How many times have you exchanged your Pre's - Page 10

derek5L · 08/27/2009, 11:39 PM

30 days dude, 30 days.

derek5L · 08/27/2009, 11:44 PM

Best Buy hates me. I have gone and exchanged my Pre 3 times within the last 10 days. Even the girl at the cust service desk said "I hope we dont have to see YOU for a while". I felt like smackin the wench.

derek5L · 08/27/2009, 11:45 PM

Oh, and now I am on my 32nd day from my contract renewal date. So, if this one bums out on me, I am S.O.L.

SailorSteph · 08/27/2009, 11:56 PM

Honestly, really surprised to hear that so many people have returned their Pre. I have had mine for several months now, and work in an outdoor, highly-physical, high-stress environment....something that has killed 4 Blackberry Storms...and, despite this, the Pre has consistently had flawlessly reliable touch-screen functioning, and pixel quality. My boyfriend jokes that my phone's front screen is "fake" because of the picture clarity on the front. I've been very impressed with this phone, and RELIEVED -- I am a technology junky, and I just haven't had many phones live up to their hype.

schnoid · 08/28/2009, 12:42 AM

Quote:

Originally Posted by nowise

So I just returned my original Pre which started shutting down when I closed the slider. My new one (not a refurb) has a big discolored spot in the bottom left and also a slight oreo twist to the right but only when closed.

What is the consensus around here, should I march back in there and make them order yet another?

with the slight oreo twist, I would say it wouldn't be worth returning it since the next might have the same issue, but if you have a huge discoloration, then I would definitely return it.

flyboy1100 · 08/28/2009, 12:55 AM

I am on my 3rd and so far so good. The first was perfect but there was a problem with touchstone charging. The 2nd I only had a week an the slider was horrible, moved 4mm, completely unusable. The 3rd (now, typing this message) is pretty good. Slider is a little looser than first but I tightened it up tonight and now is is ok. Hardley any play at all now.

Coop1979 · 08/28/2009, 01:02 PM

Went to 2 different Best Buys in the Charlotte area to swap mine out and none of them had any units without a significant amount of twist right out of the box. Sunday is my 30 days... what to do...

Jason51 · 08/28/2009, 02:33 PM

On my 2nd. First one didn't have the oreo issue but it got stuck in headset mode. The replacement has been working well so far but does have a bit of twist.

peterweb · 08/28/2009, 02:53 PM

Quote:

Originally Posted by flyboy1100

I am on my 3rd and so far so good. The first was perfect but there was a problem with touchstone charging. The 2nd I only had a week an the slider was horrible, moved 4mm, completely unusable. The 3rd (now, typing this message) is pretty good. Slider is a little looser than first but I tightened it up tonight and now is is ok. Hardley any play at all now.

How did you tighten it up?

bpdamas · 08/28/2009, 03:51 PM

I will be on my fourth in about an hour. Fingers crossed!

Studog712 · 08/28/2009, 04:28 PM

I am now on my third Pre. Unfortunately, I could have avoided having to turn in my original unit if I would have figured out that it was a software glitch causing my issues with my Exchange email account and draining my battery in less than an hour. The second exchange was done right after they gave it to me because the damn screen twisted like an oreo right out of the box.

xcomputerman · 08/28/2009, 05:03 PM

I'm getting ready to exchange for a third Pre.

My first Pre (purchased near launch) was perfect, until one day stupidity got the best of me and I dropped it on a hard floor and the screen would no longer respond to touch.

I got a replacement, but the replacement was of noticeably poorer quality -- had the oreo effect and a little bit of light bleed near the bottom of the LCD. Then, having failed to learn my lesson, I dropped this one again. The phone survived this time, but it got a nasty scratch on top. I tried to ignore it, but it just kept bugging the heck out of me. So I went to the Sprint store and whined about everything I hated on the phone until they ordered a replacement... heh.

sixersman111 · 08/28/2009, 05:28 PM

how do u guys so many free phones. Mine broke and i was not able to get one at all. I pressed the center button and the screen cracked. Palm said they would give me replacement phone for free but almost positive that phone is goin to have something wrong with it

Vnak · 08/28/2009, 08:31 PM

1st: Dead pixel, unresponsive screen.
2nd: Palm turns off when keyboard slides close
3rd: Slider scratches when sliding. Issues with headset being stuck in headset mode.

On my 4th pre. There is a little gap at the top compared to my other ones and it twists slightly. I figured the gap is a good thing as it will prevent scratches on the mirror finish on back. The slight twist, i can live with. almost out of my 30 days. I hope this is the one!

devise · 08/29/2009, 03:01 PM

I just got my 4th Pre within the past week and it has been a nightmare. The one I have now seems really good. Slight movement with the screen, but thats it.

Im praying nothing else goes wrong because trying to find a good phone has been frustrating. Dealing with all of the morons at Best Buy and the Sprint store is no fun.

My phone was made on 8/10/2009 so hopefully that means newer ones are built better!

flyboy1100 · 08/29/2009, 04:02 PM

Quote:

Originally Posted by peterweb

How did you tighten it up?

I took a razor blade and pushed between the 2 halves on the volume side. If you pull the battery you can see the slider rails. The part that slides on the rail is loose, I just pushed ir over and it is good so far. I am thunking I might need to do it every few months but it only takes seconds to do. I found pics somewhere on this site for how, but I don't remember where

ernest Aguilar · 09/02/2009, 11:03 PM

ok so i am on my third pre and this one the screen is loose i have gotten new pres before no questions ask but this time i am not they said that they needed to do a special order or something like that does this mean i am getting a refurb one and whats the deal with that policy i have insurance on my account..

getmoneyeveryday · 09/02/2009, 11:13 PM

0

Hurleygm · 09/27/2009, 08:02 PM

1st. - Had dead pixels and "oreo" effect. (Didn't know this was a typical issue)
2nd. - Exterior speaker died.
3rd. - Up volume speaker is stuck - will exchange it tomorrow.

donm527 · 09/27/2009, 08:53 PM

Asking the Mods to close this poll. Appreciate all the responses. Very surprised by how many votes. Created an updated poll.

View Poll Results: How many times have you exhanged your Pre?
This is my 4th Time. Fifth Pre!! Really?!	31	3.73%
Third time's the charm. This is my fourth Pre.	29	3.49%
Twice. This is my third Pre.	100	12.02%
Once. This is my second Pre.	203	24.40%
None - First Pre and it's been perfect	469	56.37%
Voters: 832. You may not vote on this poll

08/27/2009, 11:39 PM	#181 (permalink)
derek5L Member Join Date: Jul 2009 Posts: 33 Likes Received: 0 Thanks: 1 Thanked 0 Times in 0 Posts	30 days dude, 30 days.
	Liked by

08/27/2009, 11:44 PM	#182 (permalink)
derek5L Member Join Date: Jul 2009 Posts: 33 Likes Received: 0 Thanks: 1 Thanked 0 Times in 0 Posts	Best Buy hates me. I have gone and exchanged my Pre 3 times within the last 10 days. Even the girl at the cust service desk said "I hope we dont have to see YOU for a while". I felt like smackin the wench.
	Liked by

08/27/2009, 11:45 PM	#183 (permalink)
derek5L Member Join Date: Jul 2009 Posts: 33 Likes Received: 0 Thanks: 1 Thanked 0 Times in 0 Posts	Oh, and now I am on my 32nd day from my contract renewal date. So, if this one bums out on me, I am S.O.L.
	Liked by

08/27/2009, 11:56 PM	#184 (permalink)
SailorSteph Member Join Date: Jul 2009 Posts: 9 Likes Received: 0 Thanks: 0 Thanked 0 Times in 0 Posts	Honestly, really surprised to hear that so many people have returned their Pre. I have had mine for several months now, and work in an outdoor, highly-physical, high-stress environment....something that has killed 4 Blackberry Storms...and, despite this, the Pre has consistently had flawlessly reliable touch-screen functioning, and pixel quality. My boyfriend jokes that my phone's front screen is "fake" because of the picture clarity on the front. I've been very impressed with this phone, and RELIEVED -- I am a technology junky, and I just haven't had many phones live up to their hype.
	Liked by

08/28/2009, 12:55 AM	#186 (permalink)
flyboy1100 Member Join Date: Jul 2009 Posts: 187 Likes Received: 0 Thanks: 2 Thanked 3 Times in 2 Posts	I am on my 3rd and so far so good. The first was perfect but there was a problem with touchstone charging. The 2nd I only had a week an the slider was horrible, moved 4mm, completely unusable. The 3rd (now, typing this message) is pretty good. Slider is a little looser than first but I tightened it up tonight and now is is ok. Hardley any play at all now.
	Liked by

08/28/2009, 01:02 PM	#187 (permalink)
Coop1979 Member Join Date: Jun 2004 Posts: 12 Likes Received: 0 Thanks: 5 Thanked 3 Times in 1 Post	Went to 2 different Best Buys in the Charlotte area to swap mine out and none of them had any units without a significant amount of twist right out of the box. Sunday is my 30 days... what to do...
	Liked by

08/28/2009, 02:33 PM	#188 (permalink)
Jason51 Member Join Date: Jun 2009 Location: MN Posts: 14 Likes Received: 0 Thanks: 0 Thanked 2 Times in 2 Posts	On my 2nd. First one didn't have the oreo issue but it got stuck in headset mode. The replacement has been working well so far but does have a bit of twist.
	Liked by

08/28/2009, 03:51 PM	#190 (permalink)
bpdamas Member Join Date: Nov 2008 Posts: 1,318 Likes Received: 4 Thanks: 142 Thanked 303 Times in 186 Posts	I will be on my fourth in about an hour. Fingers crossed!
	Liked by

08/28/2009, 04:28 PM	#191 (permalink)
Studog712 Member Join Date: Jul 2009 Posts: 13 Likes Received: 0 Thanks: 2 Thanked 8 Times in 1 Post	I am now on my third Pre. Unfortunately, I could have avoided having to turn in my original unit if I would have figured out that it was a software glitch causing my issues with my Exchange email account and draining my battery in less than an hour. The second exchange was done right after they gave it to me because the damn screen twisted like an oreo right out of the box.
	Liked by

08/28/2009, 05:03 PM	#192 (permalink)
xcomputerman Member Join Date: Apr 2008 Posts: 259 Likes Received: 0 Thanks: 8 Thanked 64 Times in 30 Posts	I'm getting ready to exchange for a third Pre. My first Pre (purchased near launch) was perfect, until one day stupidity got the best of me and I dropped it on a hard floor and the screen would no longer respond to touch. I got a replacement, but the replacement was of noticeably poorer quality -- had the oreo effect and a little bit of light bleed near the bottom of the LCD. Then, having failed to learn my lesson, I dropped this one again. The phone survived this time, but it got a nasty scratch on top. I tried to ignore it, but it just kept bugging the heck out of me. So I went to the Sprint store and whined about everything I hated on the phone until they ordered a replacement... heh.
	Liked by

08/28/2009, 05:28 PM	#193 (permalink)
sixersman111 Member Join Date: Jul 2009 Posts: 18 Likes Received: 0 Thanks: 3 Thanked 0 Times in 0 Posts	how do u guys so many free phones. Mine broke and i was not able to get one at all. I pressed the center button and the screen cracked. Palm said they would give me replacement phone for free but almost positive that phone is goin to have something wrong with it
	Liked by

08/28/2009, 08:31 PM	#194 (permalink)
Vnak Member Join Date: Aug 2009 Posts: 14 Likes Received: 0 Thanks: 0 Thanked 0 Times in 0 Posts	1st: Dead pixel, unresponsive screen. 2nd: Palm turns off when keyboard slides close 3rd: Slider scratches when sliding. Issues with headset being stuck in headset mode. On my 4th pre. There is a little gap at the top compared to my other ones and it twists slightly. I figured the gap is a good thing as it will prevent scratches on the mirror finish on back. The slight twist, i can live with. almost out of my 30 days. I hope this is the one!
	Liked by

08/29/2009, 03:01 PM	#195 (permalink)
devise Member Join Date: Aug 2009 Posts: 15 Likes Received: 0 Thanks: 1 Thanked 0 Times in 0 Posts	I just got my 4th Pre within the past week and it has been a nightmare. The one I have now seems really good. Slight movement with the screen, but thats it. Im praying nothing else goes wrong because trying to find a good phone has been frustrating. Dealing with all of the morons at Best Buy and the Sprint store is no fun. My phone was made on 8/10/2009 so hopefully that means newer ones are built better!
	Liked by

09/02/2009, 11:03 PM	#197 (permalink)
ernest Aguilar Member Join Date: Jul 2009 Posts: 26 Likes Received: 0 Thanks: 2 Thanked 0 Times in 0 Posts	ok so i am on my third pre and this one the screen is loose i have gotten new pres before no questions ask but this time i am not they said that they needed to do a special order or something like that does this mean i am getting a refurb one and whats the deal with that policy i have insurance on my account..
	Liked by

LinkBacks (?) LinkBack to this Thread: http://forums.webosnation.com/palm-pre-pre-plus/188002-how-many-times-have-you-exchanged-your-pres.html
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09/02/2009, 11:13 PM	#198 (permalink)
getmoneyeveryday Member Join Date: Aug 2009 Posts: 215 Likes Received: 0 Thanks: 14 Thanked 12 Times in 12 Posts	0
	Liked by

09/27/2009, 08:02 PM	#199 (permalink)
Hurleygm Member Join Date: Aug 2009 Posts: 11 Likes Received: 0 Thanks: 0 Thanked 0 Times in 0 Posts	1st. - Had dead pixels and "oreo" effect. (Didn't know this was a typical issue) 2nd. - Exterior speaker died. 3rd. - Up volume speaker is stuck - will exchange it tomorrow.
	Liked by

09/27/2009, 08:53 PM	#200 (permalink)
donm527 Member Join Date: Jun 2009 Posts: 1,718 Likes Received: 94 Thanks: 54 Thanked 139 Times in 107 Posts	Asking the Mods to close this poll. Appreciate all the responses. Very surprised by how many votes. Created an updated poll.
	Liked by

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