Palm Level 2 Tech support: Update due this week or next!

rcyphermd · 06/17/2009, 09:21 PM

I just spent 90 minutes on the phone with a Level 2 Palm Tech support person. He said the Palm update they are working on should be ready this week, next week at the latest. He said it will address email issues, speed issues, exchange issues, calendar problems, battery life, and overall usability and function. He seemed like he knew what he was talking about.

He was able to rectify my problems with my data transfer. I will know in about 4 hours if it all transfers over.

Minsc · 06/17/2009, 09:23 PM

Encouraging news, and seems to fit with other rumors. Thanks!

gabbott · 06/17/2009, 09:23 PM

Yeah it has been mentioned that 1.0.3 is around the corner. Looking forward to the bug fixes.

clevin · 06/17/2009, 09:24 PM

lets hope for BT file transfer first!

ejohnnyk · 06/17/2009, 09:26 PM

Woo Hoo!!!

06/17/2009, 09:26 PM

Quote:

Originally Posted by clevin

lets hope for BT file transfer first!

Bluetooth 1 way SEND from my mac works fine. Receiving a file is a different story.

clevin · 06/17/2009, 09:29 PM

Quote:

Originally Posted by enjoyingsilence

Bluetooth 1 way SEND from my mac works fine. Receiving a file is a different story.

u mean Pre can receive file through BT? I thought I tried that with no success?

06/17/2009, 09:30 PM

Quote:

Originally Posted by clevin

u mean Pre can receive file through BT? I thought I tried that with no success?

WAIT WAIT. I had a brain fart. LOL. I'm using a treo pro. which does let me do this.. I'm a buffon.

SORRY

Eguy · 06/17/2009, 09:40 PM

Quote:

Originally Posted by clevin

lets hope for BT file transfer first!

Amen to that! It is rediculous you can't send things to and from the Pre.

krische · 06/17/2009, 10:07 PM

Quote:

Originally Posted by gabbott

Yeah it has been mentioned that 1.0.3 is around the corner. Looking forward to the bug fixes.

If they are going to fix that many things in 1.0.3; I wonder how big 1.1 will be?

BMAX · 06/17/2009, 10:17 PM

Some help with battery life would definitely be welcome.

johnwashere · 06/17/2009, 10:19 PM

Im guessing the update will be out next week and im expecting just a couple things to be fixed. I just hoped I will be surprised and my exchange (non ssl) will work! better battery life is always welcome, even though mine is good allready!

krische · 06/17/2009, 10:19 PM

Quote:

Originally Posted by BMAX

Some help with battery life would definitely be welcome.

I got to say I've noticed a drastic improvement after the first week. I've surfed the web on it for like half an hour and it'll only drop 3-5% in battery. When I first bought it, that would have probably droped it like 15-20%. So I think the batteries need a little "break in" period or something.

TreoRock · 06/17/2009, 10:27 PM

I think the biggest problem right now is reception and call quality. My Treo 755p had way better reception than the Pre.

Kev1000000 · 06/17/2009, 10:38 PM

No fix with the reception issues?

Zach_Alt · 06/17/2009, 10:40 PM

haha kev, I've got full bars everywhere except one part of one neighborhood.

complain and ask for an AIRAVE

mosdl · 06/17/2009, 10:44 PM

The battery fix might be the reception fix.

allthewayhome · 06/17/2009, 10:47 PM

So psyched.

searchable · 06/17/2009, 10:48 PM

Quote:

Originally Posted by rcyphermd

I just spent 90 minutes on the phone with a Level 2 Palm Tech support person. He said the Palm update they are working on should be ready this week, next week at the latest. He said it will address email issues, speed issues, exchange issues, calendar problems, battery life, and overall usability and function. He seemed like he knew what he was talking about.

He was able to rectify my problems with my data transfer. I will know in about 4 hours if it all transfers over.

Wow, that's one heck of a of a 0.01 update!! Hmm, given their last 0.01 update fixed 2 things, I would be cautiously optimistic if i were you... Sounds like bug fixes, not functionality additions.

mech1164 · 06/17/2009, 11:07 PM

I'm with ya on the battery issues resolve the reception problems to. It does look like they are interconnected.

I really want this to be solved. It doesn't even need to be 5 bars, 3-4 will be fine. I see it go from 1-3-2-4 back to one and that's just sitting in the living room. I go out to the next room and it's no sig. I step outside to 3-4. It's very frustrating.

I don't want to return this thing. FIX IT!!!!!!!!!!!!

06/17/2009, 09:21 PM	#1 (permalink)
rcyphermd Member Join Date: Oct 2003 Location: Butler, PA Posts: 795 Likes Received: 0 Thanks: 7 Thanked 52 Times in 13 Posts	Palm Level 2 Tech support: Update due this week or next! I just spent 90 minutes on the phone with a Level 2 Palm Tech support person. He said the Palm update they are working on should be ready this week, next week at the latest. He said it will address email issues, speed issues, exchange issues, calendar problems, battery life, and overall usability and function. He seemed like he knew what he was talking about. He was able to rectify my problems with my data transfer. I will know in about 4 hours if it all transfers over.
	Liked by Thanked by i700plus, redskyy, syphex

06/17/2009, 09:23 PM	#2 (permalink)
Minsc Member Join Date: Feb 2001 Location: Minnesota Posts: 972 Likes Received: 1 Thanks: 5 Thanked 38 Times in 17 Posts	Encouraging news, and seems to fit with other rumors. Thanks!
	Liked by

06/17/2009, 09:23 PM	#3 (permalink)
gabbott Member Join Date: May 2009 Posts: 986 Likes Received: 0 Thanks: 72 Thanked 124 Times in 86 Posts	Yeah it has been mentioned that 1.0.3 is around the corner. Looking forward to the bug fixes.
	Liked by

06/17/2009, 09:24 PM	#4 (permalink)
clevin Member Join Date: Jul 2007 Posts: 2,367 Likes Received: 54 Thanks: 133 Thanked 214 Times in 155 Posts	lets hope for BT file transfer first!
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06/17/2009, 09:26 PM	#5 (permalink)
ejohnnyk Member Join Date: Jun 2009 Posts: 266 Likes Received: 0 Thanks: 50 Thanked 49 Times in 31 Posts	Woo Hoo!!!
	Liked by

06/17/2009, 10:17 PM	#11 (permalink)
BMAX Member Join Date: Oct 2005 Posts: 33 Likes Received: 0 Thanks: 15 Thanked 0 Times in 0 Posts	Some help with battery life would definitely be welcome.
	Liked by

06/17/2009, 10:19 PM	#12 (permalink)
johnwashere Member Join Date: Apr 2009 Location: OH Posts: 130 Likes Received: 0 Thanks: 4 Thanked 4 Times in 4 Posts	Im guessing the update will be out next week and im expecting just a couple things to be fixed. I just hoped I will be surprised and my exchange (non ssl) will work! better battery life is always welcome, even though mine is good allready!
	Liked by

06/17/2009, 10:27 PM	#14 (permalink)
TreoRock Member Join Date: Mar 2000 Location: CA Posts: 3,099 Likes Received: 26 Thanks: 350 Thanked 125 Times in 80 Posts	I think the biggest problem right now is reception and call quality. My Treo 755p had way better reception than the Pre. __________________
	Liked by

06/17/2009, 10:38 PM	#15 (permalink)
Kev1000000 Member Join Date: Jan 2006 Location: Troy, MI Posts: 704 Likes Received: 5 Thanks: 43 Thanked 228 Times in 76 Posts	No fix with the reception issues? __________________ Developer of: fDealert ff\|ff PowerNapff\|f Catchwords ------------------------------------- Discuss my apps in my developer forum
	Liked by

06/17/2009, 10:40 PM	#16 (permalink)
Zach_Alt Member Join Date: Jun 2009 Posts: 32 Likes Received: 0 Thanks: 7 Thanked 1 Time in 1 Post	haha kev, I've got full bars everywhere except one part of one neighborhood. complain and ask for an AIRAVE
	Liked by

06/17/2009, 10:44 PM	#17 (permalink)
mosdl Member Join Date: Jun 2009 Location: Silicon Valley Posts: 787 Likes Received: 30 Thanks: 3 Thanked 102 Times in 67 Posts	The battery fix might be the reception fix.
	Liked by

06/17/2009, 10:47 PM	#18 (permalink)
allthewayhome Member Join Date: Apr 2009 Posts: 233 Likes Received: 0 Thanks: 48 Thanked 10 Times in 9 Posts	So psyched.
	Liked by

06/17/2009, 11:07 PM	#20 (permalink)
mech1164 Member Join Date: Apr 2009 Posts: 192 Likes Received: 3 Thanks: 30 Thanked 18 Times in 12 Posts	I'm with ya on the battery issues resolve the reception problems to. It does look like they are interconnected. I really want this to be solved. It doesn't even need to be 5 bars, 3-4 will be fine. I see it go from 1-3-2-4 back to one and that's just sitting in the living room. I go out to the next room and it's no sig. I step outside to 3-4. It's very frustrating. I don't want to return this thing. FIX IT!!!!!!!!!!!!
	Liked by

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