08/05/2011, 07:34 AM
My Palm Pre 2 was performing an Over-the-Air update of Facebook, when something happened...
It went to the HP logo, and just hung there.
Normally, if it reboots, the logo glows, now the logo is static.
I called HP support, and no joy.
They suggested LOSING all of my data with the Web OS Doctor, and that only go to 8% before I get the message: We were unable to reset the phone...
Then, the Phone now has a picture of a chip and and arrow pointing downwards towards the chip.
I then tried to reinstall the novacom drivers.
It says it was successful, but now the Palm Pre 2 shows www.palm.com/ROM.
HP are telling me it will take 10 days to repair... so I lose 10 days, and ALL of my pictures, videos, etc...
Is there a way to get this thing working again?!