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  1.    #1  
    Is there a way to reset and wipe clean the Pre 2 without using the screen? Or is there a way to doctor the phone with a smashed, non working screen?
    Last edited by Sanjay; 04/19/2011 at 06:43 PM.
    Pre3 (AT&T meta-doctored to ROW) webOS 2.2.4 build 3175
    TouchPad WiFi (32GB) - webOS 3.0.5 build 86
    App Catalog (US) - Vodafone (India)

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  2. #2  
    Hold down the option key + Sym key + power key for a few seconds. A prompt will show to hold it down longer for a full erase. If LCD screen is dead, hold it down for a total of 15sec. You will hear an alert sound when it is about to do the full erase in middle there.
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  3.    #3  
    Quote Originally Posted by addiarmadar View Post
    Hold down the option key + Sym key + power key for a few seconds. A prompt will show to hold it down longer for a full erase. If LCD screen is dead, hold it down for a total of 15sec. You will hear an alert sound when it is about to do the full erase in middle there.
    Thanks. I followed your instructions and I heard a sound almost as soon as I pressed the three buttons, but I continued to hold them down for 15 seconds, actually more than 15 seconds and then I let go of the buttons. Although, I don't know how to confirm this, but I presume the phone has been reset and erased. I am no longer able to press Option + Sym + U to acces the USB partition on the computer, which I was able to do before the reset/erase. I take this as proof that the phone has been wiped clean.
    Last edited by Sanjay; 04/19/2011 at 07:23 PM.
    Pre3 (AT&T meta-doctored to ROW) webOS 2.2.4 build 3175
    TouchPad WiFi (32GB) - webOS 3.0.5 build 86
    App Catalog (US) - Vodafone (India)

    Treo 180 > 270 > 600 > 650 > 680 > Pre+ > Pre2 > Pre+ > Pre3 & tPad
  4. #4  
    pure curiosity here. What happened?
  5.    #5  
    The phone fell out of my hands onto the road in a crowd and by the time I found the phone, the screen was smashed. So much for 'gorilla' glass. I have no idea what actually crushed the phone. Just get the feeling that the Pre + would have fared much better than the Pre 2 with Gorilla glass. The phone itself is still working fine. I can still receive calls and I also receive sound and blinking light notifications for emails and text messages.
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    Pre3 (AT&T meta-doctored to ROW) webOS 2.2.4 build 3175
    TouchPad WiFi (32GB) - webOS 3.0.5 build 86
    App Catalog (US) - Vodafone (India)

    Treo 180 > 270 > 600 > 650 > 680 > Pre+ > Pre2 > Pre+ > Pre3 & tPad
  6. ntjoe1's Avatar
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    #6  
    Well in a crowd and with that type of damage I am almost certain it was stepped on a few times. The damage appears to be in the middle, consistent with being stepped on. I know I've dropped mine several times with no issues like that.

    Gorilla glass or even kevlar may not survive being treated as a floor mat.
  7. #7  
    You could also have logged into your account on the Palm website and performed a remote-wipe of the device.
  8.    #8  
    Quote Originally Posted by HelloNNNewman View Post
    You could also have logged into your account on the Palm website and performed a remote-wipe of the device.
    Thanks. But I wish you had posted earlier.
    Pre3 (AT&T meta-doctored to ROW) webOS 2.2.4 build 3175
    TouchPad WiFi (32GB) - webOS 3.0.5 build 86
    App Catalog (US) - Vodafone (India)

    Treo 180 > 270 > 600 > 650 > 680 > Pre+ > Pre2 > Pre+ > Pre3 & tPad

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