Just talked to power user non-techie biz connection for whom I had recommended the PrePlus and after over a year of frustrations, his going to VZW store numerous times, returning the phone for refurbs etc, I finally wrangled for him a free Pre2 from VZW. Even that did not work because of POP email issues and it took me two separate installs of 2.1 (hours to remake) to get something that worked.
I asked him today: "how is the phone (pre2)?"
"Phone is good," he said.
Phew. Worthy of a thread given a finally good outcome. Bodes much better for HP that the thing just works for power biz user who needs it to "just work".
of course 2.1 is still not officially on VZW....