Cox Email Support

[roturn]

HAs anyone else had a problem setting up Cox email throuhg a POP3 account on the Pre?

It says authentication failed and I know I have the right pop and smtp settings.

[roturn]

nevermind.

FYI

Choose SSL for incoming and outgoing

then also, authenticate smtp

[bwilless]

Cox Pop3 is not working on my pre. Here are my settings:

incoming server: pop.central.cox.net
outgoing server: smtp.west.cox.net port 465
outgoing server requires authentication is on.

On my 800w these settings work fine, do not have ssl enabled on the 800w. If I enable ssl on on the pre is says my certificate is invalid and asks if the date and time are correct?

Anyone else having luck with cox email?

Thanks,

Brian

[sheepdog]

I can't get my Cox account to work either. Very frustrating to say the least. I have tried several outgoing servers and settings. Nothing works. I wish I had some answers but I am looking for advice as well.

[gopostal]

I couldn't get my Cox email setup until Sunday. I tried all day Saturday. I think I entered a wrong password (forgot I changed it). No matter how much I tried, I knew I had everything correct, but I had to wait a day to get it working. (3 strikes and you're out!) Here are my settings:

Incoming: pop.east.cox.net
Outgoing: smtp.east.cox.net
no encryption
no authentication

[sheepdog]

Thanks for the info. What do you have listed in the "Port" for each incoming and outgoing?

[jwdesselle]

I did a combination of all of the above and Cox.net email will work. Keep trying if you are having trouble. It took me a while to figure out that "Incoming Server" was the actual field, not a heading!

[jedijoephx]

I'm having issues with cox.net, the cox.net email synced with the pre, but I can only send and not recieve. I'm not sure what I'm doing wrong...

here are my settings...

I'm in arizona using windows mail on vista

incoming server: pop.west.cox.net
outgoing server: smtp.west.cox.net port 567 (which cox said to use)
outgoing server requires authentication is on.


it's weird that I can send but not recieve??

any help would be great

thanks

[jwdesselle]

Details of my settings:
My COX account is working perfectly here in Baton Rouge, LA.
My settings:

Mail Type
POP

Incoming Mail Server:
pop.east.cox.net
xxxxxxxxxxxx - user name
................. - password
995 - port
SSL - encryption

Outgoing Mail Server:
smtp.east.cox.net
Use Authentication - ON
xxxxxxxxxxxx - user name
................. - password
465 - Port #
SSL - encryption

[TurboTiger]

Originally Posted by jwdesselle

Details of my settings:
My COX account is working perfectly here in Baton Rouge, LA.
My settings:

Mail Type
POP

Incoming Mail Server:
pop.east.cox.net
xxxxxxxxxxxx - user name
................. - password
995 - port
SSL - encryption

Outgoing Mail Server:
smtp.east.cox.net
Use Authentication - ON
xxxxxxxxxxxx - user name
................. - password
465 - Port #
SSL - encryption

Which device are you using and have you ever used that setting on a Sprint Centro or Treo

TIA

[udratherbme]

so sprint is allowing use of cox, smtp server....

[akarol]

You said "cox"... hehehheheeh!

[jwdesselle]

Originally Posted by TurboTiger

Which device are you using and have you ever used that setting on a Sprint Centro or Treo

TIA

I'm using my new Palm Pre device.

[jwdesselle]

Originally Posted by akarol

You said "cox"... hehehheheeh!

Well, some of us like Cox.................................for an ISP!!!!

[TurboTiger]

Originally Posted by jwdesselle

I'm using my new Palm Pre device.

Tks for the info. I've never been able to get it to work (I use Print & gmail outgoing settings ) but I'm gonna give it a go on my Centro w/the settings you provided.
Tks Again

[TurboTiger]

Originally Posted by jwdesselle

Details of my settings:
My COX account is working perfectly here in Baton Rouge, LA.
My settings:

Mail Type
POP

Incoming Mail Server:
pop.east.cox.net
xxxxxxxxxxxx - user name
................. - password
995 - port
SSL - encryption

Outgoing Mail Server:
smtp.east.cox.net
Use Authentication - ON
xxxxxxxxxxxx - user name
................. - password
465 - Port #
SSL - encryption

For all of you with Centro's on Cox the settings above for the Outgoing Mail Server work. I can't believe it. I've been using Sprint and gmail outgoing servers and of course the header on the receivers end of my email reads something like ' xxxxx.sprintpcs@xxx.com on behalf of xxxxxx@cox.net..... well something to that effect.

I haven't used the Incoming settings above because the settings I have work and I'm not going jack-around with it.

So thanks to jwdesselle these settings have cleaned up a confusing outgoing mail header on my email.

Good Luck

[mkaupp]

Thanks jwdesselle. I was able to get mine to work once I disconnected from my home wireless network and used the Sprint network only. I used the same settings posted earlier in this thread:

Mail Type
POP

Incoming Mail Server:
pop.east.cox.net
xxxxxxxxxxxx - user name
................. - password
995 - port
SSL - encryption

Outgoing Mail Server:
smtp.east.cox.net
Use Authentication - ON
xxxxxxxxxxxx - user name
................. - password
465 - Port #
SSL - encryption

[06MS6]

Originally Posted by bwilless

Cox Pop3 is not working on my pre. Here are my settings:

incoming server: pop.central.cox.net
outgoing server: smtp.west.cox.net port 465
outgoing server requires authentication is on.

On my 800w these settings work fine, do not have ssl enabled on the 800w. If I enable ssl on on the pre is says my certificate is invalid and asks if the date and time are correct?

Anyone else having luck with cox email?

Thanks,

Brian

Why is your incoming "central" and your outgoing "west"?

Anyway, I've forwarded both my Cox emails to a Gmail account and left them behind forever. Gmail support on phones is always there, don't have to use POP3 which has been holding my email management back until I discovered I didn't have to use it.

Honestly, being able to move around emails and have that reorganization reflected to whatever else you're using for email (Outlook for example) is so much nicer than using a simple POP3 setup.

[ADGrant]

Originally Posted by 06MS6

Anyway, I've forwarded both my Cox emails to a Gmail account and left them behind forever. Gmail support on phones is always there, don't have to use POP3 which has been holding my email management back until I discovered I didn't have to use it.

Honestly, being able to move around emails and have that reorganization reflected to whatever else you're using for email (Outlook for example) is so much nicer than using a simple POP3 setup.

This is excellent advice for anyone still using their ISP email account.

[jwdesselle]

So thanks to jwdesselle these settings have cleaned up a confusing outgoing mail header on my email.

Good Luck

Thanks for all the thank you notes out there. It really makes me feel like I did something usefull! lol

BTW - I'm loving my PRE. All my friends are in awe of it, especially when I tell them there are things I'm not totally excited about, but believe it will be fixed with updates. They can't believe it when I tell them about the very few cons. But, honesty always is a better seller, IMHO.