I'm trying to recover my Pre 2, but Windows XP keeps killing bootie at 4% complete and changing the USB connection to a normal Windows mapped drive, which webOS Doctor treats as me disconnecting the phone. Any suggestions?
you have to put your phone in USB mode...
Turn it off and have it unplugged from everything
then press and hold the volume up button until it does something.
a giant USB symbol should appear.
plug it into your computer and use the doctor