I'm using Google for my palm contact information and I'm trying to figure out how to do custom ringtones/photos for those users. Do I have to set up a Palm profile for them?

When i migrated my Palm 680 it appears that some of the contact photos were uploaded/synced with Gmail and the Pre but not all of them. What is going on here? I'm thinking it has to do with the people that are also on GChat don't get their photo imported.