Earpiece stopped working

mike321 · 06/22/2009, 09:38 PM

Basically my earpiece has stopped working. My speakerphone works fine and when I connect a headset it works.. I tried disconnecting and connecting a wired headset to see if that would fix it but it's a no go.. Anybody have any other ideas?

jmeray · 06/22/2009, 09:42 PM

Remove the battery. wait 30seconds. Put it back on. Worked on my Treo when that occurred a few times over the years.

krische · 06/22/2009, 09:43 PM

Mine did this too me this afternoon as well. ***? I rebooted and it worked. (are we sure this isn't running windows lol)

rc46 · 06/22/2009, 09:45 PM

Quote:

Originally Posted by krische

Mine did this too me this afternoon as well. ***? I rebooted and it worked. (are we sure this isn't running windows lol)

No if it was WM we would be loosing all sound.

mike321 · 06/22/2009, 11:19 PM

Quote:

Originally Posted by jmeray

Remove the battery. wait 30seconds. Put it back on. Worked on my Treo when that occurred a few times over the years.

I removed the battery and it did nothing. However, a couple hours later the earpiece just started randomly working again

. So I don't know if i should hang on to it or try and swap it out....

ttremblay · 06/22/2009, 11:39 PM

I swapped mine with the "stuck in headset mode" problem.

donman78 · 07/05/2009, 01:47 PM

Having the same problem since I had my headset on while at the gym.

zebrok · 07/05/2009, 02:41 PM

Cant post link to topic in the hardware section but they solved the problem. Put the plug in and out of the jack a few times or do like i did and blow into the jack.

donman78 · 07/05/2009, 02:42 PM

So I took my headset and rapidly put it in and out of the jack and after 4 or 5 times and it finally came out of headset mode

Whatever switch is in there must end up getting stuck.

gabbott · 07/05/2009, 02:49 PM

Quote:

Originally Posted by mike321

I removed the battery and it did nothing. However, a couple hours later the earpiece just started randomly working again

. So I don't know if i should hang on to it or try and swap it out....

That is actually a feature (the phone knew that whoever you were going to talk to in that couple of hours, you really didn't need to talk to)

Sorry for the pointless post

akarol · 07/05/2009, 02:57 PM

Interesting. Would we be required to exchange the entire package (phone and earpiece) if we'd like a replacement earpiece? I doubt they'll just swap the earpiece by itself?!

PS - You should be using a bluetooth headset with the device anyways. You'll never go back to anything wired. I recommend the Sony DR-BT22 headset ($30).

csbeaver · 11/15/2009, 09:30 PM

I had the same issues with my pre.

Pulled my battery out for 1 min and it is now working again.

Hope this helps someone

06/22/2009, 09:38 PM	#1 (permalink)
mike321 Member Join Date: Jun 2009 Posts: 15 Likes Received: 0 Thanks: 1 Thanked 1 Time in 1 Post	Earpiece stopped working Basically my earpiece has stopped working. My speakerphone works fine and when I connect a headset it works.. I tried disconnecting and connecting a wired headset to see if that would fix it but it's a no go.. Anybody have any other ideas?
	Liked by

06/22/2009, 09:42 PM	#2 (permalink)
jmeray Member Join Date: Jun 2006 Posts: 138 Likes Received: 0 Thanks: 4 Thanked 6 Times in 6 Posts	Remove the battery. wait 30seconds. Put it back on. Worked on my Treo when that occurred a few times over the years. __________________ _________________________ - Wife has the PALM Pre - I carry the iPhone 3GS - Who says you can't have it all? - Jabra JX10 - IBM Thinkpad - Hot chick Avatar ...ahhh, life is good.
	Liked by

06/22/2009, 09:43 PM	#3 (permalink)
krische Member Join Date: May 2009 Location: Milwaukee, WI Posts: 422 Likes Received: 0 Thanks: 16 Thanked 119 Times in 55 Posts	Mine did this too me this afternoon as well. ***? I rebooted and it worked. (are we sure this isn't running windows lol)
	Liked by

06/22/2009, 11:39 PM	#6 (permalink)
ttremblay Member Join Date: Jun 2009 Location: San Diego Posts: 164 Likes Received: 0 Thanks: 4 Thanked 10 Times in 8 Posts	I swapped mine with the "stuck in headset mode" problem.
	Liked by

07/05/2009, 01:47 PM	#7 (permalink)
donman78 Member Join Date: Jun 2009 Location: Ithaca, NY Posts: 11 Likes Received: 0 Thanks: 3 Thanked 0 Times in 0 Posts	Having the same problem since I had my headset on while at the gym.
	Liked by

07/05/2009, 02:41 PM	#8 (permalink)
zebrok Member Join Date: May 2009 Posts: 8 Likes Received: 0 Thanks: 6 Thanked 0 Times in 0 Posts	Its the jack Cant post link to topic in the hardware section but they solved the problem. Put the plug in and out of the jack a few times or do like i did and blow into the jack.
	Liked by

07/05/2009, 02:42 PM	#9 (permalink)
donman78 Member Join Date: Jun 2009 Location: Ithaca, NY Posts: 11 Likes Received: 0 Thanks: 3 Thanked 0 Times in 0 Posts	So I took my headset and rapidly put it in and out of the jack and after 4 or 5 times and it finally came out of headset mode Whatever switch is in there must end up getting stuck.
	Liked by

07/05/2009, 02:57 PM	#11 (permalink)
akarol Member Join Date: Jun 2009 Posts: 166 Likes Received: 0 Thanks: 5 Thanked 13 Times in 11 Posts	Interesting. Would we be required to exchange the entire package (phone and earpiece) if we'd like a replacement earpiece? I doubt they'll just swap the earpiece by itself?! PS - You should be using a bluetooth headset with the device anyways. You'll never go back to anything wired. I recommend the Sony DR-BT22 headset ($30).
	Liked by

11/15/2009, 09:30 PM	#12 (permalink)
csbeaver Member Join Date: Oct 2009 Posts: 1 Likes Received: 0 Thanks: 0 Thanked 0 Times in 0 Posts	I had the same issues with my pre. Pulled my battery out for 1 min and it is now working again. Hope this helps someone
	Liked by

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