06/19/2011, 05:36 PM
Again, I went over to hpwebos.com and went to the palm instant chat tech support. I asked if there was a way to make my phone stop randomly restarting. He first asked if I had any homebrew apps on my pre. I said I did but not anymore (I thought they might be the problem also.)
The guy said that this problem can be a result of downloaded apps OR from closing the keyboard too hard.
Then he told me to back up my data using the Backup app. Then he told me to "Erase Apps & Data" (Go to the device info app, tap reset options, erase apps & data)
"Erasing apps and data deletes personal information, including contacts, tasks, calendar events, and memos, and also deletes applications. It does not remove data stored on the USB drive."
No need to backup pictures or music because they don't go anywhere.
After that, sign into your palm profile account and you should be good.
Lets see if it works!
(This was on a Verizon Pre 2)