02/27/2012, 11:30 AM
In the same boat brother.
My package is right now in Indian Customs, since last couple of days. If it doesn't get out from there tomorrow, my nightmare will be true.
You should be able to see the tracking of package on USPS.com, even when Package is in transit in India. They would show you when Package is going into Customs and when Package is going out of Customs. Give 3 days for Customs Clearance. If it still doesn't get out of Customs, its time to investigate. Even if USPS Tracking doesn't show Customs in/out status, least it would show is that Package is in India. Won't take a week for Package to be in/out of Customs, so thats your marker.
Find which regional customs office (called "Foreign Postoffice") process packages for your region. Call them and provide them with you USPS receipt number, they would let you know the status. If its frozen, they would let you know about further procedure. Mostly you would be required to furnish a copy of Invoice and a Declaration (purpose and use of items inside package).
My experience is that if there is no Invoice attached to package or the price declared on USPS receipt is too less as compared to size of package, Customs will freeze it.
I have had 10+ package delivered to me via USPS. USPS First Class (or the cheapest mode) is no good. It doesn't show tracking.
Priority Mail is good - I use it most of times, but I tend to use Express Mail if items are costly.