I have a Palm Pre 2 (WebOS 2.1) that I want to take back to how it was when it came out of the box. I've futzed with it a bit - installing PreWare, patches, etc. It somehow got to the point where it will not alert me when an SMS is received and I'd like to go back to ground zero.
I did a full erase from Device Info app. Still same problem.
So I've been trying to use WebOS Doctor, however on the screen that says "Connect your phone directly to your computer......" it just sits there. The "Next" button stays grayed out.
I've tried connecting it when it's powered off (WebOS Doctor starts working, turns on the phone, then complains it's disconnected), I've tried having it just charge the battery (no action at all) and I've put it in USB drive mode (no action at all).
Any recommendations for 1) getting it into true out-of-the-box settings or 2) using WebOS Doctor specifically to accomplish that?