Hi, I am wondering if anyone out there can help me with a problem i have been having with my PRE 2 for nearly 4 months now. One day back in May my backup stopped working so I was told to turn the backup off and back on again but this then stopped me doing a manual backup. The progress bar at the bottom gets to about 1/3 way across then says backup failed. It was escalated to level 3 support who looked at my logs and eventually after 2 months sent me a link to the Fix Backup App in the app catalogue which fixed the issue.
I was able to do a full backup to my palm profile. I then however had to run webos doctor to reset my pre 2 becuase of numerous other problems I was having with the phone. I was able to restore completely after webos doctor back to 2.1.0 but the problem with the backup came back again!!
I am back to square one with no backup on my profile and the fix backup application that fixed my problem last time does not work this time. When i download the app it tries to install it and says install failed. Palm Europe and Palm USA cant help me.
I have looked in every forum thread and tried everything. Also the pre backup utility in preware in the homebrew doesnt work either
if someone has any suggestions as to how i can fix this or get a backup of nearly 300 contacts, sms messages, notes, calendar etc I would be very grateful.
thanks in advance.