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  1. haydur's Avatar
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       #1  
    FYI: Just performed the LNP between my SERO and ED lines and moved my old SERO line to the Pre. Part of the process of doing a full reset via the EPST menu. Note that this menu is for basic information viewing only, plus the hard reset.

    Go to the dial pad, and press ##786#
    Last edited by haydur; 06/06/2009 at 11:44 AM.
  2. jayzun's Avatar
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    #2  
    mines asking for master subsidy lock when i try doing hard reset
  3. jayzun's Avatar
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    #3  
    bump? Anyone? I'm porting my numbers and need to do a hard reset.
  4. haydur's Avatar
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       #4  
    Quote Originally Posted by jayzun View Post
    bump? Anyone? I'm porting my numbers and need to do a hard reset.
    You need to get the MSL from Sprint. There is no known way to get multiple-use MSLs from the phone yet. Sprint will issue you a one-time use MSL upon request.

    You should call and tell them that you want to do a master-reset and the phone is asking for the MSL. They should give it to you without any problem.
  5. #5  
    Crap mine's a refurb! Haha jk.. Thanks for the info.
    Who am I, sir? A Utah man am I A Utah man, sir, and will be till I die!
  6. #6  
    This is what the Sprint Rep told me to do. To be safe I would call them to verify. Also just want to say they were pretty good service for my first CS call.
    Last edited by miles4000; 06/06/2009 at 03:49 PM.

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