Palm Pre 2 using data by itself?

GBH · 04/18/2011, 06:52 PM

Just got a bill which shows my Palm Pre has been using data on the 3G network all by itself - over 400MB at a time! I was completely unaware of it.

Is there any way to tell what is doing this? Is there a data usage log anywhere?

Are there any known bugs causing anything like this?

Cantaffordit · 04/18/2011, 07:01 PM

automatic backup every night?

danransom · 04/21/2011, 05:40 AM

synergy itself uses data but you should not be billed for it. Do you have a data package?

gnark · 04/21/2011, 06:22 AM

the question is: did you have "data" switched on or off in the phone settings? if it happens while being explicitely "off" i would raise my eyebrow, but if not, you must expect the os and any app or service to randomly send stuff back and forth. it might be palm backup or just a random dns glitch and your email service trys to connect to some cloud server over and over generating actual significant traffic over the time doing so...

addiarmadar · 04/21/2011, 12:59 PM

Go into your phone preferences to turn off data and turn on WiFi. Try to have access to wifi as much as possible if you have a very low metric data plan. Backup itself uses on avg ~150mb of data per month so you have other apps routinely using data. Calendar with online accounts, email, web, Software Manager, and 3rd party apps can use data without you touching them. Heck there are apps that don't use data to function but pings a server during loadup of the app. Point is webOS is a webcentric OS and is designed for the use of the internet to function. Using WiFi is help curb the WAN use pending on you wifi coverages.

addiarmadar · 04/21/2011, 01:02 PM

Quote:

Originally Posted by danransom

synergy itself uses data but you should not be billed for it. Do you have a data package?

Carriers do not care what app on your device uses data. Data usage is data usage thus they will bill you for this. This is why they STRONGLY advise you to get the unlimited plans if avail, oftenly it's cheaper over all and less headaches watching the usage like a hawk.

In those cases, there is Netstat app in the homebrew catalog

NickVTPre · 04/21/2011, 01:49 PM

I have a 150mb plan with Verizon, and have no trouble avoiding overages. I have two weapons in this task:

the app Quick system Tasks provides an easy way to toggle all radios. This makes turning on and off data, wifi, gps very easy. I have QST on my quicklaunch, and i can access it with only one swipe.

The other (for verizon, anyway) is a bookmarked site: Verizon MW3.0. When connected over 3g this will give you an update of your data usage. All carriers should have some equivalent of this.

Personally, i would prefer to not have any data plan, and only use wifi. I want a smartphone, but i don't care about always staying connected.

addiarmadar is right though, if you aren't going to, or don't want to, be diligent about your data use you should pony up the extra $15 a month and get unlimited data.

venox · 04/24/2011, 03:42 PM

150MB/Month for backup? now i know why i'm on 64kbit/s again the second month! with o2 germany and 300MB till 64kbit. with my old android i never got this! And i'm not downloading much apps etc. because the app catalog has no apps for me, lol.

i will turn automatic backup off now

-- Sent from my Palm Pre using Forums

dallasgrant · 05/01/2011, 05:23 PM

I would never recommend this phone on a 150 MB plan ... it will access data all the time because most of the applications are built around the internet not to mention syncing ... and I don't understand why you would have this type of phone if you don't want to use the features it is intended for. But if you really want to avoid using data, go to your phone icon, click the tab in the upper left, go to preferences and accounts, and turn data usage off and the Wi-Fi will still function.

Quote:

Originally Posted by NickVTPre

I have a 150mb plan with Verizon, and have no trouble avoiding overages. I have two weapons in this task:
.

04/18/2011, 06:52 PM	#1 (permalink)
GBH Member Join Date: Apr 2011 Posts: 1 Likes Received: 0 Thanks: 0 Thanked 0 Times in 0 Posts	Palm Pre 2 using data by itself? Just got a bill which shows my Palm Pre has been using data on the 3G network all by itself - over 400MB at a time! I was completely unaware of it. Is there any way to tell what is doing this? Is there a data usage log anywhere? Are there any known bugs causing anything like this?
	Liked by

04/18/2011, 07:01 PM	#2 (permalink)
Cantaffordit Moderator Join Date: Jan 2010 Posts: 15,149 Likes Received: 958 Thanks: 3,804 Thanked 3,910 Times in 2,776 Posts	automatic backup every night?
	Liked by

04/21/2011, 05:40 AM	#3 (permalink)
danransom Member Join Date: Jul 2010 Location: michigan Posts: 20 Likes Received: 1 Thanks: 3 Thanked 0 Times in 0 Posts	synergy itself uses data but you should not be billed for it. Do you have a data package?
	Liked by

04/21/2011, 06:22 AM	#4 (permalink)
gnark Member Join Date: Feb 2010 Posts: 242 Likes Received: 1 Thanks: 45 Thanked 21 Times in 21 Posts	the question is: did you have "data" switched on or off in the phone settings? if it happens while being explicitely "off" i would raise my eyebrow, but if not, you must expect the os and any app or service to randomly send stuff back and forth. it might be palm backup or just a random dns glitch and your email service trys to connect to some cloud server over and over generating actual significant traffic over the time doing so...
	Liked by

04/21/2011, 12:59 PM	#5 (permalink)
addiarmadar Member Join Date: Oct 2009 Location: USA!!! USA!!! USA!!! USA!!! Posts: 1,353 Likes Received: 24 Thanks: 36 Thanked 187 Times in 158 Posts	Go into your phone preferences to turn off data and turn on WiFi. Try to have access to wifi as much as possible if you have a very low metric data plan. Backup itself uses on avg ~150mb of data per month so you have other apps routinely using data. Calendar with online accounts, email, web, Software Manager, and 3rd party apps can use data without you touching them. Heck there are apps that don't use data to function but pings a server during loadup of the app. Point is webOS is a webcentric OS and is designed for the use of the internet to function. Using WiFi is help curb the WAN use pending on you wifi coverages. __________________ Try diplomacy first. You can always conquer them later... www.webos-internals.org, read it, use it, love it, and donate to it.....
	Liked by

04/21/2011, 01:49 PM	#7 (permalink)
NickVTPre Member Join Date: Nov 2010 Posts: 1,008 Likes Received: 9 Thanks: 149 Thanked 113 Times in 95 Posts	I have a 150mb plan with Verizon, and have no trouble avoiding overages. I have two weapons in this task: the app Quick system Tasks provides an easy way to toggle all radios. This makes turning on and off data, wifi, gps very easy. I have QST on my quicklaunch, and i can access it with only one swipe. The other (for verizon, anyway) is a bookmarked site: Verizon MW3.0. When connected over 3g this will give you an update of your data usage. All carriers should have some equivalent of this. Personally, i would prefer to not have any data plan, and only use wifi. I want a smartphone, but i don't care about always staying connected. addiarmadar is right though, if you aren't going to, or don't want to, be diligent about your data use you should pony up the extra $15 a month and get unlimited data.
	Liked by

04/24/2011, 03:42 PM	#8 (permalink)
venox Member Join Date: Mar 2011 Posts: 11 Likes Received: 0 Thanks: 0 Thanked 0 Times in 0 Posts	150MB/Month for backup? now i know why i'm on 64kbit/s again the second month! with o2 germany and 300MB till 64kbit. with my old android i never got this! And i'm not downloading much apps etc. because the app catalog has no apps for me, lol. i will turn automatic backup off now -- Sent from my Palm Pre using Forums
	Liked by

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