables digital phone and Caller ID On TV Feature has allowed me to TXT my mom thru her Landline so she can see it on her TV.

Blipstein · 07/27/2009, 11:55 AM

I've had the same problem. I have texted peoples landlines by accident several times. Now I have just learned to be more careful

nyquistJack · 07/27/2009, 11:55 AM

Quote:

Originally Posted by mrloserpunk

Time Warner cables digital phone and Caller ID On TV Feature has allowed me to TXT my mom thru her Landline so she can see it on her TV.

Neat!

rich_halvorson · 07/27/2009, 12:07 PM

I've also accidentally texted my wifes work phone because it didn't default to her mobile phone.

Brewzer · 07/27/2009, 12:14 PM

People still use landlines?

ronlongo · 07/27/2009, 12:15 PM

Quote:

Originally Posted by brewzer

people still use landlines?

barbaric!!!

**pogeypre** · 07/27/2009, 12:16 PM

.... proof read ever do we? Just check what you are doing. Takes two seconds.

**pogeypre** · 07/27/2009, 12:17 PM

Quote:

Originally Posted by ronlongo

I agree. I think this is by design. Just make sure you're sending the text to the right number.

Anyway, I have over 400 contacts on my phone and no matter how hard I tried, I'm unable to reproduce.

Ditto. Unable to replicate.

By the way, kinda wierded me out to not see the shades pic for your avatar.

grappler · 07/27/2009, 12:27 PM

I had the problem a few times with just one contact when I first got the phone, I think because Synergy confused the landline and mobile for that contact. After it happened a few times I went in and re-entered the "home," "mobile," etc., labels for each number for that contact, and the problem went away. I suspect it is (was?) a minor Synergy bug.

Addie_Goodvibes · 07/27/2009, 12:30 PM

Quote:

Originally Posted by S4Rs

Dear Palm,

For the love of good I am sick of text messaging landlines.

I by mistake sent a text to my co-workers landline, Pre sent me notification referencing text to land line and My coworker received an automated voice playback of the text. I think its a great feature.

I make it a point to double check the number before I send again.

Those who can't duplicate it, just send a TYext to your landline home phone, then check your messages.

I like this feature yes it can be annoying if I mistakenly chose the wrong number in a contact.

07/27/2009, 11:28 AM	#1 (permalink)
S4Rs Member Join Date: Jun 2009 Posts: 57 Likes Received: 0 Thanks: 3 Thanked 6 Times in 3 Posts	Fix the freaking Text the Landline Bug PALM! Dear Palm, This is your 4th update and your first major update. For the love of good I am sick of text messaging landlines. For those that are unaware, if I do a global search for a contact, when his/her info comes up, if that individual has a home phone number, and a mobile phone number, if I select SMS on the mobile number, when it brings up the chat app, the home phone number is selected. You can only see this though you hit the TEXT button on the top right. This is annoying. Please note that this would also only happens under certain circumstances. You need to type a persons name in the universal search, that person needs to be the only person that appears, and also at person needs to have the home phone number highlighted blue when you select the mobile phone numbers sms icon. The highlighted number is always the one that appears first, but i dont know what dictates which number appears first. Its different for all my contacts, and i cant see a pattern. Its not the first number entered for a contact and all mine come synced from Google contacts.
	Liked by

07/27/2009, 11:34 AM	#3 (permalink)
logie Member Join Date: Jun 2009 Posts: 249 Likes Received: 0 Thanks: 37 Thanked 34 Times in 20 Posts	i cant duplicate this issue
	Liked by

07/27/2009, 11:37 AM	#5 (permalink)
leftyman Member Join Date: Jun 2009 Posts: 374 Likes Received: 0 Thanks: 30 Thanked 50 Times in 40 Posts	Doesnt happen to me...user error maybe?
	Liked by

07/27/2009, 11:39 AM	#6 (permalink)
TheOneAfter909 Member Join Date: Feb 2009 Location: Iowa Posts: 308 Likes Received: 0 Thanks: 10 Thanked 42 Times in 30 Posts	Concur.
	Liked by

07/27/2009, 11:40 AM	#7 (permalink)
JFGABEL Member Join Date: Jun 2009 Posts: 102 Likes Received: 0 Thanks: 4 Thanked 3 Times in 3 Posts	It has happened to me, but if you double check the text button in the upper right hand corner before you send you won't have the issue. However, I agree if you select the txt option under the contact it should only select the mobile numbers associated with the contact.
	Liked by

07/27/2009, 11:41 AM	#8 (permalink)
ronlongo Member Join Date: May 2009 Location: Providence, RI Posts: 1,201 Likes Received: 0 Thanks: 515 Thanked 284 Times in 141 Posts	I agree. I think this is by design. Just make sure you're sending the text to the right number. Anyway, I have over 400 contacts on my phone and no matter how hard I tried, I'm unable to reproduce.
	Liked by

07/27/2009, 11:44 AM	#9 (permalink)
JKTex Member Join Date: Jul 2009 Posts: 390 Likes Received: 0 Thanks: 8 Thanked 38 Times in 31 Posts	I can't duplicate either. And I tried. Left the 1st number highlighted and only touched the mobile SMS. Checked and all was good. The Text To Landline feature is fun sometimes. Last time I used it I got a text with a link to go change the voice to a celebrity voice. It's funny, and cool.
	Liked by

07/27/2009, 11:48 AM	#10 (permalink)
Nesta Member Join Date: Oct 2003 Posts: 134 Likes Received: 0 Thanks: 49 Thanked 8 Times in 8 Posts	Sprint has a service that lets you text landlines. I remember them promiting it soem time back. The person on the other end will hear the text read alod by a computerized voice. I don't think Sprint will turn that off. You need to be more careful.
	Liked by

07/27/2009, 11:48 AM	#11 (permalink)
mrloserpunk Member Join Date: Jul 2008 Location: Syracuse Posts: 2,564 Likes Received: 0 Thanks: 740 Thanked 442 Times in 327 Posts	Time Warner cables digital phone and Caller ID On TV Feature has allowed me to TXT my mom thru her Landline so she can see it on her TV. __________________ "When there is no more room in hell, the dead will walk the earth" PM me your questions, If I cant find an answer, I'll show you who can.
	Liked by

07/27/2009, 11:55 AM	#12 (permalink)
Blipstein Member Join Date: Jan 2006 Location: Raleigh, NC Posts: 480 Likes Received: 0 Thanks: 37 Thanked 30 Times in 20 Posts	I've had the same problem. I have texted peoples landlines by accident several times. Now I have just learned to be more careful __________________ There is no spoon
	Liked by

07/27/2009, 12:07 PM	#14 (permalink)
rich_halvorson Member Join Date: Jun 2009 Posts: 131 Likes Received: 0 Thanks: 8 Thanked 12 Times in 11 Posts	I've also accidentally texted my wifes work phone because it didn't default to her mobile phone.
	Liked by

07/27/2009, 12:14 PM	#15 (permalink)
Brewzer Member Join Date: Jun 2009 Posts: 95 Likes Received: 0 Thanks: 22 Thanked 13 Times in 10 Posts	People still use landlines?
	Liked by

07/27/2009, 12:16 PM	#17 (permalink)
pogeypre Man of Steelerator (Super Mod) Join Date: May 2009 Posts: 4,390 Likes Received: 244 Thanks: 1,769 Thanked 2,612 Times in 1,563 Posts	.... proof read ever do we? Just check what you are doing. Takes two seconds.
	Liked by

07/27/2009, 12:27 PM	#19 (permalink)
grappler Member Join Date: Oct 2005 Posts: 780 Likes Received: 58 Thanks: 87 Thanked 162 Times in 112 Posts	I had the problem a few times with just one contact when I first got the phone, I think because Synergy confused the landline and mobile for that contact. After it happened a few times I went in and re-entered the "home," "mobile," etc., labels for each number for that contact, and the problem went away. I suspect it is (was?) a minor Synergy bug.
	Liked by

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