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  1.    #1  
    Hello,

    I have just got a Pre 2 from an E-bay seller in Germany. On the box it reads "NA-UMTS Unlocked".

    I am in France, and I'm unable to get a 3G (same as UMTS, isn't it?) data connection. The best I get is G (meaning GPRS), which is much slower.

    I'm quite sure my SIM card is OK (tested on another phone), and nearly sure I have the right webOS Doctor installed (filename is webosdoctorp103ueuna-wr.jar).

    I'm beginning to wonder if there is a hardware incompatibility?

    TIA for any advice - best regards, Daniel
  2. #2  
    EU UMTS bands use different frequencies compared to NA UMTS bands for 3G IIRC.

    Edit:
    North America (US/CAN)
    (2G bands) 850/900/1800/1900 GSM
    (3G bands) 850/1900 UMTS

    Europe
    (2G bands)850/900/1800 /1900 GSM
    (3G bands)900/2100 UMTS

    Notice how your NA Pre2 requires 850/1900 UMTS yet the EU standard is 900/2100 frequency (for 3G)?


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  3.    #3  
    Thank you for this explanation. So I guess I'm stuck with this hardware incompatibility.

    However, my wife has had a HP Veer at the same time, and it's ATT (unlocked), and it does connect at 3G speed. Maybe the Veer is better equipped and can connect in 3G everywhere...

    Regards, Daniel
  4. #4  
    Quote Originally Posted by dclement1 View Post
    Thank you for this explanation. So I guess I'm stuck with this hardware incompatibility.

    However, my wife has had a HP Veer at the same time, and it's ATT (unlocked), and it does connect at 3G speed. Maybe the Veer is better equipped and can connect in 3G everywhere...

    Regards, Daniel
    You are right.

    Veer
    North America (US/CAN)
    (2G bands) 850/900/1800/1900 (quad band) GSM
    (3G bands) 850/1900/2100 (CAT10/CAT6) UMTS

    Europe
    (2G bands) 850/900/1800/1900 (quad band) GSM
    (3G bands) 900/1900/2100 UMTS

    Europe uses 1900/2100 primarily and the NA GSM Veer is compatible with 1900/2100. Her 3G coverage might be subpar if her specific carrier uses 900 Mhz as well (since the NA only has 850, and not 900).


    If I helped you or you have downloaded one of my files,
    then least you could do is click the "Thanks" button.

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