Brand new Pre 2 frequently not responsive or very slow

seanSF · 09/08/2011, 03:14 PM

I recently retired my Pre- on Sprint for a brand new Pre 2 on Verizon. The general speed of the device and the changes on WebOS 2.2 have been nice, but I'm noticing very frequent (several times an hour) slow downs and non-response. Dialing a phone number, using the calendar, opening an email, using the browser, etc. Basic tasks that should be instantaneous are taking sometimes over a minute to complete. Needless to say, this has made the phone annoying at best and almost useless at worst.

Has anyone seen similar symptoms? I've tried restarts but that has done little (if anything) to fix the problem. I have two email/calendar accounts set up -- one Google Apps and one Microsoft Exchange. With zero evidence to back it up (just a hunch), I have a theory that something around the communication for one or both of these accounts is causing the delays.

Any other thoughts?

Abyssul · 09/08/2011, 04:37 PM

Turn off and delete your backup from the backup app. Restart the phone afterwards.

seanSF · 09/08/2011, 04:51 PM

Thanks for the response.

I'm not seeing "delete" functionality within the Backup app. Is it a matter of turning off backup and restarting?

bignoze · 09/08/2011, 04:56 PM

Quote:

Originally Posted by seanSF

Thanks for the response.

I'm not seeing "delete" functionality within the Backup app. Is it a matter of turning off backup and restarting?

yes

methods · 09/08/2011, 04:58 PM

when you turn off the back-up app the options are "turn off and erase back-up" or "keep back-up on"

09/08/2011, 03:14 PM	#1 (permalink)
seanSF Member Join Date: Jul 2009 Posts: 4 Likes Received: 0 Thanks: 0 Thanked 1 Time in 1 Post	Brand new Pre 2 frequently not responsive or very slow I recently retired my Pre- on Sprint for a brand new Pre 2 on Verizon. The general speed of the device and the changes on WebOS 2.2 have been nice, but I'm noticing very frequent (several times an hour) slow downs and non-response. Dialing a phone number, using the calendar, opening an email, using the browser, etc. Basic tasks that should be instantaneous are taking sometimes over a minute to complete. Needless to say, this has made the phone annoying at best and almost useless at worst. Has anyone seen similar symptoms? I've tried restarts but that has done little (if anything) to fix the problem. I have two email/calendar accounts set up -- one Google Apps and one Microsoft Exchange. With zero evidence to back it up (just a hunch), I have a theory that something around the communication for one or both of these accounts is causing the delays. Any other thoughts?
	Liked by

09/08/2011, 04:37 PM	#2 (permalink)
Abyssul webOS Enthusiast Join Date: Jul 2009 Posts: 2,132 Likes Received: 45 Thanks: 41 Thanked 807 Times in 433 Posts	Turn off and delete your backup from the backup app. Restart the phone afterwards. __________________ If I helped you or you have downloaded one of my files, then least you could do is click the "Thanks" button.
	Liked by

09/08/2011, 04:51 PM	#3 (permalink)
seanSF Member Join Date: Jul 2009 Posts: 4 Likes Received: 0 Thanks: 0 Thanked 1 Time in 1 Post	Thanks for the response. I'm not seeing "delete" functionality within the Backup app. Is it a matter of turning off backup and restarting?
	Liked by

09/08/2011, 04:58 PM	#5 (permalink)
methods Member Join Date: Jul 2010 Posts: 150 Likes Received: 43 Thanks: 10 Thanked 41 Times in 18 Posts	when you turn off the back-up app the options are "turn off and erase back-up" or "keep back-up on"
	Liked by

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